The Railway Touring Company Avis 

182
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 4 sur 5 étoiles

An excellent very long day out. Scots Guardsman performed excellently. Staff good although the length of the journey started to show by the end of the day. Breakfast excellent and served quickly.... Voir plus

Noté 5 sur 5 étoiles

We have used The Railway Touring Company before and once again it was a great trip. The booking team were very friendly and helpful, as were the train crew. It was a long day with changed times from t... Voir plus

Noté 1 sur 5 étoiles

The carriages were ex British Railways MK3s. These are not vintage but the first of modern generation - double glazed, air conditioned AND NO OPENING WINDOWS = UNABLE TO HEAR STEAM LOCOMOTIVE - poor... Voir plus

Noté 5 sur 5 étoiles

A great and well organised trip with a booklet fully explaining the journey and what you can see as you travel. Easy to book, good communication and friendly staff. Nice food/drink choice on board -... Voir plus

À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

The Railway Touring Company has a long established reputation for providing an interesting variety of UK day trips by steam train and tours in the UK, Europe and Worldwide.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

182 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 35 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(182)

136 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

What an amazing day

Well organised informative stewards amazing food all served by a really efficient friendly team a really lovely day

9 août 2026
Avis spontané
Noté 5 sur 5 étoiles

An outstanding and memorable day out

An outstanding and memorable day out. We were initially disappointed that, due to the Network Rail ban, steam locomotives would not be hauling our train. However, the service we received from the staff and volunteer stewards meant that we soon forgot about this and enjoyed the luxury train and superb meals. Special mention must go to the chef, who despite working in the cramped gally of the kitchen car, produced such excellent meals. I would certainly recommend RTC and look forward to travelling on one of their trains again, soon.

1 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic!

Fantastic staff, gorgeous scenery, beautiful coaches, delicious food.
A brilliant day out, thank you.

1 août 2026
Avis spontané
Noté 5 sur 5 étoiles

A great and well organised trip

A great and well organised trip with a booklet fully explaining the journey and what you can see as you travel. Easy to book, good communication and friendly staff. Nice food/drink choice on board - cash only and reasonable prices, also frequent rubbish collection through the carriages during the trip. Despite the steam ban really enjoyed the electric/diesel hauled journey and already booked our next trip!

1 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolute con

Absolute con
Booked for steam excursion and have diesel within a few days of travel
No refund- just hid behind terms and conditions
Can re book within 6 months - useless
Appalling customer service

4 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Overall experience was greater

Overall experience was greater, clean and good service. Sorry there was no steam locomotive as that would have been highlight of the day.
Will definitely use the service again when steam is allowed back on the main line again.

1 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great FULL day on the train.

This was a birthday treat for my hubby and it was a great day. Because of the heatwaves and dry conditions they had to change the steam train to a diesel engine but once you're in the carriages you don't know what's pulling you anyway. Stunning scenery, lovely staff onboard, great FULL day out.

19 juillet 2026
Avis spontané
Noté 3 sur 5 étoiles

Expensive and disappointing first class train tour.

The first disappointment was the Waverly steam locomotive had to be replaced by a diesel engine. But, because of the hot weather conditions making the countryside a tinderbox we did accept the fact that there was a risk of fire which we would not want to happen. Nevertheless, because the trip was advertised as steam pulled and a birthday treat it was not the same.
My wife and I also thought more commentary from the train guard could have been given along the route to inform us what to expect and look out for. After all it was a tour and not just the local train we had a ride on.
And for paying £225 ea. for 1st class tickets we would have liked/expected something more to choose from regarding what was offered for the breakfast and afternoon tea that was not very appetising.
Also after initially making plans to board the train at Leeds station and book to park the car, we had to change all that, and get on the train at Woodlesford.

19 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Beware when booking with this company.

Booked a trip back in March 2026 with this company having used them many times before without incident. On this occasion however it all went wrong. Having paid the full amount by the due date, booked hotels and train travel to and from the point of departure, they unceremoniously cancelled the holiday more than five weeks after taking the full amount for the holiday. Clearly they knew they had not made the required numbers for the holiday at the time of taking the money. Now they refuse to accept the consequential losses of our hotel bookings and train bookings associated with taking this holiday. Our Travel insurance company say that the railway touring company are the liable party as they have put us in this position and we have suffered loss as a result. They won't be getting our custom again, for sure.

23 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I could not do without the wonderful…

I could not do without the wonderful Chris as I am sure many people would feel the same
He helped with making sure everyone got sorted at Oslo airport as I could not manage it being 74
He was wonderful and we could not have had a better guide as he showed us the way on trains and the coach
I as everyone didd enjoyed the tour and would recommend it to anyone
As amatter of interest one of my friends wants to see the itinerary we did
The scenery was wonderful and the ferries as well as the food
WE visited steam railways and had a tram ride
I would recommend it to anyone
Best wishhes from
D A Cookson

4 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

A great day out despite the unfortunate…

A great day out despite the unfortunate lack of steam.Fantastic crew and excellent meals with breakfast and a fantastic dinner served well by a superb crew.
I look forward to bring with you all again.
Wonderful weather,great views and a fantastic 90th birthday occasion.

19 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

Great day but information from the company is poor

Our overall experience of the day was very good - the seating, the food, the on-board service and punctuality all met our expectations. The downside was that we were advised a few days before departure that the traction had changed from steam to diesel and, worse, we were given no reason; at Paddington the train was not shown on any departure boards so finding the platform was a challenge.

18 juillet 2026
Avis spontané

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