Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I wanted a product I can no longer buy locally, but because I am on an "offshore island" (only 3 miles from the mainland and normal charges apply with Royal Mail and many couriers!) the delivery charg... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Superb experience! Real Foods were very helpful to me, this being my first order from them. Goods were collected on the Friday and to my surprise the parcel was delivered on the following Monday mo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic p... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Tracking didn't work (bounced between Parcelforce & Royal Mail). No advance notification. Delivery was dumped on the front doorstep while we were away. Left out overnight in paper/cardboard packaging... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de fitness et nutrition
  2. Service de commande de repas en ligne
  3. Pharmacie
  4. Supermarché

Informations provenant de diverses sources externes

For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(4 830)

83 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Real Food and a really first class service.

We have been ordering from Real Food for some time and the company have never let us down. Deliveries arrive fresh, in good condition and to the schedule stated.

12 septembre 2025
Avis spontané
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Réponse de Real Foods

Thank you for taking the time to leave this review, we love to hear from our regular customers. We are very pleased you are happy with the service we provide.

Noté 5 sur 5 étoiles

Order number: 459980

Order number:459980
I appreciate the Vegetarian, Organic and Fair trade
produce
Also many produce I cannot purchase else where
My orders are deliver remarkable quickly

10 septembre 2025
Avis spontané
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Réponse de Real Foods

We really appreciate you taking the time to leave this review for us, thank you very much.

Noté 5 sur 5 étoiles

Beautiful lemons!

Beautiful lemons!
I ordered lots of lemons from Real Foods for the first time.
The quality was superb and I will definitely use Real Foods again.

7 août 2025
Avis spontané
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Réponse de Real Foods

Thank you for taking the time to leave a review, we really appreciate this. We are very happy to hear that you are pleased with our Lemons.

Noté 1 sur 5 étoiles

Order cancelled

I placed an order, only to be emailed the next day saying it was cancelled because the product is ‘end of season’ and no longer being sold. If that’s the case, why does the website still allow the order to go through? Even more frustrating — I tested the site again and it’s still taking orders for the same item they told me they can’t supply. Completely avoidable, misleading, and a waste of my time.

12 août 2025
Avis spontané
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Réponse de Real Foods

We do apologise for this item not being available, we were expecting a delivery, but due to it coming to the end of its season our supplier was unable to fulfil our order. We believe that we contacted you when your order was placed, as soon as we were aware that no supply was available. Unfortunately, our website only updates overnight, so this is why it was still showing as available to purchase, later that same day.

Noté 5 sur 5 étoiles

Very good customer service

Purchased a small gift which was at a reasonable price compared to other stores. It arrived quicker than expected, however the box was unfortunately damaged. Great customer service from Toni, very quick to reply, apologetic, and sent out a replacement (in perfect condition) within days. Very good service.

7 août 2025
Avis spontané
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Réponse de Real Foods

Thank you for taking the time to leave this review, we really do appreciate it. We are very pleased to hear you are happy with the service we provide.

Noté 1 sur 5 étoiles

Good company, poor product.

The company is probably fine but the product was terrible. Not fresh wheatgerm but nasty dried up stabilised wheatgerm that I would never have bought if it had been described properly. I would send it back but I had to open it to find out what it was like as the packaging was opaque.

20 juin 2025
Avis spontané
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Réponse de Real Foods

We would really appreciate it if you could contact us via our customer service email (Webshop@realfoods.co.uk) so we can investigate this further. We would be happy to arrange a refund for you.

Noté 5 sur 5 étoiles

Very satisfied

Large selection of products, responsive and helpful customer service, great offers and free delivery. Cheaper than Amazon.

17 juin 2025
Avis spontané
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Réponse de Real Foods

We really appreciate you taking the time to leave this review for us, thank you!

Noté 5 sur 5 étoiles

Minimal packaging

Minimal packaging, no unnecessary colourful plastic, and good quality food.

