Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I went on the site to purchase one thing, it charges me for Three things, I clearly stated it must be an order mistake and I only need one, the rep keeps saying how Abt a 10% discount on all the it... Voir plus

Noté 3 sur 5 étoiles

Ladies, maybe you should note that the site you're reviewing here, rose-toy-official.com, was shut down a year ago. If you need to comment on other rose toy websites, please go to their respective Tru... Voir plus

Noté 1 sur 5 étoiles

I’d give it 0 stars really… Absolutely my worst online shopping experience and I thought I went to the real deal website. You’re better off buying through Amazon. They didn’t send me my tracking nu... Voir plus

Noté 1 sur 5 étoiles

DO NOT USE did not arrive. Lies about delivery. Unless you can scale a six foot gate they didn't deliver it where they said. They only give tracking on PayPal and no other contact. Because of this yoi... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

77 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I went on the site to purchase one…

I went on the site to purchase one thing, it charges me for Three things, I clearly stated it must be an order mistake and I only need one, the rep keeps saying how Abt a 10% discount on all the items because if they return it it will be 15% added to my order, I keep telling her no please just send the one thing only but she insists on me buying all the items instead, on top of that I don't think I'm going to even get anything at all to start with!!! BANK DISPUTE OTW!!!

***UPDATE***
AT first I gave 2 stars but now I'm changing it to 5 stars, the company did right by me after all, they refunded a portion of my money and sent the one item that I actually ordered! I'm happy now!

6 février 2025
Avis spontané
Noté 5 sur 5 étoiles

At first I thought it was scam but…

At first I thought it was scam but today I got my order.i waited 6 days on The order by reading The reviews I contacted The customer service by e-mail I got quick response and they gave me The right tracking code. After entering the code I saw where my package was and went to pick it up at a DHL servicepoint.

Thanks alot for not scaming me

25 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Scammers !

Scammers !! Be aware
I placed an order in this website and after reading all the reviews I locked my card and changed it. I also opened a case through paypal. They emailed me to ask me why I opened a case and if I want to cancel my order. I confirmed that I want to cancel it and they sent me another email asking me to close the case and then they will refund me!! Do noooooot close the case otherwise u won’t be able to reopen it. Let the paypal team handle it and also called the bank to investigate about it

22 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

This is a scam

This is a scam.
Like all the other reviews on here, I never received the item. I emailed them twice with no response.
I then disputed the charge once I saw all the bad reviews on here.

20 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE did not arrive

DO NOT USE did not arrive. Lies about delivery. Unless you can scale a six foot gate they didn't deliver it where they said. They only give tracking on PayPal and no other contact. Because of this yoi cant challenge it or get your money back. There is no information on the shipping company so cant challenge delivery. I have been totally ripped off. Don't expect Amy e mails or contact.

6 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

SCAMMMMMMM

S C A M 🤚 literally spent $50 on a rose and it NEVER ARRIVED. total scam and total waste of time and money. i should’ve just went on adamandeve.com bye

30 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

I took myself for being unscammable!!

I took myself for being unscammable!!! This horrible site took my money, provided no confirmation email and no product !!! It is now 6 days and I can’t even log in to their customer service email or my account with them because they do not exist!! 😡😡

28 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Clearly the worst

Clearly the worst! I have been emailing back and forth for over a week now! Paid 30$+ for a product and got something completely different. They are only offering 10% refund! Never I hope this place gets shut down for good!

1 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

This company is located in China

This company is located in China. If they send you a defective product they won't refund or replace the product. They also want you to return it at your own cost, including import fees. So you'll get nothing for your money.

2 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

I will never order from them again…

I will never order from them again I placed an order on 1/30/23 and still haven’t received my package yet I do not recommend it says my package will be here 3-7 business days it’s been longer I will never again

30 janvier 2023
Avis spontané
Noté 3 sur 5 étoiles

Your reviews mislead other customers

Ladies, maybe you should note that the site you're reviewing here, rose-toy-official.com, was shut down a year ago. If you need to comment on other rose toy websites, please go to their respective Trustpilot page to comment, thank you.

23 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

I haven't received the item yet

I can't really write a review, SINCE I HAVEN'T GOTTEN THE PRODUCT YET!!!!!!!!!!! And everytime I search it tells me I have the wrong order number, WRONG!! It is correct. Then they tell me I have the wrong email. HELL IT'S MY EMAIL, I know it's right!!!

9 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

IT IS A SCAM

IT IS A SCAM - DO NOT ORDER. I ordered an item on 21st July and when it didnt arrive I messaged them. They told me it wasnt in stock and did i want to wait or want a refund. I asked for the refund. I also made it clear I wasnt happy that they took my money for something that they didnt have in stock but had no intention of letting me know. The refund never arrived and every message I sent thereafter was ignored. I have had to report to my credit card who will unfortunately have to foot the bill. Absolutely disgusting behaviour considering the financial climate we currently live through.

17 août 2022
Avis spontané
Noté 1 sur 5 étoiles

Dodgy products

Received my items after 3 weeks however even after fully charging my rose toy the bullet part literally stopped working after 20 seconds. Not happy considering the price

1 août 2022
Avis spontané
Noté 1 sur 5 étoiles

Do not buy fron rosetoyofficial.com

Do not buy fron rosetoyofficial.com. I received wrong toy, will not send return shipping label, offered a whole $5 off next purchase knowing I will not be shopping there again. Will not reply to my emails now. I will be going through PayPal from my money back. Stay away!

4 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Legitimate site. I received what I paid for

I was worried because I read these reviews AFTER submitting my order. I even almost reached out to PayPal to dispute but decided to give them a chance. The next day, I received my tracking information and felt better. Anywho, long story short, I placed my order on 6/16/22 and received my purchase on 6/24/22. Idk if this was a scam in the past but it’s legitimate now. Or was for me

26 juin 2022
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus