Being able to phone and quite quickly speak to a human. Very helpful operators. Very easy to transfer money from my bank, and Recognise immediately let you know you've deposited money by message and e... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Opening an additional account was straightforward and very efficient, even though I opened my first account with 'Recognise' some time ago. Thank you.
L'entreprise a répondu
Excellent interest rate offered on re-investing a matured bond, plus the possibility of topping up the capital. When speaking to an assistant at Recognise Bank about how to add additional funds, the a... Voir plus
L'entreprise a répondu
Used this bank for the first time (had never heard of them before) as their fixed term savings rate was very competitive.After considerable research I took the plunge and I'm so glad I did. The ap... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Recognise Bank was founded in 2017 by experienced business owners who recognised the disconnect between traditional business banking and the needs of modern SMEs. We were frustrated with the lack of understanding, certainty and flexibility offered within the industry. In short, we believed that we could build a better bank. And so, we did. We received our banking licence in 2021 and quickly grew our community of loyal business and personal customers, with the help of our dedicated, diverse, and expert team. Recognising our customers is at the heart of what we do. Today, our hard work and customer centricity is demonstrated by our excellent rating on Trustpilot. We offer a range award-winning, secure FSCS protected savings accounts with competitive interest rates for individuals and businesses alike. Recognise Bank is authorised by the Prudential Regulatory Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority (PRA). Our eligible saving products are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 for individuals and businesses and £170,000 for joint accounts. We also offer a range of specialist lending products, and we aim to be as flexible as possible with all of our offerings and services, no matter what your business needs. It’s why our customers, brokers and partners love working with us.
Coordonnées de contact
6a Austin Friars, EC2N 2HA, London, Royaume-Uni
- 0345 872 7888
- support@recognisesavings.co.uk
- recognisebank.co.uk
4,7
Excellent
865 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good information on product and easy to…
Good information on product and easy to open an account.
19 juin 2026
Réponse de Recognise Bank
Hi, thank you for your review. We’re pleased to hear that you found the product information clear and the account opening process easy. We appreciate you taking the time to share your experience.
Great fixed rate account.
Easy to open account and good interest rates. Immediate notification when funds deposited.
19 juin 2026
Réponse de Recognise Bank
Hi, thank you for sharing your experience. We’re pleased to hear that you found the account easy to open and were happy with our rates, as well as the prompt deposit notifications. We appreciate you taking the time to share your feedback.
Faulty analysis of Nat West sort codes.
I tried to open an account for a 1 year fixed interest and the system at Recognise would not 'recognise' my Nat West bank sort code, where I had had a current account for over 50 years!
Fortunately for Recognise, a person called Julie looked into the matter and got their IT department to make adjustments - eventually. It took two weeks with a lot of faffing but eventually was sorted and they honoured the original interest rate, which had changed downward in the interim.
28 mai 2026
Réponse de Recognise Bank
Hi Alison, thank you for your review. We’re sorry to hear that you experienced some delays during the account opening process, but we’re pleased that our team was able to resolve this for you and honour the original rate. We appreciate you taking the time to share your experience.
Very efficient online experience
Very easy and quick to set up account and instant notifications when making deposits.
5 juin 2026
Réponse de Recognise Bank
Hi Julie, thank you for taking the time to provide your experience. We’re pleased to hear that you found the account setup quick and straightforward, and that you valued the instant deposit notifications. We appreciate your feedback.
Great bank
Great bank, easy to set accounts up on line, very good interest rates on fixed terms, very happy to invest and trust my money is safe
1 juin 2026
Réponse de Recognise Bank
Hi Stephen, thank you for providing us with such positive feedback. We’re delighted to hear that you found our service easy to use and felt confident in both our rates and security. We appreciate you taking the time to share your experience.
Réponse de Recognise Bank
Hi Clive, thank you for your review. We’re pleased to hear that you experienced efficient service and appreciate you taking the time to share your feedback.
Very easy to open and fund account
Very easy to open and fund account. Best interest rates at the time. The account can be managed through their website which for me works far better thane a phone app.
12 juin 2026
Réponse de Recognise Bank
Hi Paul, thank you for sharing your experience. We’re pleased to hear that you found both the account opening and funding process easy, and that our rates met your expectations. It’s great to know that our service works for you. We appreciate you taking the time to leave your review.
Friendly and helpful call centre
10 juin 2026
Réponse de Recognise Bank
Hi Michael, thank you for sharing your experience. We’re glad to hear that you found our team friendly and helpful, and appreciate you taking the time to provide your feedback.
Faultless - Would Recommend
Really simple and easy to set up account and add funds. Great 2 year fixed rate (best available at time of opening) & FSCS protected, so total peace of mind - happy customer here :)
5 juin 2026
Réponse de Recognise Bank
Hi Ros, thank you for taking the time to leave your review. We’re delighted to hear that you found the account easy to set up, with a smooth funding process, and that you were pleased with our fixed rate and FSCS protection. We appreciate you sharing your experience.
Easy account to open
Easy account to open. Best fixed term interest rates on the market.
Excellent
14 juin 2026
Réponse de Recognise Bank
Hi John, thank you for your review. We’re pleased to know that opening your account was simple and that our fixed term rates met your expectations. Thank you for sharing your feedback.
Excellent customer support
Excellent customer service on the phone. The staff I spoke with were friendly and very helpful and all issues were dealt with very efficiently.
8 juin 2026
Réponse de Recognise Bank
Hi William, thank you for your review. We’re delighted to hear that you received friendly and helpful support from our team and that your queries were handled efficiently. We appreciate you taking the time to share your experience.
Réponse de Recognise Bank
Hi Philip, thank you for sharing your experience. We’re glad to hear you were pleased with our interest rate and appreciate you taking the time to recommend us!
Easy to set up online and a good rate…
Easy to set up online and a good rate of interest compared to high street banks
19 juin 2026
Réponse de Recognise Bank
Hi Paul, thank you for your review. We are glad to hear that you found the online setup simple and our rates competitive. We appreciate you taking the time to share your experience.
Réponse de Recognise Bank
Hi Rob, thank you for giving us your updated review. We appreciate you taking the time to provide your feedback.
Easy to use the app
1 juin 2026
Réponse de Recognise Bank
Hi Susan, thank you for your review. We’re glad to hear that you found the app easy to use and appreciate you taking the time to share your experience.
Application process was straightforward
13 avril 2026
Réponse de Recognise Bank
Hi Mohammed, thank you for your review. We’re glad to hear the application process felt simple and easy to complete. We appreciate you taking the time to share your experience.
Very good and efficient service.
5 juin 2026
Réponse de Recognise Bank
Hi Sandria, thank you for taking the time to provide your review. We’re glad to hear you’ve had a very good and efficient service and that your experience was so positive.
Very helpful and friendly staff on the…
Very helpful and friendly staff on the telephones.
5 juin 2026
Réponse de Recognise Bank
Hi, thank you for sharing your experience.
We’re really pleased to hear you found our team helpful and friendly on the phone - it means a lot to us!
Very helpful with any questions
Very helpful with any questions. You receive an email within five minutes of any deposits made. I would definitely recommend.
1 juin 2026
Réponse de Recognise Bank
Hi Michael, we’re pleased to hear you found everything helpful and that the deposit notifications are quick. We really appreciate your recommendation!
Réponse de Recognise Bank
Hi Chris, thank you for sharing your experience. We’re delighted to hear that everything was set up quickly and that you were kept well informed throughout the process.
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