I've just completed a buildings insurance inquiry and I have to say what an absolute ray of sunshine to deal with these people. In an otherwise grey, glass half empty and computer saying NO industry t... Voir plus
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I've just completed a buildings insurance inquiry and I have to say what an absolute ray of sunshine to deal with these people. In an otherwise grey, glass half empty and computer saying NO industry t... Voir plus
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I've been using Rentguard for over a decade. they are always helpful. Their reminders always arrive in plenty of time. On the phone, their agents are always helpful & positive, and know their products... Voir plus
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Great customer service by Daniel who spent a lot of time dealing with my quite complicated insurance needs. Nothing was too much trouble & he was always available by email or phone at times convenient... Voir plus
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Kendall Bowskill deserves a platinum medal the size of a frying pan. She has been very patient with the multi product bought for a number of properties. She has been a real gem, please let here know h... Voir plus
Rentguard is a London-based company engaged in bespoke solutions to insurance brokers and letting agents for the residential and commercial property markets. We are renowned within the industry for excellent customer service and our ability to form and develop mutually beneficial partnerships. We pride ourselves on our proactive approach; continually reviewing our offering to provide some of the best products in the market today.
Jacob's Well Ln, WF1 3NT, Wakefield , Royaume-Uni
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Cameron was very helpful and helped me sort my insurance quickly despite missing my deadline.
Great service from Katie at Rentguard Insurance, she was very knowledgeable and dealt with my renewal professionally.
Helpful group of people that quickly dealt with my needs.
Dreadful communication and total lack of Customer Service. Been waiting since Sept/Oct for a simple policy to be sent to me - Landlord Insurance. Chased and chased, can't speak to anyone on the phone and emails are often left unanswered for ages.
Really poor from a supposedly big name in the Insurance market - avoid if possible.
Katie was very knowledgable about the process of obtaining rent protection insurance and very helpful in facilitating our conversation. I felt well informed and able to put everything in motion that was required.
I dealt with Ellen Weir, she was knowledgeable & competent. She took time to make sure all the information I gave was necessary for the cover I required as a landlord. The initial quote was higher than I expected, so Ellen reviewed other companies & a favourable quote was purchased. Ellen was polite & courteous throughout.
Tom Wilson was extremely helpful with my query today. He even pointed out something important that l wasn't even aware of. Quality service!!! Well Done Tom 👏
Ellen Weir was super helpful, approachable, informative, and I really felt that she listened, and understood what I needed. Here communication was excellent, and I knew exactly what was going on.She has a friendly, approachable manner, and made something as mundane as buying insurance a lot more enjoyable. I wish all people I speak to on the phone were half as nice.
While it took me sometime to get through to the correct person, Cameron who i was speaking to manage to resolve the request i called for. Although she needed some help from colleague from another department, she called when promised and resolved my request.
The person who I spoke to was helpful, friendly and polite and followed up immediately from our telephone call.
Cameron from Rentguard Tele sales was polite and efficient, just what is required when there is lots to do , the only thing was the 20 minutes waiting on the telephone to get through, all worth while thanks to Cameron. I recommend Rentguard, competitive prices and they always do a 12 month reminder to renew so you have no worries.

Réponse de Rentguard Insurance
Good prices, good cover, give everything you want. Friendly and helpful customer service operatives,

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Tom was very pro active and helpful,
Thanks for your help

Réponse de Rentguard Insurance
easy and efficient. Cameron was vey polite and helpfull

Réponse de Rentguard Insurance
Very friendly and to the point. Thorough and informative.

Réponse de Rentguard Insurance
Always straightforward to get through and speak with UK based call centre staff. Always polite and helpful. Managed to lower the renewal quote for my insurance a little. Something is better than nothing.
Cameron did his best to help.

Réponse de Rentguard Insurance
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