Printer Supplies Ltd Avis 

Ordered a toner and it never arrived. It has been 2 months. No communication from the seller. Do not use- SCAM company.

I ordered and received the correct printer ink and cannot feel they could have done more for me at a great price.

If there was "0" star, I'd rate that. Wrong delivery!! Took ages!! AND NO ONE WILL ANSWER THE PHONE OR E.MAILS!!!!!!!!!!!!!!!!!!!!!!!!

Don't ues this company sent faulty cartridge never answers the phone and don't reply to emails .out of pocket with them great way to run a business

Placed order and received product within a week, great service, will use again.

Very good service

Been a month since I placed my order. Tried to contact them on several times. Have received no communication from them.

Order hasn't arrived 10 days after ordering on next day delivery.
phone goes to answerphone & email not answered when I asked for tracking details.

Speed of delivery and good service all round thank you very much will order again as and when

All good. Speedy delivery at the right price 👍

Bought a colour cartridge from them. It was 13 years out of date and surprise, surprise it doesn't work. I have tried to contact them and had no response. I wish I had read the reviews before I wasted my money. Never going to use them again. Absolute con.

Ordered an HP 508X toner (order #6021) on 5 August, £168.36. It arrived quickly, which is the only positive thing I can say.

It prints lines and dots all over every sheet — completely unusable. I emailed with photos on 7 August asking for a replacement and heard nothing. I chased on the 11th, the 12th and the 14th before anyone replied. When I finally got a response it was to say a return label would be sent "around 2pm" that day for a refund. That was six days ago. No label ever came, and my emails since (18th and 20th) have gone unanswered again.

I've now sent seven emails and had exactly one reply in over two weeks. I don't want a refund, I want the working toner I paid for — I run a business and I need to print. Being left chasing a supplier every single day for something that was faulty out of the box is not acceptable. Apart from it didn't even come in a box. So its obviously reconditioned.

Fine if everything goes right. If anything goes wrong, be prepared to be ignored.

Things go wrong so just reply and put it right, customers are usual fine with that.

To your reply: it took 9 emails over 3.5 weeks for you to reply. Yes you’ve sent a label. I actually don’t trust that if I return it then you’ll refund it. The toner didn’t even come in a box James and it was a black cartridge with the yellow toner all over it so I’m not sure how you could say it’s not reconditioned.

The HP printer ink cartridge 951XL Magenta arrived in a battered box and is older than the cartridge it was replacing. The warranty date on the one you sent ended in 2022. I believed I would receive a new cartridge not an old out of date one in a box that looked like it had been in someones handbag for months.

This company is fraudulent and should be avoided at all costs.
I placed an order on 9th June for a printer cartridge costing £94.52 which was delivered, with no original packaging. Courier tracking details were provided when the item was dispatched. The cartridge appeared out of date but worked when installed.
Based on that I placed another order on 22 June for three cartridges costing £256.09. Despite seven follow emails between 27 June and 26 July I did not receive the cartridges or any response from the supplier. I did get a *fraudulent* email on 6 July saying that the cartridges had been dispatched but with no tracking information provided (unlike the prior order).
I have sent a formal complaint letter and will be following up via the Small Claims Court if my refund is not provided in the required timescale. I will also report the company to Trading Standards and Action Fraud.

HP Cartridge arrived. Not in original packaging.
Appears to be from 2011 . (Compared the datestamp to other known good HP products).
Lo and behold it didn't work. Even after much head cleaning. Totally useless, a complete waste of time and money. WILL NOT USE THIS WEBSITE AGAIN.

Non delivery of product, poor communication from company , a company to avoid, advertise competitive prices but fail to deliver on them , ask for reviews before product has been dispatched!

Great price . Prompt delivery and quality product . Will use this retailer again for printer ink .