Reliable Hardware Avis 

226
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

They have an amazing variety of anything you'd want for equipment and gear. I opted to build my own rack for some audio gear in my home office/studio space. RH matched or beat prices of competitors.... Voir plus

Noté 5 sur 5 étoiles

So I needed a custom speaker grill for a project I was doing. A quick Google search landed me at Reliable Hardware's website. Unsure of a couple of details I called them and spoke to a very knowledgea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased an amp speaker with an option for closed- or open-back. I like the sound of the open back better, but I didn't like the gaping hole. Your website made it easy to order a metal mesh grill... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I messed up a length I ordered in some tongue and groove and they fixed that right away! Also I was missing a few ball ends and instantly shipped them out! Love the costumer service and the prices! De... Voir plus

À propos de l'entreprise

  1. Fabricant

Écrit par l'entreprise

Reliable Hardware Company is a leading U.S. supplier of road case, flight case, and audio-visual hardware. Founded in 1992, we specialize in high-quality latches, handles, corners, casters, aluminum extrusions, speaker grille hardware, and 19-inch rack components for custom builders, AV professionals, and OEMs. Based in California, we proudly serve customers across North America and beyond with fast shipping, deep inventory, and personalized customer support. Our products are trusted by case builders, touring professionals, integrators, and equipment manufacturers who demand durable, road-tested hardware. From recessed butterfly latches and twist locks to strap handles and steel corners, every part we carry is built to perform under pressure. We also offer a full range of black hardware, custom speaker grille solutions, and drawer slide systems to help bring even the most complex designs to life. Reliable Hardware is built on one simple principle: deliver the right parts, fast — with no excuses. Whether you're building for a stadium tour, a corporate install, or a DIY project, we’re your go-to source for professional-grade hardware that won’t let you down. Reliable Hardware — Trusted by Builders. Proven on the Road.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

226 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

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4,8

Tous les avis

(226)

128 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
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Réponse de Reliable Hardware

Thanks Winston!

We get orders in everyday. And we do our best to ensure orders are processed quickly. Especially if we see that customers ask for expedited.

-Frank

Noté 5 sur 5 étoiles

Solid rack rails

Solid rack rails

Shipping was fast, they were well packed and wrapped.

15 août 2025
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Réponse de Reliable Hardware

Thanks Anim!

Glad everything was to your liking. :) We hope your project turned out great!

-Frank

Noté 5 sur 5 étoiles

Great customer service!

Great customer service!

I am on the east coast, they are on the west - a 3 hour time difference.

I ordered a few small items one evening, but the next morning I realized I need a couple of other items.

I called and left a voice mail asking if my 2 orders could be combined to save shipping costs, then I set a reminder to call back when they opened.

When I called back - 5 minutes after they opened - I spoke to a friendly gentleman, who pulled up my order and added my other items to it. He said he would go to the warehouse and make sure they boxed it all together. This probably saved me at least $15.00 in shipping. He didn't have to do it - as I didn't order everything at the same time, but he did.

No sooner did I hang up the phone from that conversation, I received a call based on the voicemail I'd left. I'd say this is prompt customer service as they were returning a call shortly after getting to work.

I will only use Reliable Hardware for my future needs.

18 août 2025
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Réponse de Reliable Hardware

Hi Mark!
Thank you so much for this stellar review. It was a pleasure speaking with you and being able to assist you with adding items to your order. We're a team of real people in a California warehouse and we always do our best to do what's best for the customer. Especially just going that little extra mile. :) We're happy to have you as a customer.

Reliable service, Reliable Hardware!

-Frank

Noté 5 sur 5 étoiles

Great company

Great company. super reliable. Great customer service.

8 août 2025
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Réponse de Reliable Hardware

Thanks Scott!
We love to hear when our customers appreciate the effort we put in to our customer service. No robots here! Give us a call with any questions and a real person here in Chatsworth, CA will pick up and do their best to get your project off on the right foot.

-Frank

Noté 5 sur 5 étoiles

Reliable rack hardware

Great product, great shipping, great customer service.

5 août 2025
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Réponse de Reliable Hardware

Thanks Ariyan!

Happy to hear your entire experience was great :) We look forward to helping out with any upcoming projects!

-Frank

Noté 5 sur 5 étoiles

Great place to shop

Accuracy of the website and order as received.
Shipping to Canada was a breeze.
Received my order in good time.

30 juillet 2025
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Réponse de Reliable Hardware

Thank you northern neighbor!

Glad your shopping experience experience was enjoyable and your items arrived in good time. We ship all over the world, so we know how important it is to ensure documentation and procedures are accurate in order to avoid delays with customs. :)

-Frank

Noté 5 sur 5 étoiles

These folks are great!

