Did a pre-order for the Taskmaster Advent Calendar over the summer. The Puzzle Post team was absolutely amazing with communicating when/how order were being dispatched throughout the summer & fall.... Voir plus
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Lisez les avis des autres
I cannot fault the customer service with Puzzle Post. I backed a project of theirs on Kickstarter and I received regular updates and the Advent Calendar was dispatched as and when stated and was perf... Voir plus
I placed an order with this company but Royal Mail delivered it to the wrong address. I contacted Puzzle Post with pics and they said to check with neighbours. After confirming that we had done th... Voir plus
Attempted to play “ The Betrayal” last night. The whole thing was utterly incomprehensible, one of the most obscure, over priced escape games we have ever played. A complete waste of money.
À propos de l'entreprise
- Boutique de cadeaux
- aussi dans
- Fabricant de jouets et de jeux
- Fournisseur de cadeaux d'entreprise
- Magasin de fête
- Magasin de jeux
Écrit par l'entreprise
We're Puzzle Post – A small (but mighty!) team based in London that makes Puzzle Games Designed to be shared and bring people together. Whether you’re solving clues around the dinner table, racing to unlock a secret message, or trying to outwit your most competitive friend, our games are built for moments that get people talking (and thinking, and laughing- sometimes all at once)! We don’t do boring. We do stories with secrets, clues hidden in menus, and online vaults that won’t open unless you crack the code. Think: escape room meets dinner party meets “wait, what just happened?”. From writing storylines and designing puzzles to testing every clue and sending your game- we do it all ourselves, with a lot of care (and usually a lot of snacks). We’re big on surprises, obsessed with storytelling, and perfectionists about paper stock. Oh, and everything we make is 100% plastic-free and recyclable! You’ll find no plastic, no filler, and no boring bits- just original, immersive games made to surprise, challenge and delight. From birthday gifts, dinner parties, marriage proposals to Christmas morning chaos- we’ve got something for everyone!
Free UK Delivery
Royal Mail Tracked
Coordonnées de contact
Royaume-Uni
- theteam@puzzlepost.uk
- puzzlepost.com
Demande des avis aux clients
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A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Team was very helpful when we had an…
Team was very helpful when we had an issue. Tom was very quick to respond and made the help process simple and easy

Réponse de Puzzle Post
I loved the first escape room we…
I loved the first escape room we played, I bought 5 more.
A great adult game. I like it’s divided into 9 sections so you can break off when you feel like I also good having clues and even the answer if you’ve drunk too much or too tired for one of the puzzles. Looking forward to the others at other family gatherings.

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Ordering Online Was Easy
Ordering online was really easy and delivery was super quick. Not tried the games as I purchased them for a gift.

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Very enjoyable
Very enjoyable, challenging but not impossible, perfect for a date night at home.

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Good fun but would have been preferable…
Good fun but would have been preferable without relying on online clues…

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Missing item
A group of us sat down over dinner to do the “deceit”
The puzzles were good but unfortunately one of the items “ the tv script” was completely missing from the package! Meaning we were unable to solve one of the nine numbers with out using the online cheat to reveal the answer. Disappointing

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Fun and Entertaining!
It was so much fun and entertaining! Relatively difficult but also doable. We wish the tea sticker did something more extravagant either as a sticker or sticking it in water to reveal something because it’s tea. Took about 2 hrs (got a few wrong but the clues were great)!

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Some puzzles were two easy and some too…
Some puzzles were two easy and some too hard, would be good to have cross over between clues. Puzzle took the right amount of time

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We thought that is was an exhilarating…
We thought that is was an exhilarating experience and hope that soon we can try another one even though at the
end some people thought that Soshana deserves to be exposed 🫤

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Exceptional quality
Love this company and their games! We've done two so far (the Christmas Confession one, and the Underdog), and have loved both. Both with 2 people took about 3 hours with a hint right at the end (could probably be quicker with more people or more hints!).
Exceptional quality with both the puzzles and the materials.
Love it and will be buying another one soon!

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Really enjoyed
Really enjoyed - it was an enjoyable, but not too taxing game.

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The Zoo
Did the Zoo with my daughter who loved it she wanted to do it again right after finishing it 5 stars!

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It wasn't clear we could have 2 digit…
It wasn't clear we could have 2 digit numbers as the code i assumed it would be one through 9 jumbled

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The Menu
The Menu, was super confusing because in the clues it said the name card had dietary restrictions for shoshana. Nothing in the envelope has the answer to that problem. I had to use the whole clue set.

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Variety of puzzles to solve
We played with 2 people in about an hour. Nice variety of puzzles that were doable - a few challenging ones we didn't get right on our first try, but not so convoluted as to be frustrating. Having two sets of each puzzle was helpful - especially for two-sided puzzles, and a game-saver for us since our dog chewed a corner of the envelope and contents 😒.
Also appreciated the eco-friendly recycleable materials and compact nature of everything in an envelope.
The only element missing was more of a plot line and a bit of character development, perhaps with motives.

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Good range of puzzles
Good range of puzzles, some more challenging than others. Took us about an hour. Having two sets of clues makes it easier to play and would recommend it for an evenings entertainment.

Réponse de Puzzle Post
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