ROL has put together a very attractive stay and cruise package including the Italian Lakes and an Oceania cruise. Added benefits are business class flights and premium drinks package. Morgan from the... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Phoned to make a booking on Monday 19 Oct spoke with your sales person Georgia, she was very onfusing and did not understand told her we were ending the call, phone on tuesday 20 Oct spoke with... Voir plus
L'entreprise a répondu
Booking a cruise is so simple. Freindly and helpful staff. The agent Logan was very proffesional and quick. Managed to book the cruise we wanted although cabins were becoming limited. A great deal was... Voir plus
L'entreprise a répondu
good helpful service. Not sure we get the very best price each time without trawling the internet and sometimes the paperwork is wrong, but overall good team to deal with.
L'entreprise a répondu
À propos de l'entreprise
À propos de ROL Cruise
Écrit par l'entreprise
ROL CRUISE, THE UK'S NO1 INDEPENDENT CRUISE SPECIALIST
At ROL Cruise, we're passionate about delivering exceptional cruise experiences that go above and beyond, creating unforgettable memories for our customers. With over 30 years of expertise in the travel industry, we specialise in crafting tailor-made cruise holidays that cater to the unique preferences and desires of each individual client.
As one of the UK's No1. Independent Cruise Specialist, we take pride in offering a wide range of cruise packages from renowned cruise lines, ensuring our customers have access to a diverse selection of destinations, itineraries, and ships.
Whether you're dreaming of exploring the stunning fjords of Norway, soaking up the sun on the idyllic beaches of the Caribbean, or embarking on an adventure to Antarctica, we have the perfect cruise holiday for you.
At ROL Cruise, our mission is to ensure our customers experience the difference and embark on extraordinary cruise adventures that surpass their expectations. Whether you're a seasoned cruiser or planning your first voyage, we're here to turn your cruise holiday dreams into reality.
Join Cruise Miles
Écrit par l'entreprise
- Save money on your next cruise booking with Cruise Miles
- Join our loyalty programme, Cruise Miles and save money on your future cruise bookings, only with ROL Cruise!
Coordonnées de contact
Lexden House, London Road, Lexden, CO34DB, Colchester, Royaume-Uni
- 0808 304 1800
- customerservice@rolcruise.co.uk
- rolcruise.co.uk
4,9
Excellent
9 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de ROL Cruise
Thank you for your kind feedback. We're delighted to hear that your call was answered quickly and that our knowledgeable team member was able to assist you. We appreciate your comments and look forward to helping you again in the future.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Excellent service plus a good discount.
Excellent service. Booked cruise and got a good discount on cruise line's price.
The door to door taxi service quote was however hugely expensive and a local taxi quoted under half for same return journey.
9 septembre 2026
Réponse de ROL Cruise
Thank you for your review. We're delighted to hear you received excellent service and were pleased with the value of your cruise booking. We also appreciate your feedback regarding the taxi quote and will take your comments on board.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
We've used this company many times and…
We've used this company many times and the always provide top class service and advice and help us choose the right cruise for us.
10 septembre 2026
Réponse de ROL Cruise
Thank you for your continued loyalty and kind feedback. We're delighted to hear that our team consistently provides top-class service, advice and support in helping you choose the right cruise. We truly appreciate your trust and look forward to assisting with your future travel plans.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
cheerful and helpful agent
cheerful and helpful agent made the experience very easy and pleasant
9 septembre 2026
Réponse de ROL Cruise
Thank you for your kind feedback. We're delighted to hear our cheerful and helpful agent made your booking experience easy and enjoyable. We appreciate your lovely comments and look forward to assisting you again.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
The ROL rep was very knowledgeable and…
The ROL rep was very knowledgeable and helpful in booking our cruise.
9 septembre 2026
Réponse de ROL Cruise
Thank you for your kind review. We're delighted to hear the agent was knowledgeable and helpful when booking your cruise. We appreciate your feedback and hope you have a wonderful holiday.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Réponse de ROL Cruise
Thank you for your kind review. We're delighted to hear that you found our booking process simple and straightforward, and that our team was helpful, polite, and informative throughout. We truly appreciate your feedback and look forward to helping you plan another wonderful holiday in the future.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Réponse de ROL Cruise
Thank you for your wonderful feedback. We're delighted to hear that you received brilliant service and that we're your preferred choice when booking a cruise. Your continued trust and support mean a great deal to us, and we look forward to helping you plan many more unforgettable holidays.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Réponse de ROL Cruise
Thank you for your lovely feedback. We're delighted to hear that you found the booking process easy and that our team was able to provide helpful guidance and advice.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Very helpful advisor with useful…
Very helpful advisor with useful insights to help me make my choice.
