Pump Sales Direct Avis 

Réponse de Pump Sales Direct

16 juin 2026

Thanks for the 5-star review, Chris. It’s never ideal when a parcel doesn’t arrive as it should, but we’re glad we could get a replacement sorted quickly and get you back on track.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

16 juin 2026

Thanks for the fantastic review, Graham. Great to hear the order process was nice and straightforward and the delivery landed the very next day. Simple is usually best!

Thanks,
The PSD Team

Réponse de Pump Sales Direct

10 juin 2026

Thanks for the positive review, Roy. We know it sounds simple, but doing what we say we're going to do is something we take seriously. Great to hear everything went to plan from placing the order through to delivery.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

10 juin 2026

Thanks for the 5-star review, Mike. Finding the right tubing is one thing. Being able to buy the quantity you actually need is another.

We're glad we could help with both, and that the delivery was the cherry on top.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

9 juin 2026

Sometimes the shortest reviews say it best. We're really pleased you were happy with the service and appreciate you taking the time to leave us feedback.

If you need us again in the future, you know where we are!

Thanks,
The PSD Team

Réponse de Pump Sales Direct

8 juin 2026

Thanks for your feedback, James. We're sorry to hear about the situation.

Having reviewed your order, we can see that it was placed after our daily dispatch cut-off at 3.30pm and was therefore processed on the following working day. We can also see that at checkout, the 2–3 working day delivery option was selected, which operates on working days only. At the time of writing this reply, the parcel is still in transit and remains within the expected delivery timeframe.

If you no longer require the item once it arrives, please contact our customer service team and we'll be happy to discuss the available options.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

8 juin 2026

Thanks for the awesome review, Lisa. Great to hear it arrived well packaged and was easy to get set up without any hassle. Even better that it’s got the power you needed and is doing the job properly.

If you need anything else in the future, you know where to find us!

Thanks,
The PSD Team

Réponse de Pump Sales Direct

5 juin 2026

Thank you for the 5-star review! Ordered, delivered, and straight to work. We like those ones.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

5 juin 2026

Appreciate the positive feedback, Harold. Fast, easy and efficient - three words we never get tired of hearing.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

5 juin 2026

Thanks for the review, Chris. When something needs sorting, there's no point hanging about!

Thanks,
The PSD Team

Réponse de Pump Sales Direct

5 juin 2026

Thanks for your feedback. We're sorry for the frustration caused.

Having reviewed the order, we can see the refund was put in hand following your request, but it appears we didn't communicate that to you, which understandably caused confusion.

Please accept our apologies, and if you need any further assistance, our team will be happy to help.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

4 juin 2026

Thanks for the feedback, Ron. Good quality, good value and delivered without hanging about. That's the PSD way.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

3 juin 2026

We appreciate the awesome feedback, Ian. Three ticks in all the right boxes - job done! If you need us again, you know where we are.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

3 juin 2026

Thanks for the positive review, Paul. Good price, next day delivery and no messing about - just how it should be.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

Actualisé le 2 juin 2026

Thanks for your feedback, Richard. We're sorry the order didn't arrive within the expected timeframe. Having reviewed the order, there was a slight delay due to stock availability, which unfortunately affected dispatch.

We can't find any record of contact relating to this order, but we understand your frustration, particularly after paying for next-day delivery, and apologise for the inconvenience caused.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

28 mai 2026

Thanks for the amazing review, Colin. Sounds like the quick turnaround made a real difference - we're glad to hear you got everything restored quickly.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

27 mai 2026

Thanks for the awesome review! Nice and straightforward with delivery landing right on cue - exactly what you want.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

27 mai 2026

Thanks for the great review! When something’s urgent, speed matters. So, we're glad the team got you sorted quickly, and everything arrived on time.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

26 mai 2026

Really appreciate the positive feedback. Having what you need in stock is one thing, but backing it up with proper support matters just as much.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

26 mai 2026

Thanks for the great review, Andrew. Everything doing exactly what it should - we’ll take that!

Thanks,
The PSD Team