Banner for Premium Paints

Premium Paints Avis 829

TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Saling none branded copies as everest, no returns, Stuck with 2 x25 litter of bucket, stop responding to refunds emails Avoid, Updating my review, I did contacted everest,they confirmed al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The items I ordered were delivered within the promised timeframe, however one item was missing when I informed customer service about the missing item they explained that it was out of stock and the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The paint came promptly and couldn't be happier with the result. A clean finish, with anti slip added for extra measure. Its really brightened up my old, weathered yellow slabs in the garden. Would hi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've used Premium Paints for many years since it's inception simply because the product is the best around. The richness of pigments and quality endurance is reassuring; one coat will outlast most oth... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de peinture
  2. Magasin de bricolage

Écrit par l'entreprise

At Premium Paints, we are dedicated to delivering high-quality paint solutions tailored for both trade professionals and homeowners. With a focus on excellence and innovation, our extensive product range includes industrial paints, floor coatings, oxide glosses, driveway sealers, and much more. We pride ourselves on providing durable and reliable finishes that stand the test of time, helping you achieve the perfect result every time. Our flagship brands—Everest Paints, SummitSeal, and Paintmaster—cater to a wide variety of needs. Everest Paints is trusted by professionals for its exceptional coverage, durability, and ease of application, making it ideal for both commercial projects and DIY tasks. SummitSeal offers advanced protection for surfaces exposed to the elements, ensuring long-lasting resilience. Meanwhile, Paintmaster is renowned for delivering reliable and affordable paint solutions without compromising on quality. In addition to our extensive paint range, we offer a variety of accessories to support your painting projects. From brushes and rollers to preparation tools and protective gear, we provide everything you need to get the job done efficiently and effectively. Customer satisfaction is at the heart of our business. Our dedicated team is always on hand to offer expert advice and support, ensuring you select the right products for your needs. We believe in delivering not just exceptional products but also outstanding service. With a growing presence across Europe and an expanding product line, Premium Paints continues to set new standards in the paint industry. Whether you're a professional contractor or a DIY enthusiast, we're here to help you achieve the perfect finish every time. Visit our website at premiumpaints.co.uk to explore our full product range and experience the Premium Paints difference.

Your One-Stop Solution for Paints and Coatings

Écrit par l'entreprise

High-Quality Paints and Coatings
At Premium Paints, we provide a wide range of high-quality paints and coatings, including industrial paints, floor coatings, oxide glosses, and driveway sealers. Our products are designed for durability, reliability, and a flawless finish every time.
Trusted Brands – Everest Paints, SummitSeal & Paintmaster
We are proud to offer trusted brands such as Everest Paints, known for professional-grade coverage and durability; SummitSeal, providing advanced protection for external surfaces; and Paintmaster, delivering reliable and affordable paint solutions.
Comprehensive Accessories Range
We offer a full range of accessories to support your painting projects, including brushes, rollers, preparation tools, and protective gear. Everything you need to get the job done efficiently and effectively is available under one roof.
Expert Advice and Customer Support
Our team of knowledgeable experts is always on hand to offer guidance and support, ensuring you select the right products for your needs. From product selection to application advice, we are here to help.

Product Quality Guarantee

Quality You Can Trust – Guaranteed

Quality You Can Trust – Guaranteed
Our paints are designed to deliver durable and reliable finishes that stand the test of time. We are confident in their performance and want you to feel the same. If you encounter any issues related to product quality after correct application, simply reach out to our customer service team. Once verified, we will provide a replacement at no cost. Your satisfaction is our priority, and we are committed to ensuring that you get the perfect result every time. Choose Premium Paints with confidence, knowing that we stand behind every product we sell. For more information, visit premiumpaints.co.uk or contact our team today.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

829 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Couldn't be happier!

The paint came promptly and couldn't be happier with the result. A clean finish, with anti slip added for extra measure. Its really brightened up my old, weathered yellow slabs in the garden. Would highly recommend!

31 mars 2026
Logo de Premium Paints

Réponse : Premium Paints

Thank you for the feedback, very much appreciated!

Noté 2 sur 5 étoiles

The paint arrived damaged tin dented…

The paint arrived damaged tin dented and leaked from the handle area into the box it came
Emailed you and you were concerned at this and asked to send pictures which we did
But you couldn’t open the pictures tried sending them again but no reply from yourselves
Keep telling us how to seal the tin by putting the lid on tightly. Which isn’t the problem
We were not looking for more paint just a solution to our problem of storing the excess paint after we’ve used some of it
Maybe an empty 5 ltr tin ?
As we bought a 20 ltr tin to have some paint over for next year to touch up
Feel after care service is very poor unfortunately

31 mars 2026
Noté 5 sur 5 étoiles

Not all items were delivered BUT!!

The items I ordered were delivered within the promised timeframe, however one item was missing when I informed customer service about the missing item they explained that it was out of stock and they would be giving me a refund. The item was a part of a set, Premium Paints refunded the full cost of the set which was a part of an expensive order. They could just have refunded the cost of the missing item.

It is easy for mistakes to be made, I judge a supplier on how they react to correct the mistake. I have given 5 stars to premium Paints for their response. I have yet to use the floor paint they supplied so cannot comment on the overall service but so far so good.

30 mars 2026
Logo de Premium Paints

Réponse : Premium Paints

Thank you for the feedback, glad to hear we were able to sort that out for you quickly.

