ROL has put together a very attractive stay and cruise package including the Italian Lakes and an Oceania cruise. Added benefits are business class flights and premium drinks package. Morgan from the... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Phoned to make a booking on Monday 19 Oct spoke with your sales person Georgia, she was very onfusing and did not understand told her we were ending the call, phone on tuesday 20 Oct spoke with... Voir plus
L'entreprise a répondu
Booking a cruise is so simple. Freindly and helpful staff. The agent Logan was very proffesional and quick. Managed to book the cruise we wanted although cabins were becoming limited. A great deal was... Voir plus
L'entreprise a répondu
good helpful service. Not sure we get the very best price each time without trawling the internet and sometimes the paperwork is wrong, but overall good team to deal with.
L'entreprise a répondu
À propos de l'entreprise
À propos de ROL Cruise
Écrit par l'entreprise
ROL CRUISE, THE UK'S NO1 INDEPENDENT CRUISE SPECIALIST
At ROL Cruise, we're passionate about delivering exceptional cruise experiences that go above and beyond, creating unforgettable memories for our customers. With over 30 years of expertise in the travel industry, we specialise in crafting tailor-made cruise holidays that cater to the unique preferences and desires of each individual client.
As one of the UK's No1. Independent Cruise Specialist, we take pride in offering a wide range of cruise packages from renowned cruise lines, ensuring our customers have access to a diverse selection of destinations, itineraries, and ships.
Whether you're dreaming of exploring the stunning fjords of Norway, soaking up the sun on the idyllic beaches of the Caribbean, or embarking on an adventure to Antarctica, we have the perfect cruise holiday for you.
At ROL Cruise, our mission is to ensure our customers experience the difference and embark on extraordinary cruise adventures that surpass their expectations. Whether you're a seasoned cruiser or planning your first voyage, we're here to turn your cruise holiday dreams into reality.
Join Cruise Miles
Écrit par l'entreprise
- Save money on your next cruise booking with Cruise Miles
- Join our loyalty programme, Cruise Miles and save money on your future cruise bookings, only with ROL Cruise!
Coordonnées de contact
Lexden House, London Road, Lexden, CO34DB, Colchester, Royaume-Uni
- 0808 304 1800
- customerservice@rolcruise.co.uk
- rolcruise.co.uk
4,9
Excellent
9 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We dealt with Jo who was excellent
We dealt with Jo who was excellent, very professional.
25 août 2026
Réponse de ROL Cruise
Thank you for your kind review. We're delighted to hear Jo provided such professional service and made your booking experience an excellent one.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
A very pleasant and efficient booking…
A very pleasant and efficient booking experience with Jasmine for our South America cruise.She was extremely knowledgeable and handled my queries with great patience and responded promptly with detailed information. Always a 5star experience with ROL !
26 août 2026
Avis spontané
Réponse de ROL Cruise
Thank you for your wonderful review. We're delighted to hear Jasmine provided such knowledgeable, patient, and efficient service while helping you book your South America cruise. We truly appreciate your kind words and are thrilled that you continue to enjoy a 5-star experience with ROL.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Shane Ivell was most helpful with our…
Shane Ivell was most helpful with our booking for Celebrity Beyond for 2028, and because of how well he conducted his business, we made another booking with him for Oceania Vista for 2028. Thanks again Shane for your excellent service and help !!.
25 août 2026
Réponse de ROL Cruise
Thank you for your wonderful review. We're delighted to hear that Shane provided such excellent service and support with both of your 2028 cruise bookings. We will be sure to pass on your kind comments to him.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
The Consultant was very knowledgeable &…
The Consultant was very knowledgeable & 'phoned us back promtly as arranged.
24 août 2026
Réponse de ROL Cruise
Thank you for your kind review. We're delighted to hear you found our team helpful and efficient. We hope you are looking forward to your holiday.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Being able to speak to a very helpful…
Being able to speak to a very helpful and efficient member of staff
24 août 2026
Réponse de ROL Cruise
Thank you for your kind review. We are delighted to hear that our team provided helpful and efficient service. We appreciate your feedback and look forward to assisting you again.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Réponse de ROL Cruise
Thank you for taking the time to leave such a lovely review. It is fantastic to know that our expert advice and high level of service have met your expectations time and time again. We truly appreciate your loyalty and are grateful for your continued support.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Efficient and courteous service.
