Ronseal Avis 

Ronseals newest generation of pump fence sprayers is so poor. I have had one for years but lost it in a move. It required thorough cleaning and good maintenance but if you did that it worked well for a long time. Bought a new one from B&Q and it is terrible. The spray nozzle just doesn't spray well even after extremely thorough cleaning. They have clearly cut the quality of the materials to cheaper their costs but still charge a lot more for a sprayer than is reasonable. Do not buy their sprayers.

For almost £40 I would have expected the Ronseal pressure sprayer to have lasted more than 3 years. On contacting you to see if you would consider a goodwill replacement I was brushed off with patronising empathy and a refusal. I shall be making every effort to avoid buying any of your products in the future

I bought this "paint" to use on an arbour. When I opened the tin, i was suprised I had bought not paint but what seemed like coloured water. I did consider returning it but decided it must be ok because it was Ronseal. How wrong i was, 5 coats and many hours later the original wood still showed through and when i wiped some bird's droppings off, the "paint" came off.
How this company is getting away with selling water to the public as paint i dont know. This is the worse paint I've ever used. I obviously won't be using Ronseal again, complete waste of my time and money. I tried to call Ronseal customer service but couldnt get through. They don't care.
Take this as a warning and please don't buy this product or youll be sure to regret it.

Ronseal one coat forest green,not sure how this company is getting away with selling water to the public as paint,the worse paint I've ever used,one coat ? More like 3 still looks patchy,will be surprised if it doesn't need doing again next year obviously won't be using ronseal EVER again,total waste of time and money. UPDATE same reply you send to everyone else shows how much you care about you're customer's,don't bother ill just never buy any of your products again.

They claim 10 years on wood stain, but should be 2 years only, poor poor poor quality product.

I used the Ronseal outdoor furniture oil. It completely ruined a new hardwood garden bench. Ronseals answer was that I rub it down and recoil as the original may be past it's user life. That was it,, do not use this company, a crap product with zero customer concern.

I bought a tin of Ronseal wood paint Racing green in a gloss finish, It is the worst paint I have ever used. After 4 coats there are still streaks where it has not covered the previous colour and brush marks, I followed all the instructions, very unhappy with the result, avoid this paint at all costs.

Excellent aftersales

I bought some Ronseal precision brushes from B and Q.
They were packaged with a plastic hanger but other makes in the shop had cardboard packaging and hangers but the brushes looked inferior quality.
I was horrified when I got home and unpacked them to find the plastic packaging isn't even recyclable.
I can't believe that in 2026 a company like Ronseal couldn't give a damn about the environment and was using non recyclable plastic when I would have expected cardboard packaging for at least the last 10 years on this product.
I also condemn shops like B and Q for selling these items, if B and Q refused to stock items packaged in non recyclable plastic or cardboard, irresponsible companies like Ronseal would have to change.

In answer to the Ronseal reply...
At least 10 years too late. My company went over to cardboard packaging etc in 2010 because of concerns over global warming and plastic waste.
We had the packaging designed, printed and supplied within 2 months.

Putting instruction on how to open the tin on the label. Explain also that it is extremely difficult to open, and more so if you are a woman with not a lot of strength.

Got Ronseal garage floor paint for my garage,followed the instructions to the letter.Cleaned and sealed the floor with Bostik concrete sealer.I then applied 3coats of the paint(which is very easy to apply),allow the appropriate time between each coat. Then I left it for 5 days before driving my cars onto it,it chips very easily,if you drop your car Keys it chips ,if you have a stone stuck in your shoes,it chips ,and the same with stones stuck in your car tyres.Its just not up the job.DO NOT USE THIS PAINT ITS USELESS. I’m now left with trying to clean it all off and using another paint that will work.Ideally you need a 2 pack paint.I I would give it no Stars if I could.

Alex was very helpful

Excellent customer service when we had a problem.

I bought a Ronseal Fence Sprayer two years ago.
It was very easy to use. Towards the end of the first use, the end nozzle seemed to clog and stopped spraying, sending the fence covering out in two diagonal jets.

Despite a thorough cleaning this continued. I didn’t use the sprayer last season but tried again a matter of weeks ago. Unfortunately, there was no change in the nozzle, it still dispensed the liquid in two diagonal jets.

I contacted customer services in the hope that the matter could be rectified without me having to purchase a new sprayer.

There was absolutely no problem. A new nozzle is on its way free of charge.

I purchased the Ronseal interior varnish and when I opened it I nearly fell through the floor. Instead of a warm yellow polyurethane liquid there was a white one with the familiar smell of PVA glue. Since when did a weak wood glue and surface stabilizer become a "Diamond Hard" interior varnish? 750ml for £18 at Toolstation is daylight robbery and has to be the most misleading description of the contents of a tin ever. "Does what it says on the tin" it does not. I'm disgusted with Ronseal and with Toolstation for stocking this item. I tried to return it but was outside of their 30 days limit period.FOLLOW UP. After giving Ronseal all of the information and pictures that they requested they said that it's not PVA in the tin so I requested a chemical content list for the interior varnish and I'm still waiting.

Well I had a problem with a Ronseal decking cleaner that did not do the job .I was not pleased as I had spent over two hours trying to clean my decking .I had used Ronseal to cover the decking two years ago and that was fine but the cleaner did not workat all .I got hold of Ronseal and they gave me a refund for the cleaner also telling me it was old stock .Brought it from B&Q so will be having a word with them as well .Happy to get my money back for the product but not happy for the two hours work ,all for nothing.

I asked about availability of a product that I have used in the past, and received a thorough and detailed explanation about the recent rebranding.
The response was quick and exactly what I needed to know.

A very prompt and comprehensive answer to my query by customer services

Quick response to my email. Problem sorted by Extremely efficient and friendly customer services.

I bought Fence Life Plus in Sage - stupidly hadn't looked at reviews about the colour....Totally not sage. Spent hours painting fence panels for the colour to be a turquoise blue colour. Why advertise a product in a specific colour if you can't supply it. I'm not the first to experience this so clearly testing was way off and just rebrand the tubs you have listed as sage - I'm going to have to buy a different brand and redo as they clash with my new garden furniture.

Disappointed due to money and time spent already....other than that it's actually quite nice paint to paint with.