17 juin 2025
Avis spontané
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Réponse de Real Foods

Thank you for this review, we really appreciate it!

Noté 5 sur 5 étoiles

Organic rye grains for mushroom cultivation

I use the organic rye grains to produce grain spawn for mushroom cultivation. They are very good and, hydrate easily and quickly.

10 juin 2025
Avis spontané
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Réponse de Real Foods

Thank you for taking the time to leave a review, we are very happy to hear that you are pleased with our products!

Noté 5 sur 5 étoiles

Good choice of food.

Good choice of food.
Well packaged with sustainable packaging.
Good communication.

5 juin 2025
Avis spontané
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Réponse de Real Foods

Thank you for taking the time to leave a review, it is greatly appreciated!

Noté 5 sur 5 étoiles

Excellent Great products and a good…

Excellent Great products and a good price. Rapid delivery and good packaging. I will be a regular customer from here on and will recommend to friends.

6 juin 2025
Avis spontané
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Réponse de Real Foods

Thank you very much for taking the time to leave this review, we are very pleased you are happy with the service we provide.

Noté 5 sur 5 étoiles

They never disappoint

I have been ordering from RealFoods for years and i have always had a good experience: great selection of products at reasonable prices and speedy delivery. This time was no exception

30 mai 2025
Avis spontané
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Réponse de Real Foods

Thank you very much for taking the time to leave this review, we are very pleased you are happy with the service we provide.

Noté 5 sur 5 étoiles

I have been using Real Foods for a while. 100%

I have been using Real Foods for a while as they have items I can't get elsewhere. Also very easy website to use. They always pack and deliver very quickly unless out of stock. If that happens they give you sensible options. I always say wait until all in stock. Never long.

31 mai 2025
Avis spontané
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Réponse de Real Foods

Thank you very much for taking the time to leave this review, we are very pleased you are happy with the service we provide.

Noté 5 sur 5 étoiles

Impressed with ease of ordering and fast delivery

This is my first order from Real Foods. I enjoyed some oatcakes while on holiday in Scotland and wanted to buy some more when i got home.
Real foods stocked them and it was easy to order and delivery was much faster than I expected.

22 mai 2025
Avis spontané
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Réponse de Real Foods

Thank you very much for taking the time to leave this review, we are very pleased you are happy with the service we provide.

Noté 5 sur 5 étoiles

Great products

Great products, inexpensive and delivered really quickly

14 mai 2025
Avis spontané
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Réponse de Real Foods

Thank you for this review, we do appreciate this.

Noté 5 sur 5 étoiles

Quality food…

I'm trying to lose some weight so it's important to me that I enjoy the food I eat. I tried Real Foods for buying items that are not readily available in supermarkets and I've been impressed with the excellent quality and service.

7 mai 2025
Avis spontané
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Réponse de Real Foods

We really appreciate you taking the time to leave this feedback for us. Thank you very much.

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery , from one end of the country to the other. :) Good quality foodstuff, all natural, or organic . Have ordered many times from this company, never any problems .

30 avril 2025
Avis spontané
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Réponse de Real Foods

Thank you for taking the time to leave such wonderful feedback, it is greatly appreciated.

Noté 5 sur 5 étoiles

I have been shopping online with Real Foods

I have been shopping online with Real Foods for many years, they have never disappointed either in product or delivery, very reasonable and outstanding service.

23 avril 2025
Avis spontané
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Réponse de Real Foods

Thank you for taking the time to leave such excellent feedback, it is greatly appreciated.

Noté 1 sur 5 étoiles

Not one friendly staff member

Not one friendly staff member , ask a question and get looked up and down like a criminal . Bad attitudes and Lazy . Food standards bad too , bought Clove Garlic that looked beautiful and fresh , got home to discover it was damp and mushy inside , free range eggs are horrible , shells were damp like wet cardboard , prices are of the chart expensive . Not just on one occasion .

10 avril 2025
Avis spontané

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