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Lisez les avis des autres

Noté 5 sur 5 étoiles

Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Voir plus

Noté 5 sur 5 étoiles

Brilliant service by Matthew. Very knowledgeable and answered all of my questions and gave me advice on how to prevent the fault from reoccurring. Matthew worked tidily and efficiently and even made a... Voir plus

Noté 5 sur 5 étoiles

Repairguys were extremely helpful and efficient in repairing our television. They kept us informed on the Repair progress and when returning to me yesterday I can only commend Scott, he rang to let... Voir plus

Noté 5 sur 5 étoiles

Excellent service. From 1st contact to finished repair. The guys kept me informed and were even able to re schedule at short notice. I would definitely recommend them. Scott was amazing, polite and... Voir plus

À propos de l'entreprise

  1. Service de réparation d'appareils électroménagers

Écrit par l'entreprise

We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

377 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(377)

347 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Overall great experience

Matthew arrived within the allocated time and provided an update before he arrived. Freezer is completed broken so he couldn’t fix it but he was friendly and very helpful.

5 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for the review

Noté 5 sur 5 étoiles

Job done

Matthew came today and managed to repair our Rangemaster. He was able to successfully work out the problem that had been causing the issues over several months. He was very polite and efficient and was very knowledgeable. We have our cooker working again.😀👍

5 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for the review, we're glad to hear Matthew resolved the issue!

Noté 5 sur 5 étoiles

Very satisfied customer

Matthew the engineer was very knowledgeable about the problems with our dishwasher. He solved the problem and gave advice as to how to avoid a repeat.

5 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for the review, glad we could help.

Noté 5 sur 5 étoiles

So our 3 month old samsung fridge…

So our 3 month old samsung fridge freezer stopped working, we were visited by Matthew from the repair guy.
When I say this guy knew his stuff I ain't joking, he was so knowledgeable about the product and to top it off he was a great guy. Freezer back up and running like new.

1 mai 2026
Avis spontané
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Réponse de Repairguys

Thank you for the praise!

Noté 5 sur 5 étoiles

First class service from Matthew at The…

First class service from Matthew at The Repair Guys again. Repaired our dishwasher. Highly knowledgeable, friendly, on time, tidy and did a brilliant job. Highly recommend and Matthew is a credit to the company.

15 avril 2026
Avis spontané
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Réponse de Repairguys

Thank you for your review, I'll let Matthew know!

Noté 5 sur 5 étoiles

Great service

Great service. Job done. No particular urgency our end. Thankful for the good communication.

1 mai 2026
Avis spontané
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Réponse de Repairguys

Thanks for the review

Noté 5 sur 5 étoiles

Scott collected my microwave for…

Scott collected my microwave for repair. Was kept informed of progress and it was returned repaired with text messages and calls informing me exactly when arriving. Very good service.

30 avril 2026
Avis spontané
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Réponse de Repairguys

Thank you for your review, that's great to hear.

Noté 5 sur 5 étoiles

I have been really impressed with the service

I have been really impressed with the service. Very quick call-out time. Scott, who did the repair, was very efficient and fixed everything. This is the second time I've now used them, and on both occasions Scott has been brilliant with our televisions. Thank you so much.

29 avril 2026
Avis spontané
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Réponse de Repairguys

Thank you for your review, Scott will really appreciate this. Please don't hesitate to reach out if you ever need us again.

Noté 5 sur 5 étoiles

Matthew was brilliant


Matthew was brilliant and provided a top-tier service. He was very quick, friendly, and diagnosed the issue with my tumble dryer immediately. He explained exactly what was wrong and ordered the parts straight away. Even though he warned me that parts might be tricky to source due to the specific brand, he assured me he’d do his best to get it sorted. I wouldn’t use anyone else for my appliances now—highly recommend

29 avril 2026
Avis spontané
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Réponse de Repairguys

Thank you for leaving such a thoughtful review, I'll make sure to give Matthew a pat on the back.

