Excellent service provided very competitive price and cheaper then most major garages and the RAC which offers the same services at a much higher cost. With the AA home smart care i opted and booked... Voir plus
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Lisez les avis des autres
Online booking system very easy with good range of days and times available Price was very competitive Coming to house to undertake repair was very useful and didn’t cost any more. Service from... Voir plus
Very disappointing service. Mechanic didn’t turn up! My appointment was confirmed for 9am–12pm, so I took the day off and rearranged childcare. After calling at 9am and being told the mechanic was com... Voir plus
L'entreprise a répondu
This was a good experience with a good outcome. Chris, the mechanic who attended, did a first class job within the allotted time. Courteous and helpful with all our concerns he made the repair very... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Centre de contrôle technique
- Magasin de pièces détachées automobiles
- Prestataire de transport automobile privé
- Mécanicien
- Service de remorquage
- Inspection de véhicule
À propos de The AA Smart Care
Écrit par l'entreprise
MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.
AA approved local garages
- Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
- The garage technicians are expertly trained in petrol, diesel and electric vehicles
Fixed & transparent pricing
- You’ll know exactly what you’re going to pay, with no hidden extras
- We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.
Guaranteed quality of work and repairs
- We’re so confident in the work, we guarantee all parts and labour for 12 months
- The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
- All prices, including labour, are checked to make sure they’re accurate
Easy online booking
- You can book online at a garage local to you, on a date of your choice
- Book up to 90 days in advance
- You have access to a UK wide network of local garages.
Coordonnées de contact
Royaume-Uni
- theaa.com/car-care/book/start
4,0
Bien
19 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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1 service was cancelled as engineer was…
1 service was cancelled as engineer was awaiting authorisation for parts to be signed off.
Then when service was done I had been charged £100 extra for.parts I did not agree on up front.
Complaint has been sent
5 septembre 2026
Réponse de The AA Smart Care
Hi Garth, the team will complete an investigation into the concerns you've raised.
Great service
The mechanic was working on his own and even though he other cars to deal with my car 🚗 was ready to collect within 3 hours
8 septembre 2026
Réponse de The AA Smart Care
Thanks for the fab feedback.
Amazing Service!
Easy to set up my service through the app on a day that was convenient for me. Great communication when booked.
The garage that provided the service did a fantastic job and the guys that picked up and returned my car in one piece were lovely!
I also received a full service report that evening which was great.
Thank you 🙂
8 septembre 2026
Very efficient garage
Very efficient garage. Clear communication. Good service definitely return for business.
8 septembre 2026
Flawless faff-free experience
Flawless faff-free experience. The 3rd party garage (Motor Medics in Markfield) used were great, had my car on the ramps within minutes of arrival and finished the inspection promptly.
4 septembre 2026
AA were very professional.
AA were very professional.
Arrived on time and fixed the problem in two visits. Very helpful and friendly.
I would recommend AA for a very prompt and timely visit.
Mechanic had great communication skills and explained the issue fully.
8 septembre 2026
Mechanic didn’t turn up
Very disappointing service. Mechanic didn’t turn up! My appointment was confirmed for 9am–12pm, so I took the day off and rearranged childcare. After calling at 9am and being told the mechanic was coming, I was then contacted at 10:50am and told he wouldn’t arrive until 2pm. That simply wasn’t possible for me. Completely unacceptable communication and a waste of my time. Waiting for my refund now
9 septembre 2026
Avis spontané
Réponse de The AA Smart Care
Hi Sarah, our Mobile Mechanics will always do their best to arrive within your chosen time slot, but delays can sometimes occur due to factors such as earlier jobs taking longer than expected or traffic conditions. We're sorry you weren't kept updated throughout the process and your refund will be with you as soon as possible.
Réponse de The AA Smart Care
Thanks for your fab feedback, Erna 💛.
Réponse de The AA Smart Care
Hi Jacq, we're sorry to hear you're feeling this way. We hope you've been in touch so we can look into any issues and work towards getting this sorted.
📞 0330 018 3446
📧 Prestige-Smartcare.queries@theaa.com
Excellent service
Picked up my car for MOT and service then returned. Happy customer.
7 septembre 2026
All in order great thanks to you
That my first experience in booked appointment from AA is was good service thanks
4 septembre 2026
Very impressed
On time. Very polite and engaging engineer.
Done a great job.
Will use again.
7 septembre 2026
Simple to book
Simple to book. Dropped the car, MOT done and called to say it was ready. Very competative price.
4 septembre 2026
Super service
Super service, far better than going to a garage and a great mechanic.
4 septembre 2026
Réponse de The AA Smart Care
We're over the moon to hear you were so happy with the service.
The process went exactly as described
The process went exactly as described. Clear communication and competitive pricing.
4 septembre 2026
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