8 septembre 2026
Réponse de ROL Cruise
Thank you for your wonderful feedback. We're delighted to hear that your advisor was able to provide helpful insights and guidance to support your decision-making. Our team is passionate about helping customers find the perfect holiday, and it's great to know you had such a positive experience.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Very helpful!
6 septembre 2026
Réponse de ROL Cruise
Thank you for your kind review. We're delighted to hear that you found our team helpful. We truly appreciate your feedback and look forward to assisting you again in the future.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Baltic cruise
I can highly recommend the company. The travel advisor was very helpful, knowledgeable, friendly, efficient. She made sure the cabin for me was suitable and exactly what I was looking for .
8 septembre 2026
Réponse de ROL Cruise
Thank you for your kind recommendation. We are delighted to hear your travel advisor was helpful, knowledgeable and efficient, and that she found the perfect cabin for your needs.
We appreciate your feedback and hope you have a wonderful holiday.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
the booking process was great
the booking process was great, never been on a cruise before I was a bit apprehensive. I spoke to a great guy 'Jake' how talked me through the process and completely put my mind at rest. great booking experance.
29 août 2026
Réponse de ROL Cruise
Thank you for your kind review. We’re so pleased to hear that Jake was able to assist you with your booking and help put your mind at ease, especially for your first cruise. It’s wonderful to know you had such a great booking experience.
If we can be of any further assistance, please do get in touch.
Kind regards,
The ROL Cruise Team
Adores cruise
Ease of booking and good customer service knowledge by the staff of the cruise we wanted.
6 septembre 2026
Réponse de ROL Cruise
Thank you for your kind review. We’re delighted to hear that you found the booking process easy and that our team were able to provide knowledgeable and helpful customer service when arranging your cruise.
If we can be of any further assistance, please do get in touch.
Kind regards,
The ROL Cruise Team
Very helpful and patient
Very helpful and patient, answered lots of questions.Booking made easy.
6 septembre 2026
Réponse de ROL Cruise
Thank you for your wonderful review. We are delighted to hear that you found our team helpful and patient, and that all of your questions were answered thoroughly.
We truly appreciate your feedback and look forward to helping you with your future travel plans.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Booking made easy by a helpful &…
Booking made easy by a helpful & knowledgeable member of staff .
7 septembre 2026
Réponse de ROL Cruise
Thank you for your lovely review. We are delighted to hear that your booking was made easy and that our team member was both helpful and knowledgeable throughout the process.
We hope you have a wonderful holiday, and we look forward to assisting you again in the future.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Best service
Quick phone back. Very polite and efficient operative. Answered all questions and gave good advice.
6 septembre 2026
Réponse de ROL Cruise
Thank you for your kind review. We're delighted to hear you received a quick response and found our team member polite, efficient and helpful.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Nothing further to add.
6 septembre 2026
Réponse de ROL Cruise
Thank you for your 5-star review. We're delighted to hear you had such a positive experience and appreciate you taking the time to share your feedback.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
I normally book via Jake
I normally book via Jake, and it feels like a personal experience. He offers good advice, appearing to have a good knowledge of each ship we've booked. He is reliable, ammeniable, and makes the booking a pleassnt experience.
Of course the competitive prices are also of high importance. The cruise miles and hampers are also most appreciated, thank-you.
Regards,
Linda White
4 septembre 2026
Réponse de ROL Cruise
Thank you for your wonderful feedback. We're delighted to hear that Jake's knowledge, advice and friendly service continue to make booking with us such an enjoyable and personal experience. It's also great to know you value our competitive prices, Cruise Miles and hampers.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Réponse de ROL Cruise
thank you for your 5-star review!
We're delighted to hear that you received good service and found a great price with ROL Cruise. Providing excellent value alongside friendly, knowledgeable service is at the heart of what we do, so it's wonderful to know we met your expectations.
We really appreciate you taking the time to share your feedback and look forward to helping you plan your next holiday.
Kind regards,
The ROL Cruise Team
A great company with much knowledge
This is a great company to deal with. I have been a customer since 2010 and would not use any other company for my cruise bookings
3 juin 2026
Réponse de ROL Cruise
Thank you for your wonderful 5-star review and for your loyalty over the years.
We're delighted to hear that you've trusted ROL Cruise with your holiday plans since 2010. Knowing that you wouldn't use any other company for your cruise bookings is truly rewarding and a testament to the hard work and expertise of our team.
We greatly appreciate your continued support and look forward to helping you create many more memorable cruise experiences in the years ahead.
Kind regards,
The ROL Cruise Team
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