Puzzle Post Avis 

768
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Did a pre-order for the Taskmaster Advent Calendar over the summer. The Puzzle Post team was absolutely amazing with communicating when/how order were being dispatched throughout the summer & fall.... Voir plus

Noté 5 sur 5 étoiles

I cannot fault the customer service with Puzzle Post. I backed a project of theirs on Kickstarter and I received regular updates and the Advent Calendar was dispatched as and when stated and was perf... Voir plus

Noté 5 sur 5 étoiles

I placed an order with this company but Royal Mail delivered it to the wrong address. I contacted Puzzle Post with pics and they said to check with neighbours. After confirming that we had done th... Voir plus

Noté 1 sur 5 étoiles

Attempted to play “ The Betrayal” last night. The whole thing was utterly incomprehensible, one of the most obscure, over priced escape games we have ever played. A complete waste of money.

À propos de l'entreprise

  1. Boutique de cadeaux
  2. aussi dans
  3. Fabricant de jouets et de jeux
  4. Fournisseur de cadeaux d'entreprise
  5. Magasin de fête
  6. Magasin de jeux

Écrit par l'entreprise

We're Puzzle Post – A small (but mighty!) team based in London that makes Puzzle Games Designed to be shared and bring people together. Whether you’re solving clues around the dinner table, racing to unlock a secret message, or trying to outwit your most competitive friend, our games are built for moments that get people talking (and thinking, and laughing- sometimes all at once)! We don’t do boring. We do stories with secrets, clues hidden in menus, and online vaults that won’t open unless you crack the code. Think: escape room meets dinner party meets “wait, what just happened?”. From writing storylines and designing puzzles to testing every clue and sending your game- we do it all ourselves, with a lot of care (and usually a lot of snacks). We’re big on surprises, obsessed with storytelling, and perfectionists about paper stock. Oh, and everything we make is 100% plastic-free and recyclable! You’ll find no plastic, no filler, and no boring bits- just original, immersive games made to surprise, challenge and delight. From birthday gifts, dinner parties, marriage proposals to Christmas morning chaos- we’ve got something for everyone!

Free UK Delivery

Royal Mail Tracked

Get free, fast and tracked delivery on all UK based orders.

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

768 avis

5 étoiles
4 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(768)

178 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great customer service!

Puzzle Post was great at keeping me informed of when I would be getting my shipment to the United States. They let me know of (possible) delays and offered other products that I might consider adding on. I would have liked prices also in USD.

19 août 2026
Noté 5 sur 5 étoiles

So much fun at Christmas with all the…

So much fun at Christmas with all the family around. We explore your new releases every year and end up purchasing one or two of your products. Always gets us away from the tele and phones, which cant be a bad thing in this age!
Love to be a family tester for any new games coming our way?
Keep up the designing.

1 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant game, puzzles and materials

Brilliant! Bought as a birthday present and four of us played it - my husband, myself, our 22 year old and our 18 year old. A good range of different puzzle types. Good quality materials - as if we were actually at the Arctic Frontiers conference. Neat use of internet towards the end of the game.

22 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Make your December a daily fun packed Month

Ive spent 15 yrs making my own calendars for my daughter to avoid waste, landfill etc. Last yr she hit 18 and was on the point of giving up 9n advent calendars (I mean she was 18 right?) then I saw the Puzzlepost's Taskmaster calendar and changed my mind. We loved it as a show and the idea of the calendar was genius.

We absolutely LOVED the 2025 TaskMaster advent calendar is was SOOO good!! It was excellent, clever hilarious, engaging advent FUN.
Every day was a hilarious task to complete.
I loved that was 100% paper - unlike other novelty advent calendars which are often gift based and full of plastic landfill crap!
I was genuinely so excited to present it to her on Dec 1st & she was equally chuffed with it.
Thanks so much for making our Decembers so much fun.

*ps they are also super quick, friendly & helpful with customer service response - thanks Tom!!!!

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant products and great customer…

Brilliant products and great customer service.

Unfortunately I had a piece missing from the pack that I was working through and it was incredibly quick and easy to resolve this. Within 10 minutes I had access to a copy of the missing information and had a follow up email from customer services the next day to check it was resolved okay and to apologise. Very impressed by this service!

I have since bought two more packs to have a go at and will be buying more in the future.

13 août 2026
Noté 5 sur 5 étoiles

Great customer service

Did the Taskmaster advent calendar last year - brilliant puzzles and really well made. Ordered one for this year too and when I tried to add the jigsaw at discounted price but had difficulties, they responded within a couple of hours and sorted it for me.

19 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Problem with delivery

Problem with delivery, offered to send another, which arrived next day.

10 août 2026
Logo de Puzzle Post

Réponse de Puzzle Post

Thanks for leaving a review! I'm glad we could resolve the issue. - Tom

Noté 5 sur 5 étoiles

We did the Taskmaster 2025 Advent…

We did the Taskmaster 2025 Advent Calendar (belatedly this summer!) and had a blast. It was absolutely worth it (even shipping from UK to US). We had so much fun - the tasks were a great variety of brain-teasers. And the box is SO well made. Kudos! We will definitely do next year's!

9 août 2026
Avis spontané
Logo de Puzzle Post

Réponse de Puzzle Post

Thanks for the lovely feedback, Hillary! I wonder who will be the last person to complete the 2025 calendar...

We're pleased to be offering more affordable domestic US shipping this year!

Thanks!
Tom

Noté 5 sur 5 étoiles

Great personalised gift, swift service

Being able to personalise the gift is a great feature. Received within 2 days, great service.

11 août 2026
Logo de Puzzle Post

Réponse de Puzzle Post

Thanks, Julie! I hope the recipient has great fun playing the game. - Tom

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