These folks are great! “Reliable” is the perfect name for their company! Will order again for sure!

30 juillet 2025
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Réponse de Reliable Hardware

Thanks Tommy!
So glad you enjoyed our service and products!
We look forward to working with you again :)

-Frank

Noté 5 sur 5 étoiles

Excellent as always !

22 juillet 2025
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Réponse de Reliable Hardware

Thanks Dan!
Glad your project went without a hitch! Happy to be a part of it :)

-Frank

Noté 5 sur 5 étoiles

Perfectly cut and blended for a great…

Perfectly cut and blended for a great fit

28 juillet 2025
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Réponse de Reliable Hardware

Thanks Linda!
So glad to hear your speaker grill was exactly what you expected. We cut these grills with nothing but a sheet metal sheer and a guy who knows his stuff! Measure twice, cut once! It's about as "hand made" as you can get. :)

-Frank

Noté 5 sur 5 étoiles

Excellent Experience

22 juillet 2025
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Réponse de Reliable Hardware

Thanks Austin!
So Glad you had an excellent experience with us. We can't wait to see your completed project!
We always appreciate being a small part of our customers big projects :)

-Frank

Noté 3 sur 5 étoiles

Good service and selection, disappointing product

Great service and great packaging, but garbage products. The handle was good, but the cabinet corners were awful, with nickel plate flaking off before I even installed them. I'd gladly pay a premium for a good product, but I would never buy cabinet corners here again.

9 juillet 2025
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Réponse de Reliable Hardware

Hello Geoffrey!
Thank you for your review. I will be reaching out to gather more information on the problem with the cabinet corners. It's not typical to hear the plating flaking off.

-Frank

Noté 5 sur 5 étoiles

Quick

Quick, easy ordering and web site. everything arrived as described. Thanx

9 juillet 2025
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Réponse de Reliable Hardware

You're very welcome!
Happy to hear everything went exactly as you expected.

-Frank

Noté 5 sur 5 étoiles

Quality Materials

Quality materials as usual at a fair price.

17 juin 2025
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Réponse de Reliable Hardware

Thanks Scot!
We're glad to hear you're satisfied with everything. We look forward to helping on your next project!

-Frank

Noté 5 sur 5 étoiles

Good prices

Good prices, affordable and fast shipping.

1 juillet 2025
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Réponse de Reliable Hardware

Thanks William!

We always enjoy hearing that our customers appreciate our price points, especially since they also don't have to sacrifice quality. Our goal is to ensure everyone has access to reliable, quality hardware at a price that makes sense.

-Frank

Noté 5 sur 5 étoiles

Received the package very well boxed!

Received the package very well boxed!
Got what was advertised!
Thank you. Doug
Will be perfect to cover speakers in package tray

26 juin 2025
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Réponse de Reliable Hardware

Thanks Doug!

So glad you're enjoying custom grill. And its nice to know our packaging style is appreciated! Can't wait to help you in the future with your next project.

-Frank

Noté 5 sur 5 étoiles

Great customer service

Great customer service! Thank you for spending the time and energy making sure that I was getting exactly what I needed.

23 juin 2025
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Réponse de Reliable Hardware

Thanks Brian!
And it was our pleasure! It's always nice when we get to play a small part in peoples projects. We appreciate the opportunity to help everyone make sure they get the right gear, at the right price :)

-Frank

Noté 5 sur 5 étoiles

Very good quality

Very good quality, had questions and was even able to speak with someone on the phone!

20 juin 2025
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Réponse de Reliable Hardware

Thanks Cliff!
So glad you enjoyed your purchase and had a good experience calling us. We're always here to provide our best insights and answer any questions so that every customer can purchase with confidence.

We look forward to helping on your next project!

-Frank

Noté 5 sur 5 étoiles

Great experience

Easy to work with, great communications, quick order processing, order accurate and complete. Package was heavily damaged in route, but packing protected all contents, excellent.

17 juin 2025
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Réponse de Reliable Hardware

Thanks for your review!
We're glad our packaging techniques were able to stand up to the task. We do our best to pack our products neatly, tightly, and with enough protection to get it there safe.

Hope your project went well!

-Frank

Noté 5 sur 5 étoiles

Great Products, Fast Delivery

Fast delivery, easy to order on website, really good product. I ordered caster wheels. Good quality and exactly what I ordered, no issues. I will be ordering from Reliable Hardware often because the company is, well, reliable.

9 juin 2025
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Réponse de Reliable Hardware

Thanks Jacki!

So glad we could exceed your expectations. And yes, that is exactly why we are "Reliable Hardware". We do our best to make sure our customers can rely on having a great shopping experience, fast shipping, and receiving quality products.

We look forward to helping with your next build!
-Frank

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