Noté 1 sur 5 étoiles

Saling none branded copies as everest

Saling none branded copies as everest, no returns,
Stuck with 2 x25 litter of bucket, stop responding to refunds emails
Avoid,

Updating my review, I did contacted everest,they confirmed all thier tins is branded,

I did ask premium paint to return the order, they just didn't except to return their none branded paint,
DONT BUY FROM THEM

30 mars 2026
Logo de Premium Paints

Réponse : Premium Paints

Hi Bashar,
Thank you for the feedback.
The white tins you are referring to are how Everest sell the paint to us when they have run out of their branded tins - this can be confirmed by contacting the manufacturer directly, if you wish.
This information is also listed prominently on our website product pages in a disclaimer.

Noté 3 sur 5 étoiles

Sealant on stone slabs

Well on putting sealant on stone slabs l would say my fault as was too cold and their was moisture trapped giving white cloudy patches all over so l can't actually judge the solution , but l rang and l was sent a new tin which was very good of them - l have now to remove sealant before using again which is proving expensive and takes time , but my mistake and thanks for new tin

25 mars 2026
Logo de Premium Paints

Réponse : Premium Paints

Hi Kathryn,
Thank you for the feedback. Much appreciated and I'm glad to hear our customer service team were able to help resolve your problem.

Noté 1 sur 5 étoiles

Poor customer service

Poor customer service

Dilay delivery
For long time
You call the company fifty times and they answer you once

26 mars 2026
Logo de Premium Paints

Réponse : Premium Paints

Thank you for the feedback.
My apologies for the continued issues, we are currently experiencing a lot of inbound calls.
If possible, we recommend sending an email to sales@premiumpaints.co.uk as we can much more reliably get a response sent out this way.

Noté 4 sur 5 étoiles

My paint order

I am very pleased with my product from Premium Paints &will no doubt use them again in the future

25 mars 2026
Logo de Premium Paints

Réponse : Premium Paints

Thank you for the feedback! Much appreciated.

Noté 1 sur 5 étoiles

Don’t Trust Their Delivery Time

So my issue is all about delivery time and the condition of the product when delivered to me. I brought their Drivemaster product some three years ago and had the same problem then. Needing to refresh my drive l thought they would have learned some lessons but clearly they haven’t. The problem is that they don’t have ‘real-time’ ordering. In other words they sell products that they don’t actually have in stock. So you order it and pay their delivery charge which clearly states 2 to 3 working days delivery time. Well after 7 working days it hadn’t been delivered so l rang them and Kay (l think) sorted it out for me. So as if that wasn’t bad enough it came more than damage. See photo. The problem is that the box it came in was not damaged at all so by default it must have been packed damaged. Not good on both counts. Leave it with you if you still use them but be warned by my experience.

1 avril 2026
Logo de Premium Paints

Réponse : Premium Paints

Hi Keith,
Thank you for the feedback.

If possible, please could you contact me at sam@premiumpaints.co.uk with your order number so we can discuss this issue further?

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery, paint went on as it should well pleased with the results thanks 😊

25 mars 2026
Logo de Premium Paints

Réponse : Premium Paints

Thank you for the feedback! Much appreciated.

Noté 2 sur 5 étoiles

Premium paints good, FedEx delivery absolutely dreadful

The service from premium paints was excellent, but sadly they use FedEx for delivery and they were rubbish. Fedex collected both parts of the order, but only delivered one and now deny collecting the second part. Also, the item they did deliver was very clearly marked “This way up”, and they left it out side my house on its side.

30 mars 2026
Logo de Premium Paints

Réponse : Premium Paints

Hi Peter,
Thank you for the feedback.

If possible, please could you contact me at sam@premiumpaints.co.uk with your order number so we can chase this up with FedEx and discuss it with them.

Noté 5 sur 5 étoiles

Delivered fine

Delivered fine
Paint good, Covers dark colours and rust better, but still managed a single coat, Will buy again
Black acrylic barn paint

25 mars 2026
Logo de Premium Paints

Réponse : Premium Paints

Thank you for the feedback! Much appreciated.

Noté 5 sur 5 étoiles

Always such good service

Always such good service . We have ordered from them several times and always very reliable.

27 mars 2026
Logo de Premium Paints

Réponse : Premium Paints

Thank you for the feedback! We very much appreciate it.

Noté 5 sur 5 étoiles

good service

26 mars 2026
Logo de Premium Paints

Réponse : Premium Paints

Thank you for the feedback! We very much appreciate it.

Noté 5 sur 5 étoiles

Really good paint

Really good paint, easy to order and came on time.

27 mars 2026
Logo de Premium Paints

Réponse : Premium Paints

Thank you for the feedback! We very much appreciate it.

Noté 1 sur 5 étoiles

I ordered products from your company…

I ordered products from your company the paint n dustproofer arrived the 20 litre container was damaged in transit n no tray n rollers have arrived yet

27 mars 2026
Logo de Premium Paints

Réponse : Premium Paints

Thank you for the feedback, if you could drop me an email at sales@premiumpaints.co.uk we will do our best to get this resolved for you as quickly as possible.
My apologies for the inconvenience.

Noté 5 sur 5 étoiles

Quick service

Quick service, arrived on time. Friendly courier. Looking foward to using the paint.

25 mars 2026
Logo de Premium Paints

Réponse : Premium Paints

Thank you for the feedback! We very much appreciate it.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus