Did a pre-order for the Taskmaster Advent Calendar over the summer. The Puzzle Post team was absolutely amazing with communicating when/how order were being dispatched throughout the summer & fall.... Voir plus
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Lisez les avis des autres
I cannot fault the customer service with Puzzle Post. I backed a project of theirs on Kickstarter and I received regular updates and the Advent Calendar was dispatched as and when stated and was perf... Voir plus
I placed an order with this company but Royal Mail delivered it to the wrong address. I contacted Puzzle Post with pics and they said to check with neighbours. After confirming that we had done th... Voir plus
Attempted to play “ The Betrayal” last night. The whole thing was utterly incomprehensible, one of the most obscure, over priced escape games we have ever played. A complete waste of money.
À propos de l'entreprise
- Boutique de cadeaux
- aussi dans
- Fabricant de jouets et de jeux
- Fournisseur de cadeaux d'entreprise
- Magasin de fête
- Magasin de jeux
Écrit par l'entreprise
We're Puzzle Post – A small (but mighty!) team based in London that makes Puzzle Games Designed to be shared and bring people together. Whether you’re solving clues around the dinner table, racing to unlock a secret message, or trying to outwit your most competitive friend, our games are built for moments that get people talking (and thinking, and laughing- sometimes all at once)! We don’t do boring. We do stories with secrets, clues hidden in menus, and online vaults that won’t open unless you crack the code. Think: escape room meets dinner party meets “wait, what just happened?”. From writing storylines and designing puzzles to testing every clue and sending your game- we do it all ourselves, with a lot of care (and usually a lot of snacks). We’re big on surprises, obsessed with storytelling, and perfectionists about paper stock. Oh, and everything we make is 100% plastic-free and recyclable! You’ll find no plastic, no filler, and no boring bits- just original, immersive games made to surprise, challenge and delight. From birthday gifts, dinner parties, marriage proposals to Christmas morning chaos- we’ve got something for everyone!
Free UK Delivery
Royal Mail Tracked
Coordonnées de contact
Royaume-Uni
- theteam@puzzlepost.uk
- puzzlepost.com
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Great customer service!
Puzzle Post was great at keeping me informed of when I would be getting my shipment to the United States. They let me know of (possible) delays and offered other products that I might consider adding on. I would have liked prices also in USD.
So much fun at Christmas with all the…
So much fun at Christmas with all the family around. We explore your new releases every year and end up purchasing one or two of your products. Always gets us away from the tele and phones, which cant be a bad thing in this age!
Love to be a family tester for any new games coming our way?
Keep up the designing.
Simply the best proactive communication…
Simply the best proactive communication I've ever seen from an online retailer. I preordered a product and received numerous updates keeping me informed on when it was expected to be delivered. Hats off to the team at Puzzle Post.
Really good puzzles
Really good puzzles, well designed. Done four of these so far.
Easy to order
Easy to order. Great communication about order. Can’t wait for Christmas Eve!
The ordering process was easy and my…
The ordering process was easy and my order was processed quickly. I received my puzzles promptly and I have them well before Christmas!
Brilliant game, puzzles and materials
Brilliant! Bought as a birthday present and four of us played it - my husband, myself, our 22 year old and our 18 year old. A good range of different puzzle types. Good quality materials - as if we were actually at the Arctic Frontiers conference. Neat use of internet towards the end of the game.
customer service 5* really fast and…
customer service 5* really fast and resolved my issue straight away. looking forward to taskmaster christmas 😁😁😁
thanks Tom and team
Make your December a daily fun packed Month
Ive spent 15 yrs making my own calendars for my daughter to avoid waste, landfill etc. Last yr she hit 18 and was on the point of giving up 9n advent calendars (I mean she was 18 right?) then I saw the Puzzlepost's Taskmaster calendar and changed my mind. We loved it as a show and the idea of the calendar was genius.
We absolutely LOVED the 2025 TaskMaster advent calendar is was SOOO good!! It was excellent, clever hilarious, engaging advent FUN.
Every day was a hilarious task to complete.
I loved that was 100% paper - unlike other novelty advent calendars which are often gift based and full of plastic landfill crap!
I was genuinely so excited to present it to her on Dec 1st & she was equally chuffed with it.
Thanks so much for making our Decembers so much fun.
*ps they are also super quick, friendly & helpful with customer service response - thanks Tom!!!!
Brilliant products and great customer…
Brilliant products and great customer service.
Unfortunately I had a piece missing from the pack that I was working through and it was incredibly quick and easy to resolve this. Within 10 minutes I had access to a copy of the missing information and had a follow up email from customer services the next day to check it was resolved okay and to apologise. Very impressed by this service!
I have since bought two more packs to have a go at and will be buying more in the future.
Great customer service
Did the Taskmaster advent calendar last year - brilliant puzzles and really well made. Ordered one for this year too and when I tried to add the jigsaw at discounted price but had difficulties, they responded within a couple of hours and sorted it for me.
Good packaging on time
Good packaging on time
Will see at Xmas if live up to expectations
An entertaining and challenging evening…
An entertaining and challenging evening that had everyone involved

Réponse de Puzzle Post
Problem with delivery
Problem with delivery, offered to send another, which arrived next day.

Réponse de Puzzle Post
We did the Taskmaster 2025 Advent…
We did the Taskmaster 2025 Advent Calendar (belatedly this summer!) and had a blast. It was absolutely worth it (even shipping from UK to US). We had so much fun - the tasks were a great variety of brain-teasers. And the box is SO well made. Kudos! We will definitely do next year's!

Réponse de Puzzle Post
This was surprisingly difficult but we…
This was surprisingly difficult but we enjoyed it nonetheless!

Réponse de Puzzle Post
Great personalised gift, swift service
Being able to personalise the gift is a great feature. Received within 2 days, great service.

Réponse de Puzzle Post
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