I ordered some refurbished AirPods from this company and they worked for a day before one of them became faulty. To their credit they called for a follow up (which seemed a little strange tbh) to see... Voir plus
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Bought a phone. Flagged a charging port issue. No contact for over a week bar generic ai response. Do not touch with a barge pole.
I typed in to google refurbished AirPods and refurbishedmobilephone.com came up. Straight away the price attracted me as I didn’t want to spend a lot. I placed my order, nice and simple. A few day... Voir plus
quick and easy to pay for no complications product turned up exactly as described delivery was quick (2-3 days) only improvement they could make was that there was little to no communication in d... Voir plus
L'entreprise a répondu
3,1
Moyen
102 avis
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A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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airpods in bad condition and the…
airpods in bad condition and the buttons dont work neither do the automatic ear detectors
16 avril 2025
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
We apologize for the inconvenience this may have caused.
Please contact us via email and we will assist you to the best of your satisfaction.
Kind Regards
Dave
Customer Care
Apple airpods
The earbuds I ordered turned up really quickly and packaged expertly, if it wasn’t me that bought the item I would not have known they were previously used, they came expertly packaged and sealed like they were new. I’m very happy with what I bought and would definitely use this company again.
Thank you for my item
1 avril 2025
Avis spontané
Good quick delivery and good quality
Good quick delivery and good quality
3 octobre 2024
Avis spontané
Scam
Received obvious fakes and only one airpod worked I have contacted I want a full refund. I am so disappointed.
27 mars 2025
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Finn
Customer Care
Totally genuine “airpods”
AirPods arrived late. Clearly not a genuine pair of AirPods. To top of this experience, the left “AirPod” connected but no audio. Avoid this website.
27 mars 2025
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Finn
Customer Care
Very impressed
Very impressed. Great price for airpod pros refurbished. Came in original box and sealed in perfect condition.
27 février 2025
Avis spontané
Réponse de Refurbishedmobilephone
Dear Chris,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Finn
Customer Relations
Réponse de Refurbishedmobilephone
Dear Libby,
Thank you so much for your review
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Réponse de Refurbishedmobilephone
Dear Danielle,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
I received fake airpods
I received fake airpods after claiming they were real, I have tried to contact them and have had nothing back - i’m expecting at the very least a full refund.
17 janvier 2025
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Finn
Customer Care
Ordered air pods
Ordered air pods. Arrived quickly and good after sales service.
16 janvier 2025
Avis spontané
Réponse de Refurbishedmobilephone
Dear Adrian,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Fast delivery
Fast delivery, easy website to use, easy checkout. The headphones work perfectly
8 janvier 2025
Avis spontané
Réponse de Refurbishedmobilephone
Dear Ethan,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
“Disappointed with AirPods – Poor Battery Life, Connectivity Issues, and Unreliable Performance”
Subject: Request for Warranty Claim and Refund for Defective AirPods
I am extremely disappointed with my recent AirPods purchase. The right AirPod refuses to charge and even loses battery while supposedly charging. Additionally, the battery performance of these AirPods is unacceptable. I tested them and found that the AirPods lose about 40% of their battery within the first hour of use, and the charging case is completely drained after recharging the AirPods just twice.
Furthermore, the buttons are overly sensitive, causing calls to disconnect if I try to wear the AirPods during a call. I have also noticed connectivity issues—both AirPods frequently lose connection with each other, making them unreliable for use.
I have sent multiple emails this morning and attached screenshots illustrating the issues, but I have yet to receive any response. This lack of communication is highly frustrating and unacceptable.
I have tried to call them but no one picking up phone and returning calls if I left voice mail.
I have owned Apple AirPods before and never experienced such problems. I deeply regret purchasing this product from your website.
3 janvier 2025
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
We apologize for the inconvenience this may have caused.
Please contact us via email and we will assist you to the best of your satisfaction.
Kind Regards
Dave
Customer Care
Réponse de Refurbishedmobilephone
Dear Benjamin,
Thank you so much for your review
We hope to see you again with us.
Kind Regards,
Finn
Customer Relations
Orderd airpods nxt day delivery and it…
Orderd airpods nxt day delivery and it came two days after. The airpods don’t even have motion recognition so i can’t even do any airpod settings and to add the cherry on top the airpod case aint even real.
3 janvier 2025
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
We apologize for the inconvenience this may have caused.
Please contact us via email and we will assist you to the best of your satisfaction.
Kind Regards
Dave
Customer Care
very good quality and fast guarantee
very good quality and fast guarantee
25 décembre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Dear Rosie,
Thank you so much for your review
We hope to see you again with us.
Kind Regards,
Finn
Customer Relations
Apple airpods
Quick , easy arrived in record time . Excellent condition . A1
28 décembre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Dear karen,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent service and great product
Excellent service and great product, paid for express delivery and did not disappoint,very fast... great company to deal with
22 décembre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Dear Samantha,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Finn
Customer Relations
Apple AirPods - Great price!
Bought Apple AirPods (3rd Generation) With Wireless MagSafe Charging Case, great product and price! Bought for my son, he's very happy with them.
14 décembre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Product came as all new in a box…
Product came as all new in a box wrapped complete with lead snd case, great service arrived quicker than suggested
20 décembre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
Thank you so much for your review
We hope to see you again with us.
Kind Regards,
Finn
Customer Relations
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