Raw Dog Food Company Ltd Avis 

278
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Having now used this company for some time, I must say the service is beyond excellent. They deliver next day from across the country and much quicker than our local supplier. Had one little problem (... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant company, fantastic range of well balanced meats which are perfect for my dogs. Love that I can collect my order locally which saves on postage fees. I had an issue recently (my fault) and it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So helpful and friendly as usual. The staff explained other ways of purchasing products that saved me money. Also explained the slight subtleties of bone content that I hadn't realised. Great advice w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Raw Dog Food Company is fantastic, the staff always go above and beyond to meet customer needs and getting my orders prepared especially when I've left things to the last minute! Their knowledge abo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'alimentation animale
  2. Animalerie
  3. Magasin d'articles pour animaux

À propos de Raw Dog Food Company Ltd

Écrit par l'entreprise

Raw Dog Food Company is your destination for all your dog (and cat's) raw feeding needs.

Founded in 2016, Raw Dog Food Company is an established and trusted national supplier of your dog's favourite raw feeding brands to suit every budget, including Southcliffe, Reggie's, Prime Raw, Yorkshire Raw, Stobart, Birmingham Raw, Hear Me Raw, Raw Treat Pet Food, Drool, Mersey Raw, Betsy's, Naked Dog and many, many more!

With over 900 individual product ranges from nutritious minces, meaty chunks and bones, natural treats, wholesome supplements and ECO toys, Raw Dog Food Company is your best choice for sustainable, natural nutrition for your dog's health and happiness.

Offering easy and convenient ways to shop including, online with Nationwide Delivery to Mainland UK and a Click & Collect network throughout East Anglia, as well as two Norfolk retail locations in Norwich and Thetford.

Our team is genuine, friendly and knowledgeable, and offer complimentary raw feeding consultations for the raw-curious, new or established raw feeders.

Entrusting Raw Dog Food Company for your dogs raw favourites gives peace of mind, as you are feeding DEFRA approved brands and are supported by our team who know wholeheartedly that dog's thrive on raw!

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

278 avis

5 étoiles
4 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(278)

33 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

What a difference

What a difference! Just switched to this company after being let down by Natures Menu.
On my first order they were out of stock of one item on the order but very courteously rang and left a message letting me know and promising a refund.
That's customer service! Thank you.

11 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Have been using them since we moved to

Have been using them since we moved to Norwich from Cambridgeshire and have found their food and their service excellent. Have only used their click and collect service but have no reason to believe their delivery service would be anything less than excellent.

2 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Very pleased

This is my first order as i have only had my SBT dog a week. She has been brought up on raw food so i wanted to continue. First thing i was surprised what good value raw dog food is considering the high quality of the food. Arrived next day in an insulated box..it was still frozen..Amazing
Will be ordering on a regular basis from now on
All in all i'm very pleased.

25 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Great product and service.

I've been a customer of this company for just over a year. Been buying raw dog food online for 10 years. This is the best company I've dealt with, and I've used quite a few. They have a good range of quality products, what I order is always in stock and I've never had any problems with the food or the order. On the one occasion something went wrong (down to DPD's failure to deliver) they put things right with excellent customer service - thanks Sarah! All in all, my three dogs and I are very satisfied customers!

8 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

My dog is loving his new food!

After travelling back from living abroad for the last 2 yrs, and having a very limited variety of food for our French Mastiff (Webox) was the best stuff we could get. We are moving him back onto the raw diet he used to have. I found you by pure luck on Google, ordered a months supply straight off the bat and he is on his first week transition now. Top service from the team even shipped it early to avoid the hotter days. The boy is loving it already and we are seeing the changes in stool & attitude to food. 100% going to be a returning customer!

12 août 2022
Avis spontané
Noté 5 sur 5 étoiles

When things go wrong, Raw Dog Food step up strong

I have been using Raw Dog Food Company for over 2 years now and have a very healthy and happy dog to prove it. We order online and its delivered to our door. Last week we waited for our order, only to find it had been delivered to our billing address not our shipping address. Aagh, 20 kilos of raw meat with my friend but no storage.
Raw Dog Food stepped up, admitted the fault was theirs and managed a personal delivery within 2 hours of the mistake.
Unbeleivable service. I love this company and so does my dog.

2 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Been with this company for nearly…

Been with this company for nearly 5years . The advice given at the start was excellent . This resulted in our poorly 6 month Alaskan Malamute gaining weight as actually holding into her food . She immediately had bright eyes and her coat renewed into beautiful fur. I would recommend The Raw Dog Company for quality of food , helpful professional staff and now delivery, for pick up , in lots of different towns .

1 décembre 2021
Noté 5 sur 5 étoiles

Consistently good service

I’ve been using Raw Dog Food Company for a while now. The website has improved and is now easy to use. My orders have always arrived on time and in good condition and the driver is always happy and polite.

10 novembre 2021
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Réponse de Raw Dog Food Company Ltd

Hi Jen, Thank you for the kind words, we strive to make the customer journey as easy as possible so its good to hear that you are experiencing this.

Noté 5 sur 5 étoiles

A really good selection of raw foods…

A really good selection of raw foods and other items to choose from. Easy online order, efficient collection process. I love choosing different things for my dogs and this is a great store to use!

10 novembre 2021
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Réponse de Raw Dog Food Company Ltd

Hi Sue, Thankyou for the lovely review. We love to hear of easy ordering, the easier it is for our customers the happier we are.

Noté 5 sur 5 étoiles

Excellent service

Sorted out my Oder quickly at short notice which was very much appreciated

9 novembre 2021
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Réponse de Raw Dog Food Company Ltd

Hi Jackie, Thankyou for the kind words. We try to make it as easy as possible for all our customers.

Noté 5 sur 5 étoiles

Excellent service

Ordered food twice now and the process is easy and the service is excellent. Delivered straight to my door on the day requested by a very polite young lady and the food still fully frozen. Very happy, thank you.

2 novembre 2021
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Réponse de Raw Dog Food Company Ltd

Hi Kerry, We love to hear of happy customers, thank you for taking the time to leave a nice review.

Noté 5 sur 5 étoiles

Happy customer

Always have a good range of products. Really helpful and knowledgeable for those new to raw. Delivery is really helpful if you can't pickup from the different collection points.

2 novembre 2021
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Réponse de Raw Dog Food Company Ltd

Hi Deborah, Thankyou for taking the time to leave a lovely review. We really appreciate it.

Noté 5 sur 5 étoiles

i always get t my dogs food from the…

i always get my dogs food from the Raw Dog Food Company and would recommend them to anyone.

2 novembre 2021
Logo de Raw Dog Food Company Ltd

Réponse de Raw Dog Food Company Ltd

Hi Malcolm, Thank you for the review. It makes us happy knowing you are happy.

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