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Premium Paints Avis 

1 019
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 2 sur 5 étoiles

The product is fine 5* for that- but of the 3x20 litre cans ordered 2 were delivered on 30th Sept. both with damaged containers 1 of which had leaked & we are still waiting for the 3rd can to finish... Voir plus

Noté 4 sur 5 étoiles

Pleased with the product and although its early days following application seems to be effective in preventing fretting of the tarmac drive surface. Would just say that used 2/3 of a 20 litre can for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering was easy, with plenty of useful advice on the website. Despatch was prompt, with delivery on schedule. Using the product was straightforward and produced great results. Would recommend.

Noté 5 sur 5 étoiles

The paint arrived extremely quickly (the next day). The paint was as described and excellent on my fences. A very good long-lasting protective coating. There was a small issue and Customer se... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de peinture
  2. aussi dans
  3. Magasin de bricolage

Écrit par l'entreprise

At Premium Paints, we are dedicated to delivering high-quality paint solutions tailored for both trade professionals and homeowners. With a focus on excellence and innovation, our extensive product range includes industrial paints, floor coatings, oxide glosses, driveway sealers, and much more. We pride ourselves on providing durable and reliable finishes that stand the test of time, helping you achieve the perfect result every time. Our flagship brands—Everest Paints, SummitSeal, and Paintmaster—cater to a wide variety of needs. Everest Paints is trusted by professionals for its exceptional coverage, durability, and ease of application, making it ideal for both commercial projects and DIY tasks. SummitSeal offers advanced protection for surfaces exposed to the elements, ensuring long-lasting resilience. Meanwhile, Paintmaster is renowned for delivering reliable and affordable paint solutions without compromising on quality. In addition to our extensive paint range, we offer a variety of accessories to support your painting projects. From brushes and rollers to preparation tools and protective gear, we provide everything you need to get the job done efficiently and effectively. Customer satisfaction is at the heart of our business. Our dedicated team is always on hand to offer expert advice and support, ensuring you select the right products for your needs. We believe in delivering not just exceptional products but also outstanding service. With a growing presence across Europe and an expanding product line, Premium Paints continues to set new standards in the paint industry. Whether you're a professional contractor or a DIY enthusiast, we're here to help you achieve the perfect finish every time. Visit our website at premiumpaints.co.uk to explore our full product range and experience the Premium Paints difference.

Your One-Stop Solution for Paints and Coatings

Écrit par l'entreprise

High-Quality Paints and Coatings
At Premium Paints, we provide a wide range of high-quality paints and coatings, including industrial paints, floor coatings, oxide glosses, and driveway sealers. Our products are designed for durability, reliability, and a flawless finish every time.
Trusted Brands – Everest Paints, SummitSeal & Paintmaster
We are proud to offer trusted brands such as Everest Paints, known for professional-grade coverage and durability; SummitSeal, providing advanced protection for external surfaces; and Paintmaster, delivering reliable and affordable paint solutions.
Comprehensive Accessories Range
We offer a full range of accessories to support your painting projects, including brushes, rollers, preparation tools, and protective gear. Everything you need to get the job done efficiently and effectively is available under one roof.
Expert Advice and Customer Support
Our team of knowledgeable experts is always on hand to offer guidance and support, ensuring you select the right products for your needs. From product selection to application advice, we are here to help.

Product Quality Guarantee

Quality You Can Trust – Guaranteed

Quality You Can Trust – Guaranteed
Our paints are designed to deliver durable and reliable finishes that stand the test of time. We are confident in their performance and want you to feel the same. If you encounter any issues related to product quality after correct application, simply reach out to our customer service team. Once verified, we will provide a replacement at no cost. Your satisfaction is our priority, and we are committed to ensuring that you get the perfect result every time. Choose Premium Paints with confidence, knowing that we stand behind every product we sell. For more information, visit premiumpaints.co.uk or contact our team today.

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
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Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 68 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,2

Tous les avis

(1 019)

320 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent paint

Excellent paint , we used it to smarten up some old decking.
Quick delivery, very good quality, fair price, our decking looks new again

25 août 2026
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Réponse de Premium Paints

Thank you for taking the time to leave a review! We really appreciate the feedback - glad to hear that you are enjoying the paint.

Noté 5 sur 5 étoiles

Reliability

on time easy to use

25 août 2026
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Réponse de Premium Paints

Thank you for taking the time to leave us a review!

Noté 1 sur 5 étoiles

I still haven't received my order

I still haven't received my order

29 juillet 2026
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Réponse de Premium Paints

Thank you for the feedback.

Looking at your order history - FedEx attempted to deliver this two days after your order was placed with us.
The courier has since returned the product to us.

I have no record of prior communications with you regarding this - however, I have now arranged for a replacement to be sent out for you as soon as possible.

My apologies for the delay.

Noté 1 sur 5 étoiles

AVOID THIS COMPANY - Absolutely appaling service

I honestly cannot believe how badly this order was handled. What should have been a straightforward paint order turned into a 6 week nightmare. They managed to send us the wrong colour paint FOUR times!

Customer service was absolutely awful. Trying to get hold of them was a nightmare, and whenever we did make contact, we were constantly fobbed off with excuses rather than getting the problem sorted.

To make matters worse, all of the paint times arrived with no labels whatsoever, so there as no way of even knowing what had been sent. When we finally opened the tins to check the paint, the consistency was like water!

For six weeks we chased, waited, contacted them again and were repeatedly robbed off. The amount of time and frustration this caused was ridiculous.

