Banner for RAC Mobile Mechanics

RAC Mobile Mechanics Avis 

39 907
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Kieron (8463) made a stressful day a breeze with his friendly, down-to-earth approach and top-tier patience while explaining the issue with my Nissan Juke. He even recognised true talent, declaring m... Voir plus

Noté 5 sur 5 étoiles

Mark 8648 carried out a diagnostic assessment of why our car would not start. This has been a complex, ongoing problem. Two previous mechanics and my local garage were all unable to find the fault. Bu... Voir plus

Noté 4 sur 5 étoiles

Turned up on time, asked details regarding car park space etc. got the job completed in a timely fashion, was polite, answered questions I had with confidence and actually completed a job in the open... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After not being able to use my car after breast cancer surgery, my car battery died. Scott was brilliant and sorted a new battery out for me but also re programmed my central locking on my keys. When... Voir plus

À propos de l'entreprise

  1. Mécanicien

À propos de RAC Mobile Mechanics

Écrit par l'entreprise

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Écrit par l'entreprise

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

40 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(39 907)

21 250 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Friendly professional mechanics

Ollie was friendly, helpful & informative - 5*. Got on with the 2 jobs I had booked with knowledge & professionalism.
This is the second time I have used the RAC at home service & find it competitive & convenient.
I have given a 4* rating however as I did have a bit of bother with the booking process this time which is unfortunate. My quote never reached me & the date for the work came with a first text notification, but not an update & in the end after waiting in all day, no mechanic arrived. It took another phonecall to sort & rearrange. However the service by the mechanics is worth it, & I will most likely use the RAC again.

3 septembre 2026
Logo de RAC Mobile Mechanics

Réponse de RAC Mobile Mechanics

We are so pleased to hear about your positive experience with our mechanic, Ollie, and their professionalism. We truly appreciate your continued use of our at-home service. We are genuinely sorry to learn about the difficulties you encountered with the booking process and the missed appointment. We understand how frustrating this must have been, and we are actively reviewing our booking system to prevent such issues in the future. Your feedback is invaluable as we strive to improve our services for all our customers.

Thank you for choosing the RAC, we're always here if you need us in the future.

Very best, Brad

Noté 5 sur 5 étoiles

Very pleasant and efficient mechanic

Very pleasant and efficient mechanic, who explained everything very clearly. Unfortunately he was unable to fix my car as the problem was not as expected. However he assisted me in booking my car into my own garage, explaining to them what needed to be done next. My review reflects the excellent service given by the mechanic despite the failure to get my car back on the road.

8 septembre 2026
Noté 4 sur 5 étoiles

The mechanic was lovely and very…

The mechanic was lovely and very helpful. One problem I have NOT received the report of the service and what he did. I need it for my MOT next week. Would really appreciate receiving it soonest.
Otherwise mechanic very helpful and a nice guy.

10 septembre 2026
Logo de RAC Mobile Mechanics

Réponse de RAC Mobile Mechanics

We're glad to hear you had a positive experience with our mechanic and found them to be very helpful. We sincerely apologise for the delay in receiving your service report, especially with your MOT approaching. We've actioned for this to be sent to you. Should you need any further support, please don't hesitate to reach out.

Very best, Brad

Noté 1 sur 5 étoiles

Paid for a full service and a full…

Paid for a full service and a full service is NOT what I received.
Topping coolant up with tap water to not having any screen wash on his van to put in.
Terrible and I will not be using RAC to service my car ever again. Avoid

10 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible company I have had mechanics…

Terrible company I have had mechanics not turn up three times and when one dod turn up told me I had been sent wrong g alternator for me then to get a message saying it wasn’t the wrong one!
Then they send a patrol instead of a mechanic and then they apologise and attempt to send another patrol?!
I called them and tell them not to send a patrol because last one said it should be a mechanic they apologise again and say they will send mechanic.
Three appointments missed for the mechanic and then they say I have refused to communicate with them despite me having numerous recording of conversations between us and emails!
Then they cancel the insurance for the hire car leaving my disabled mother with no transport!
Going through Motability to try and get them to make sense of this because this company is a complete mess

10 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Comunication through phone calls

Comunication through phone calls, letting me know when he was arriving. Very helpfull and happy to help in any way, lori was very polite through out. Many thanks.

10 septembre 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus