Retirement Line Avis 

Friendly staff very helpful easy to talk to nothing to much trouble

Smooth and easy to understand process, I dealt with Matthew Summers and Ben Payne, both were professional and did a good job for me

Staying in touch.. responding quickly and providing believable answers to my many questions

I was very pleased with the help that I got from Retirement Line, in particular John Quinn and John Currall. They explained the process of taking out a pension annuity in a way I could follow and gave clear answers to my questions. They were not in any way pushy. The matter was dealt with very professionally and efficiently.

I would highly recommend Retirement Line as they made the whole process really quite painless. They had endless patience explaining everything (more than once 😬) but were very thorough whilst being both friendly and professional.

From my initial conversation with Tony to the final straight with Jasmine I have received excellent communication and customer service. Would thoroughly recommend retirement line

From initial contact with William Niedzwiecki, who explained all of my options very carefully to enable me to make my decision on the final product, through to the completion process with Louise Szombara who guided me through the administrative requirements, I have been extremely satisfied with the service provided by Retirement Line. I was regularly updated on progress throughout the whole process.

I was in the initial stages of thinking about having an annuity or leaving it in draw-down, as i was 58 and retiring, however i was also thinking of ways to maybe bridge the gap until i was 67. I went on to the usual comparison sites for a fixed term annuity and placed in my details, i was quite amazed regarding the figures that were coming back to me, it was definitely something that needed exploring further. This is when i came across Retirement Line. Initially i spoke to William Niedzwiecki, he confidently explained everything to me, however i still had lots of questions which he answered comprehensively, nothing was ever pushed on to me, i said i would take the details away and digest them at my leisure. A couple of days later i rang William and told him i would like to proceed, that's when the control freak that i am let things go and handed the reigns over to William, he then arranged everything for me. Once William had completed what was required from his role, he seamlessly handed the middle & final elements over to Louise Szombara, it must be said that Louise kept me in the picture all the way through the remaining steps faultlessly. It must be also be said that i didn't have to ring Retirement line once to find out where things were up to, which gave me the confidence to know that everything was happening as it should. I was told the process would take up to 10 weeks, but this was all completed in 7 weeks. I would like to thank Retirement line for a Job well done. With special thanks to William & Louise for making this a extremely painless process. Keep up the great work.

Very efficient. Initially dealt with Tony Jarman, and had a seamless change to Louise Szombara, couldnt fault either
Excellent service

Very professional service, louise and George, were all big help, and very friendly, top class, thanks again, dave

The staff Louise Szombara and George Gilbert where very helpful and explained everything over the phone or by email making it an easy process

John Currall answered all my questions which allowed me to make an informed decision of which company was best for my cicumstances. Also thanks to Beate Chinta also from the Retirement Line for regularly updating me on the progress of my application

Paul Guy was very knowledgeable, explained things simply and took a lot of the stress out of the process for me. Sarah Harrison kept me updated every two weeks as promised. It does seem to take quite a but longer than you might expect to complete, but that is not caused by Retirement Line. Overall, i would recommend Retirement Line for understanding, communication and reasonable fees when compared to many other pension advisers.

Many thanks for sorting my annuity, initially George talked me through everything, then Scott took over and was very helpful and got back to me straight away when I had any questions.
Had to wait a little longer than I expected, but that worked in my favour as my pension fund had gone up!
Overall a very good experience and I would recommend Retirement Line if you are considering an annuity.

Andrew Rist and Josie Thoams where very helpful

Choosing and arranging your pension can be complicated and stressful. A very big thank you to Denise Hyland and Andrew Rist for providing me with a comprehensive list of relevant quotes to choose from and and providing me with invaluable help and assistance in achieving my objectives regarding my pension.

George Gilbert was very prompt in getting quotations, and the whole process went very smoothly, ably assisted by Beate Chinta who kept us informed.

Smooth service from retirement line. Alisons initial call and follow up documents made a complex process easy for me. Alison gave me a valuable information pack to consider as well as phone conversations to discuss options and validate any questions i may have.

Once my decision was made Mollie did all the background work accessing my pension provider and ensuring the annuity was set up. Mollie kept me updated throughout this process.

Cant thank you both enough for your help and support in making this process smooth and painless. I have been telling my friends about your service.

Honest reliable service to customers, and if i haven’t made up my mind they will call me again and again at my time enough though they are busy.

Tom Handley has been superb throughout ..my main contact and very helpful in meeting my needs and options..excellent ...Had less dealings with Ben ( Pane) and Sarah ( Harrison) but both have been very helpful, efficiaent and easy to deal with..Overall Retirement Line seem to be a very good company to deal with and make sure , in my case the client is well looked after ...Top marks