At this point, it felt less like dealing with a professional paint company and more like dealing with absolute cowboys.

We eventually gave up and ordered the exact paint from another company and guess what?! It arrived correctly the very next day and the consistency was so much thicker like paint! No hassle, no excuses and no time wasted.

Save yourself the frustration, wasted time and your money. DO NOT purchase your paint from this company. The delivery, product handling and customer service were completely unacceptable. We certainly won't be using them again or recommending them.

1 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

they advertise 2-3 days delivery we…

they advertise 2-3 days delivery we ordered our paint on 24/07 and did not receive it until 03/08. had to call them for an update to be told there was a problem but they did not think to inform us as a customer that there was going to be a delay which in turn affected our work programme

24 juillet 2026
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Réponse de Premium Paints

Thank you for the review. Ten days against a 2-3 working day delivery is well outside our normal standard and we completely understand the frustration, particularly with a work programme depending on it.

While the overwhelming majority of orders arrive within that window, in this instance, your order was unfortunately caught up in a supply chain delay from our manufacturer.

Notifying you of that delay sits with us and we didn't manage it on this occasion. This is definitely an area we as a company will aim to improve on.

Noté 1 sur 5 étoiles

Absolute crap 48 hour delivery time…

Absolute crap 48 hour delivery time item never showed told me they’re waiting on stock delayed my job by three days as I had to get my product elsewhere

30 juillet 2026
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Réponse de Premium Paints

Thank you for the review. An order not arriving within the estimated delivery time is absolutely not the standard of service we aim to provide, and we completely understand the frustration here.

In this instance, the item was held up by stock availability and your order was delayed as a result.

Noté 1 sur 5 étoiles

Paint piles off from floor

Paint piles off from floor

30 juillet 2026
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Réponse de Premium Paints

Thank you for letting us know, and we're sorry to hear the coating has lifted. Paint peeling from a floor usually points to something specific about the surface or the conditions at the time of application, and it's worth getting to the bottom of properly.

Please email sales@premiumpaints.co.uk with your order number, a few photos of the affected area, and any detail you have on the substrate, how it was prepared and the conditions when it went down. Our technical team will look at it and come back to you with a route forward.

Noté 5 sur 5 étoiles

Gloss, oil based paint

Quick uncomplicated ordering and delivery.
Goods well packed.
This is my third purchase from this seller.
Happy with product and service.

29 juillet 2026
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Réponse de Premium Paints

Thank you for the feedback! We really appreciate it.

Noté 4 sur 5 étoiles

Excellent product

Excellent product! Couldn't be happier with the finish, looks good and professional, the only advice I would give is make sure you fill any cracks (no matter how small) before hand as the cracks will show through once the resin sets.

The only reason for 4 stars is the delivery was a bit slow, it was suppose to be a few working days but took closer to 2 weeks, apparently there was a stock issue.

30 juillet 2026
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Réponse de Premium Paints

Thank you for the feedback.
My apologies for the speed of delivery issue - this is not the standard of service we aim to provide at Premium Paints, and we are working to put systems in place to mitigate issues like this in the future.
Your patience with this matter is greatly appreciated, and I'm glad to hear you are loving the paint itself!

Noté 1 sur 5 étoiles

Delivery time was not good the only…

Delivery time was not good the only decent delivery time was the last order I made and you sent me the wrong colour and type you would think after two previous orders you would get it right you never sent me my order until you got your wrong item back

29 juillet 2026
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Réponse de Premium Paints

Thank you for the review. Sending the wrong colour and product is well outside our normal standard and we completely understand the frustration.

In this instance, the wrong item was picked at our end. All returns come back to us before a replacement goes out so we can trace where it went wrong, which added to the wait.

It shouldn't have taken as long as it did, but we're glad it was resolved in the end.

Noté 4 sur 5 étoiles

The paint was delivered on time and was…

The paint was delivered on time and was very good but we ran out of paint we re ordered but it was out of stock and after chasing delivery a couple of times you told us that you couldn't tell us when delivery would be so we cancelled and ordered paint from another supplier

28 juillet 2026
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Réponse de Premium Paints

Thank you for the review, and we're glad the first order performed. Not being able to give you a concrete restock date is not the standard of service we aim to provide.

Unfortunately, in this instance, our supplier couldn't confirm a delivery date for us, which left us without one to give you.

Noté 5 sur 5 étoiles

Very quick delivery of the order

Very quick delivery of the order, very easy to order and an amazing product certainly makes the job of painting fence panels much easier

28 juillet 2026
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Réponse de Premium Paints

Thank you for the review! Always great to hear back from our customers.

Noté 5 sur 5 étoiles

GOOD SERVICE…

Good service from Jack when I had delivery issues. Paint spreads well. Time will.tell how long it lasts on door steps and paved patio.

28 juillet 2026
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Réponse de Premium Paints

Thank you for the lovely review, I'll make sure to let Jack know you appreciated his help!

Noté 1 sur 5 étoiles

Waited 3 weeks for next day delivery…

Waited 3 weeks for next day delivery when I spoke to delivery company it was damaged they didn’t tell paint company that was left down to me poor courier company even worse paint company was promised the next day delivery because of this two weeks later the product arrived paid twice the amount anywhere else but didn’t mind as it was next day never use this company

28 juillet 2026
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Réponse de Premium Paints

Thank you for the review. A three-week wait is well outside our normal standard and we completely understand the frustration.
In this instance, a late delivery into our warehouse held up the orders behind it, including your replacement for the original tin that was damaged in transit.

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