After a bit of a slow start, Roxy stepped in and made the process seamless for an Explora trip this fall. Cabin selection, dining and excursion options were explained and the pricing was grea... Voir plus
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Lisez les avis des autres
We cannot thank Karen enough for what she has done for us. She always goes that extra mile to satisfy our needs for our perfect cruise. We have alway used Karen in the past and will continue to d... Voir plus
We have just booked a Mediterranean cruise with Louise Barlow at Panache Cruises. She has been so helpful and professional. She worked very hard to ensure that we and our four friends booked the right... Voir plus
This will be my first foray into cruising so I needed my “hand held” to be able to understand and navigate (pardon the pun) the process and Rob Ledsham was perfect in this regard. Nothing was too much... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Coordonnées de contact
Strawberry Fields, PR7 1PS, Chorley, Royaume-Uni
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Service
Really efficient. Contacts you when they say they are. Happy to sort out queries. Thank you.
Excellent service
The service I received was excellent. The young lady who advised was very pleasant and helpful, and explained everything clearly.
First Cruise
This will be my first foray into cruising so I needed my “hand held” to be able to understand and navigate (pardon the pun) the process and Rob Ledsham was perfect in this regard. Nothing was too much trouble or insignificant for him. I really enjoyed his detailed explanations and our conversations - some of them not cruise related. A very personable and extremely efficient young man. I am most happy that he is my Cruise Ambassador and shan’t hesitate to ask him any questions that may pop up before I go in September (in fact he positively encouraged it). Excellent service. Thank you Rob & Panache.
Explora
After a bit of a slow start, Roxy stepped in and made the process seamless for an Explora trip this fall.
Cabin selection, dining and excursion options were explained and the pricing was great.
She was thoughtful in explanations and questions we had and gave concise and detailed information and made us feel at easy as this was out first time booking via the internet.
Would recommend to anyone looking for the quality of service you expect but sometimes don't find these days.
100% 5 starts.
Excellent customer service
We have just booked a Mediterranean cruise with Louise Barlow at Panache Cruises. She has been so helpful and professional. She worked very hard to ensure that we and our four friends booked the right cruise, the right cabin and she gave us all the details we needed. We were more than satisfied with the level of service we received from her. I would definitely recommend her and Panache cruises to anyone who is thinking of booking a cruise or holiday. Many thanks to Louise
Jo Hawkins was friendly
Jo Hawkins was friendly, helpful and very efficient. It was a pleasure dealing with him.
Great deal
Great deal ! Catherine is the best - helpful friendly professional
Extremely efficient and polite and gave…
Extremely efficient and polite and gave an excellent service and price
Nikki was great!
Nikki was very helpful in completing my booking. She answered all my questions in a friendly and professional manner. Her quote was very thorough and provided descriptions of the ports and layout of the ship.
My very helpful cruise connoisseur
My very helpful cruise connoisseur, Jill Hurst, who came highly recommended by a friend, was brilliant from the first point of contact and guided me through the many options and booking process. Thank you so much.
Excellent !
Excellent !
Lisa took time to talk us through the process, answered all our questions and was very patient when we changed our minds several times.
Very impressive service !
Smooth experience with Panache!
Prompt reply for my initial enquiry, and information that I requested was provided.
Great price with added “Founders” benefits. Lisa was helpful, not “pushy” and was genuinely interested in finding us the holiday we were looking for. A pleasure to deal with!
Friendly, knowledgeable and helpful
I called for more information on a cruise I'd seen advertised. Joanne was really helpful and knowledgeable and went out of her way to help secure the best possible deal.
Jill, a consumate professional
Jill was friendly, very knowledgable and did exactly what she said she would do and came back to me first thing the next day after my enquiry - as promised.
Great last minute deal for a 14 day Regent cruise.
I booked the cruise immediatley after a slick and professional service.
Helen from Panache was excellent
Helen from Panache was excellent. Very friendly and efficient. She sorted out a trip to Egypt including a cruise down the Nile and was able to accommodate our dates and extra requirements without any problems. Really looking forward to the trip and confident we are in good hands.
Joe and his Panache Cruises colleagues…
Joe and his Panache Cruises colleagues worked seamlessly to ensure our recent Azamara Cruise out of Panama City was a success. They left no stone unturned in the lead up to our holiday. Happy to continue using their services.
Nicole was our Cruise Consultant
Nicole was our Cruise Consultant. We found her very patient and empathetic to our specific requests. Very much a pleasure to deal with. Thank you Nicole!
CONSISTENTLY EXCELLENT SERVICE FROM CATHERINE DIVAN
We never have to worry when we book our cruises with Catherine Divan. She’s meticulous in everything she does and if we ever have a query, Catherine responds immediately. She’s a pleasure to deal with and I’d highly recommend her if you’re looking for an excellent cruise agent.
A great company to book with.
Nicola was very helpful in finding us the holiday we were looking for.
Nothing was too much trouble.
She is very knowledgeable and professional.
Second cruise booked via panache
Second cruise booked via panache, always had a super booking experience working with Amanda, helping us with information for visa requirements, and this time with Jill, getting us a great deal on a European river cruise. Thanks very much
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