23 août 2026
Réponse de ROL Cruise
Thank you for your review. We're pleased to hear you found our service efficient and courteous. We appreciate your feedback and look forward to assisting you again in the future.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Réponse de ROL Cruise
Thank you for your review. We're delighted to hear our team was efficient, listened to your requirements, and provided helpful information. We appreciate your feedback.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Great service
Great service. Luke was very knowledgeable and proactive-would recommend this firm to others
24 août 2026
Réponse de ROL Cruise
Thank you for your wonderful review. We're delighted to hear that Luke provided such great service and that you found him knowledgeable and proactive throughout your booking journey. We will be sure to pass on your kind comments to him.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Réponse de ROL Cruise
Thank you for your review. We're so pleased to hear you found the booking process easy. We hope you are looking forward to your holiday.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Réponse de ROL Cruise
We're pleased to hear you got through quickly and that our team made the booking process easy for you. Thank you for taking the time to share your feedback. We hope you have a fantastic holiday and look forward to helping you again in the future.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Very helpful and efficient
21 août 2026
Réponse de ROL Cruise
We're delighted to hear that you found our service helpful and efficient. Thank you for taking the time to share your feedback. We really appreciate your kind words and look forward to assisting you again in the future.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
The booking process was very efficient
The booking process was quick, easy and very efficient.
12 août 2026
Réponse de ROL Cruise
We're so pleased to hear that you found the booking process quick, easy and efficient. Thank you for taking the time to share your feedback. We hope you have a wonderful holiday and look forward to assisting you again in the future.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Julia was extremely helpful and knowledgeable
Julia was extremely knowledgeable, and helped us to choose the right cabin.
The process of booking was explained very well, and carried out simply.
Thank you.
22 août 2026
Réponse de ROL Cruise
Thank you for your lovely review. We're delighted to hear that Julia's knowledge and expertise helped you choose the right cabin. It's also wonderful to know that the booking process was clearly explained and made simple from start to finish.
We hope you have a wonderful holiday.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Saw the perfect cruise for us…
Saw the perfect cruise for us advertised, and the booking experience was so easy, so all set to go
15 août 2026
Réponse de ROL Cruise
Thank you for your feedback. It's great to hear that you found the ideal cruise and that booking was quick and easy. We appreciate you choosing ROL Cruise and hope you enjoy your holiday.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Réponse de ROL Cruise
Thank you for your review. We're delighted to hear that you received very good customer service and that your experience with us was a positive one. We hope you have a wonderful cruise.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
The lady who took my telephone booking…
The lady who took my telephone booking was very helpful and a smooth booking made. This was my first experience with ROL and I couldn’t fault it
16 août 2026
Réponse de ROL Cruise
Thank you for your lovely review. We're delighted to hear that your first experience with ROL Cruise was such a positive one. It's wonderful to know that our team provided helpful service and made the booking process smooth and straightforward. We look forward to helping you plan many more cruises in the future.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Emma was very helpful and got things…
Emma was very helpful and got things done in a trice! Very polite.
21 août 2026
Réponse de ROL Cruise
Thank you for your lovely review. We're delighted to hear that Emma was so helpful and efficient, and that she provided such polite service throughout. We'll be sure to pass on your kind comments and hope you have a wonderful cruise.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Cruise Booking
The agent (Matthew) was so helpful, nothing seemed to much trouble, answered all our questions, the overall booking process was seamless, highly recommended.
20 août 2026
Réponse de ROL Cruise
Thank you for your wonderful review. We're delighted to hear that Matthew was so helpful and took the time to answer all your questions. It's great to know that nothing was too much trouble and that the booking process was seamless from start to finish.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
Matthew went above and beyond in his…
Matthew went above and beyond in his assistance and understanding of our decision making
Whole staff service and booking process was therefore straightforward and very informative
20 août 2026
Réponse de ROL Cruise
Thank you for your lovely review. We're delighted to hear that Matthew went above and beyond to support you throughout your decision-making process. It's also wonderful to know that our team made the booking experience straightforward, informative and enjoyable.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
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