Noté 5 sur 5 étoiles

Matthew from Repair Guys is brilliant

Matthew from Repair Guys is brilliant. He came out within the allocated time slot and also let me know he was on his way, which was very helpful. He was very knowledgeable and very helpful in giving his advice. Very quick to work out the issue with my fridge. 100% recommend

28 avril 2026
Avis spontané
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Réponse de Repairguys

Thank you for taking the time to leave a review, Matthew will be very pleased to hear this. Glad we could help!

Noté 5 sur 5 étoiles

Matthew was friendly and professional

Matthew was friendly and professional, did a quick repair to stop the incessant beeping while we wait for a new door to be delivered. Very grateful to him. Thank you

28 avril 2026
Avis spontané
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Réponse de Repairguys

Thank you very much for your lovely review, I'll let Matthew know :)

Noté 5 sur 5 étoiles

What a top class experience with the…

What a top class experience with the Repair guys , Rich and Mike.
They replaced the tv screen in such a short period. There manner attitude confidence was totally brilliant. Thankyou very much. A excellent job.

Also to the Office manager Cheryl. From the start she was outstanding. Her communication was excellent very helpful and supportive. A brilliant company.

Many Thanks. I am very happy with this experience 😀

27 avril 2026
Avis spontané
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Réponse de Repairguys

Thank you for your review, I'm very pleased to hear such comments about our staff, and I'll pass these on to them. We're always here if you ever need us again.

Noté 5 sur 5 étoiles

Good service and lightning quick…

Good service and lightning quick install and troubleshooting from Scott.

Repair guys are easy to communicate with and overall experience has been very positive.

27 avril 2026
Avis spontané
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Réponse de Repairguys

Thank you for your review, that's really nice to hear! I'll pass the praise on to Scott.

Noté 5 sur 5 étoiles

Faulty tumble dryer

Faulty tumble dryer, they rang and organised a repair for as soon as possible! Which is as really good! Matthew came round and repaired the tumble dryer. Good chat, friendly. Can’t complain just what was expected.

27 avril 2026
Avis spontané
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Réponse de Repairguys

Thanks for the review

Noté 5 sur 5 étoiles

After reporting the faulty TV to John…

After reporting the faulty TV to John Lewis under their guarantee they arranged for the Repairguys to inspect the TV. Scott turned up and indicated what he thought the fault was and would take it back to be repaired. This repair was done and Scott returned the TV

7 avril 2026
Avis spontané
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Réponse de Repairguys

Thank you for the review

Noté 5 sur 5 étoiles

Amazing service, highly recommend

Matthew was friendly, quick and efficient. He is very polite and patient and always happy to share his knowledge to widen the lifespan of your appliances and I can not recommend him enough!

24 avril 2026
Avis spontané
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Réponse de Repairguys

The guidance and advice is all part of the service and we are happy to have been able to help

Noté 5 sur 5 étoiles

The excellence of this company's…

The excellence of this company's customer service cannot be overstated! Every interaction I have had with them has been extremely helpful and friendly. On my first call Darren was great trying to help sort out the warrantee so that I wouldn't be saddled with the repair cost. Then either Richard or Nicholas (I am so sorry I can't remember your name) went above and beyond at the very end of the day on a Friday to sort stuff out for me. He didn't try to rush me off the phone so that he could go home, and was instead patient and helpful until the situation was sorted. Both the lovely Pete and the equally lovely Hayden, the engineers who came to look at the freezer, were fantastic. Knowledgeable, honest and helpful. I really cannot recommend these guys enough. After initially trying to speak to someone at Samsung, which left me frustrated, fuming, and none the wiser, it was a breath of fresh air to speak to the chaps at the Repair Guys. Can't thank you all enough.

20 avril 2026
Avis spontané
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Réponse de Repairguys

Thank you for this awesome review. It means a great deal to hear this type of feedback about the team involved in your repair.

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