Really pleased with the Ruby cup, after not being able to tolerate a moon cup previously. Love the silicone sterilisation pot too. Returned an item, which went missing, but Ruby assisted me with that... Voir plus
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The order was processed in good time and arrived in a reasonable time frame as well. I think the advised time frames were quite accurate and it was good to see different options. The website was easy... Voir plus
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Only mooncup that I could find available in black, which is much more sophisticated than pink or those transparent ones that get stained with use no matter how much you clean and use boiling water to... Voir plus
I’d never tried period pants before, but these ones are so good. I’m grateful enough to be able to continue my active lifestyle when on my period, however, I still found myself full of anxiety going t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Boutique de santé et beauté
- Magasin pour femmes enceintes
- Magasin de vêtements grandes tailles
- Boutique d'articles de toilette
- Magasin de sous-vêtements
- Magasin de vêtements pour femmes
À propos de Ruby Cup
Écrit par l'entreprise
Ruby Cup, a women-led and female-founded global menstrual care brand, was born out of a need for innovation in the menstrual care industry. Since 2011, we have been committed to providing sustainable and high-quality menstrual products to all, including menstrual cups and period pants, catering to diverse needs and body types, including plus size individuals. Our pants sizes range from xxs to 4xl!
Shop Pants
Shop Cups
Our Impact
Contact Us
High Quality
Our products are beginner-friendly and suitable for teenagers, ensuring ease of use and comfort for all users. Crafted from 100% soft, medical-grade silicone, our menstrual cups are not only high quality but also vegan-friendly. Additionally, our period pants are Standard OEKO-TEX 100 Certified , guaranteeing that they are free from harmful chemicals.Ethical
Giving back and making a change is at the heart of what we do. With every purchase of our menstrual cups, we donate another cup to individuals facing period poverty globally. So far, we've donated over 150,000 , helping to address the issue of menstrual hygiene management in underserved communities.Additionally, each pair of period panties purchased supports our newly-launched learning centre in Kisumu, Kenya, operated by the Golden Girls Foundation. Through education and empowerment, we strive to create lasting change and improve menstrual health for all.
Join us in our mission to make a difference.
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Period Care for Good
Écrit par l'entreprise
- Fighting period poverty since 2011
- Our mission is to enable all people to live their periods safely and with dignity, regardless of their income. We provide a sustainable menstrual health solution, we dismantle menstrual taboos and deliver sound education on reproductive health and menstrual care. Every purchase with us contributes to eradicating period poverty and menstrual shame all over the world, positively impacting millions of lives!
120-Days Money Back Guarantee
No Pressure!
Our menstrual cups are beginner-friendly! Use our 100% money-back guarantee to get used to your new cup. Want a different size? We’ll exchange it for you, or refund your money with pleasure.
Coordonnées de contact
Ruby Life Ltd., Academy House, 430 London Road, Camberley , GU15 3HL, Surrey, Royaume-Uni
- hello@rubycup.com
- rubycup.com
4,7
Excellent
216 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Very easy to use and effective product…
Very easy to use and effective product in my opinion. It is my second time buying with Ruby Cup and I tried a few other brands in the meantime but I prefer this one. Fast delivery. Slightly pricy but 100% worth the investment for me. Bought a microwaveable tub to clean my cup which is also a game changer.
25 septembre 2024
Réponse de Ruby Cup
Hi Sarah,
Thank you so much for your wonderful review! It's fantastic to hear that you’ve chosen us again after trying other brands. Great choice on our sterilizer—it really does make cleaning so easy!
Thanks again for your support.
Lots of love,
The Ruby Team xx
Product&material are great, size difficult
After being a fan of my first Ruby Cup for years before my pregnancy and birth and constantly advertising it, I decided to buy a new Ruby Cup again. The new sizes confused me and I tried very hard to choose the right one using the quiz and the measurements of my first Ruby Cup. Unfortunately I was unsuccessful and now I am annoyed about it every month and feel neither comfortable nor securely protected. I can't explain why the size is now unsuitable, as I also used my first Ruby Cup reliably after giving birth. The quality is great and the product would definitely be worth the money if it was the right size, especially in terms of the social component behind it, but in my specific case I'm really disappointed and a bit at a loss as to what to do.
