I ordered some refurbished AirPods from this company and they worked for a day before one of them became faulty. To their credit they called for a follow up (which seemed a little strange tbh) to see... Voir plus
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Bought a phone. Flagged a charging port issue. No contact for over a week bar generic ai response. Do not touch with a barge pole.
I typed in to google refurbished AirPods and refurbishedmobilephone.com came up. Straight away the price attracted me as I didn’t want to spend a lot. I placed my order, nice and simple. A few day... Voir plus
quick and easy to pay for no complications product turned up exactly as described delivery was quick (2-3 days) only improvement they could make was that there was little to no communication in d... Voir plus
L'entreprise a répondu
3,1
Moyen
102 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Refurbishedmobilephone
Dear Sophie,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Wonderful service and fast delivery
Wonderful service and fast delivery
11 décembre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Dear james,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Product is Great
quick and easy to pay for no complications
product turned up exactly as described
delivery was quick (2-3 days)
only improvement they could make was that there was little to no communication in delivery times/tracking ect as i checked out as a guest
24 décembre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Dear George,
Thank you so much for your review
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Very good quality airpods for the price
11 décembre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Dear Josh,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Experience was good
Experience was good, nice cheap prices and easy to use website
1 décembre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Dear Luke,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
SCAM WEBSITE!!!
SCAM WEBSITE!!!! Ordered Ipods and charger cable. Charger cable was sent out with tracker number but company have used this tracker number to claim pods arrived.
#Says it all when their reply to my review does not even match the complaint!
13 décembre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Dave
Customer Care
DO NOT BUY - SCAM WEBSITE
I ordered a pair of refurbished AirPods. The item received was a clear fake - Chinese packaging and cheap box. I have the original box from Apple to compare it to and it was worlds apart.
I asked the company for a refund and return address and they sent me an address in London to return to. I sent the item back 1st class recorded by Royal Mail, however they have claimed the item was never returned.
Please do not buy anything from this company, they package up cheap fakes and try to claim they are real.
A complete waste of time and money.
30 novembre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Dave
Customer Care
Réponse de Refurbishedmobilephone
Dear Carol,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Earbuds look great
Earbuds look great, for my Grandson’s Christmas present so haven’t used them yet but very happy so far.
5 décembre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Dear Lesley,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent customer service
29 novembre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Dear Nauman,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Réponse de Refurbishedmobilephone
Hi,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Réponse de Refurbishedmobilephone
Dear Jame,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Finn
Customer Relations
I was very impressed with the speed of…
I was very impressed with the speed of delivery and the fair price for the item although it would have been nice to be informed that not every part of the item was original but still happy overall
1 novembre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Dear ROSS,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
John
Customer Relations
Réponse de Refurbishedmobilephone
Dear Adam,
Thank you so much for your review
We hope to see you again with us.
Kind Regards,
John
Customer Relations
Réponse de Refurbishedmobilephone
Hi,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Finn
Customer Relations
Exactly what I was looking for-…
Exactly what I was looking for- excellent price and fast delivery thank you will be back again soon
23 octobre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Dear Larraine,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
John
Customer Relations
lol it says on the website it has…
lol it says on the website it has 20,000 reviews on trust pilot but they only have 3 very much a scam
28 octobre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
Please be informed that our collective reviews are 20k plus, we are in the e-commerce business for more than 10 year now.
Kinds Regard.
FAKE
FAKE. AVOID THIS COMPANY.
charging £60 for “refurbed” Apple AirPods. When they send nothing but Chinese crap.
2 octobre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
John
Customer Care
Great products will always be my first…
Great products will always be my first choice because my first experience was really great
15 septembre 2024
Avis spontané
Réponse de Refurbishedmobilephone
Hi,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
John
Customer Relations
Réponse de Refurbishedmobilephone
Dear lukas,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Finn
Customer Relations
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