Real Foods Avis 

Really happy with the excellent service from Real Foods. Fantastic quality of veg, fruit and all other produce received and the quick, hassle free delivery service.
The free delivery over £50 and the speed of delivery means I can use Real Foods for most of my weekly shop and am so grateful that it's possible to get such lovely fresh veg and fruit from Real Foods when I live so far away.
The flavour, freshness and quality of the veg and fruit is so much better than that which I bought elsewhere until now. So much so that it's added greatly to my pleasure in cooking and eating.

I placed an order on the 3rd of April and received an email the next day to say your order has been processed, but we are awaiting the items. How can the order be processed when the items are out of stock?

Firstly, you shouldn't have let the order be placed if the item was out of stock; secondly, you should not be taking money for items that are out of stock; this is bang out of order. The email said they hold orders for seven days to await stock – you expect me to wait seven days? I don't think so!

I replied back immediately after receiving their email asking for the order to be cancelled and my card refunded. I have since ordered the organic cashew nuts elsewhere.

Two emails have been sent, and I am still awaiting a reply.

Having previously shopped with Real Foods, after this I most certainly will not shop with them again. It is off-putting placing an order for items that could possibly be out of stock. Buyer beware!

Given notifications about delivery. Replaced damaged item fairly quickly. Reasonable prices for items purchased.

We've made several orders for home and work and haven't had an issue. Everything as described and the order is packaged very well, which is refreshing to see these days. I see lots of people complaining about prices, and I have seen some prices go up considerably however when I've checked elsewhere they have done the same. For speciality items this is just the way it is. The candied almonds are spot on btw :) and around 50% cheaper than M&S.

A great range of products and efficient service.

First time using this company. I made an order 6th march via website showing items in stock. On 13th March I was emailed and refunded saying item was not in stock. I would have expected to have been told a lot sooner if the season was over and stock not available so I could have gone somewhere else and not waiting for it.

I was able to buy what I wanted from Real Foods that hadn't been available elsewhere. Good service and will buy from them again.

Good quality, long best before dates, well packaged, quick delivery

Excellent products, excellent service as always. Been a customer for a number of years. Highly recommended

Good range of quality produce at very competitive prices. Website orders are processed fast with updates provided. Well packaged and quick delivery. All in all an outstanding shop and service, would highly recommend

It is always a please to shop at Realfoods online; it is fast and professional. Thanks

Disappointed with use by date, ordered a case of alpro growing up milk for my granddaughter during her visits here and all 8 cartons had a 3 week date which we will never use. The ones I bought in supermarkets have a use by date of Sept to Oct 2025 (around 6mths)

Since day one of my orders from Real Foods, the company is very efficient and prompt.

Fast delivery of fresh Seville Oranges. Seamless transaction and great service again …

They don't have stock and no reply to mail

Great ethical minded selection, quick delivery, so reliable. Please don't be tempted to start selling more products grown in China. It is becoming more and more difficult to find reliably ethically produced health food. You are currently the only store able to deliver nationwide bulk order French grown soya milk, so thank you so much for staying the line in this challenging trade climate.

Best value Ive found on the internet. Great quality and and a very satisfying experience. I will cintinue to use real foods

The product arrived soon than expected. The use-by date was next year. I wish there were some cooking instructions with my beans.

Easy to order. Good price. Prompt delivery, excellent packaging. Excellent product!

I ordered oranges on the 26th December, which the website said were in stock, with a 3-6 working day delivery. I finally received them on the 10th January. I called twice only to be waiting for over 45 minutes with no one responding. I sent an email and was told the delay was due to Christmas holidays. 4 of the oranges are mouldy and cannot be used. Very very frustrating not being able to contact anyone, when you have a problem.