5 mai 2024
Avis spontané
Réponse de Ruby Cup
Hi Sandi,
Thank you for your feedback and for being a loyal Ruby Cup supporter over the years! We understand how frustrating it can be when the sizing doesn't feel right. Our sizes have remained the same, but we know that bodies can change over time, especially after pregnancy. We offer a 120-day satisfaction guarantee, which allows you to switch sizes for free if needed. We'd love to help you find the perfect fit and ensure you're comfortable and protected again. Please reach out to our customer support team at hello@rubycup.com, and we'll be more than happy to assist you further!
Lots of Love,
The Ruby Team xx
Still geat after 8 years
I use these cups since 8 years. Got the first new one one sice bigger after 8 years. The first one is still perfectly fine to use, just the colored changed a little
9 septembre 2024
Réponse de Ruby Cup
Thanks so much for sharing! We love hearing that your Ruby Cup has been with you for so many years—so awesome! A bit of color change is totally normal, but it’s great to know it’s still working perfectly. We're glad you got yourself a new one, and we're here if you need anything!
Lots of Love,
The Ruby Team xx
comfortable period underwear
These are realy comfortable period underwear it fits true to size and I havent had a leak when on unlike with pads or tampons
9 septembre 2024
Avis spontané
Réponse de Ruby Cup
Hi Kimberley,
Thank you so much for sharing your experience with us and for confirming that our period panties are much more reliable than pads or tampons!
We truly appreciate your feedback!
Lots of Love,
The Ruby Team xx
Solid product
Solid product, this is my second after wearing my first over its life cycle. Highly recommended.
12 août 2024
Réponse de Ruby Cup
Hi Grace,
Thank you for your lovely review! We’re so happy to hear that you’ve come back for another Ruby Cup after using your first one for so many years. It means so much to us that you love, trust, and recommend our cup!
Lots of Love,
The Ruby Team xx
Great company best product
Quick delivery, fast response when emailed and an amazing product. Will never use anything else again!!!!
19 août 2024
Réponse de Ruby Cup
Hi Krista,
Thank you for your amazing review!
Knowing that you'll never use anything else again truly makes our day!
Lots of Love,
The Ruby Team xx
Buy one and they pass one on :)
It's a good thing to have, especially as the company automatically send one to someone else who is in 'need.' the maybe 'downside' is that it is only usable? for 8 or 9 hours so you have to plan your day, though it's good to hear that it is vegan :) would be nice if you had a thing along the lines of "Had Children - size 2, Under 25 - size 1"
As I've not had kids but AM 37! I use size 1 solely for the fact that I have not had children.
There is a company called "organic" (or something like that) their cups are useable for 12 hours so I use that at bedtime and comes in a cardboard box. :)
31 juillet 2024
Réponse de Ruby Cup
Thank you so much for your thoughtful feedback! We're so glad to hear you appreciate our Buy One Give One initiative—it truly is at the heart of what we do. We also wanted to let you know that our cups are wearable for up to 12 hours, so hopefully that helps with your planning! Your suggestion about sizing is incredibly valuable, and we're always exploring ways to make our products more inclusive for everyone.
We’re proud to say that our current packaging is 100% compostable, and we're actively working on introducing cardboard packaging as part of our commitment to sustainability. We hope to see you again soon—maybe to try our pants next time!
Lots of Love,
The Ruby Team xx
This is my second Ruby cup
This is my second Ruby cup, they’re my favourite. Only four stars because the untracked postage was soooo slooow. Not 9-12 business days. I ordered it on the 8-8-24 and received it on the 3-9-24. So some 18 business days. I haven’t even used it yet because it arrived after my period finished.
9 août 2024
Réponse de Ruby Cup
Hi,
Thank you so much for your continued support and for choosing Ruby Cup again! We're so happy to hear that it’s your favourite. We sincerely apologise for the delay in shipping—untracked postage can sometimes take longer than expected, and we're actively working on improving this.
We hope the Ruby Cup serves you well for your next cycle, and if you have any further feedback or concerns, please don't hesitate to reach out. Thank you again for your patience and understanding!
Lots of Love,
The Ruby Team
xx
Great rigidity but stem grip needs improvement
The silicone is ridged enough to pop into place and doesn't leak. I do wish there was a better stem like a loop. My grip is weak and hard to pull out withthe suction. I have to pinch really hard with my nail to pull it out enough to pinch the cup and release the suction. Also the bag that it comes with is ok.
15 juillet 2024
Réponse de Ruby Cup
Hi Cindy,
Thank you for your kind words and feedback. We are always looking for new ways of improving our products and you definitely gave us food for thought.
We love that you're enjoying your cup, and we hope to see you again soon on our website - maybe browsing for panties.
Lots of love,
The Ruby Team
xx
I ordered from the US and one of my…
I ordered from the US and one of my packages was lost in the mail. I completely a form and within a day Ruby Cup had another package in the mail for me. EXCELLENT customer service! Their products are also top quality. This is the only menstrual cup I have been able to actually use.
19 juillet 2024
Réponse de Ruby Cup
Hi,
Thank you for your kind words. Delivery issues can sometimes be a real nightmare, so we're glad we were able to resolve it quickly!
We hope to see you again soon, perhaps to try out our pants!
Lots of Love,
The Ruby Team
xx
I love my new Ruby Cup
I love my new Ruby Cup!
I have used other cups in the past none compare to the Ruby Cup! The Ruby Cup is easy peasy to insert, doesn't leak and is easy to remove and clean. I am so excited to finally have a cup that I can rely on. I also love that I don't need to buy pads or tampons so it's much better for my body and the environment. Thank you!
11 juillet 2024
Réponse de Ruby Cup
Hi Heather,
Thank you so much for sharing your experience with our cups! It made our day - heck, our month! to hear that you're having a good experience while being good to your body, the environment, and other people.
We can't wait to see you again in our store, maybe to try the pants.
Lots of Love,
The Ruby Team
xx
Great products!
28 juin 2024
Réponse de Ruby Cup
Hi Daniela,
Thank you for your support and this gorgeous review! It means the world to us that you are enjoying your Ruby Days.
We hope to see you again soon!
Lots of Love,
The Ruby Team
xx
Cordialità e disponibilità
Ho ricevuto la mia coppetta ed il suo apposito sterilizzatore. Ci sono state delle lacune da parte del corriere, ma non posso che dare cinque stelle perché hanno cercato di risolvere subito l'impiccio scrivendomi via email ed hanno dimostrato in questo modo la loro cordialità, disponibilità e professionalità.
31 juillet 2024
Avis spontané
Réponse de Ruby Cup
Ciao Sara,
Grazie per la tua recensione. Siamo molto felici di sentire che ti trovi bene con la tua nuova coppetta Ruby e hai avuto una piacevole esperienza col nostro servizio clienti. Ci dispiace molto per gli intoppi durante la consegna e l'abbiamo riportato alla ditta di consegne.
Speriamo di rivederti presto sul sito, magari per provare le nostre nuove mutande assorbenti!
Lots of Love,
The Ruby Team
xx
these are super comfortable
these are super comfortable, but the lining comes unglued after a couple months even with being washed on cold and hung dry.
21 juin 2024
Réponse de Ruby Cup
Hi Joy,
Thank you for leaving us a review and getting in touch. We're sorry to hear about your pants. This is very unusual, and we have reached out to you to get a better understanding of what happened so we can report it to our producers and improve our products. In the meantime, we are working to find the best solution for you in terms of compensation for this mishap. We're confident we'll find a way for you to enjoy the true experience of Ruby Cup period pants.
Let's keep in touch, and thank you again for helping us improve our products.
Lots of love,
The Ruby Team
xx
Réponse de Ruby Cup
Hi Rebecca,
Thank you for your kind review!
We hope to see you again in our store.
Lots of Love,
The Ruby Team
xx
Réponse de Ruby Cup
Hi Alessa,
Thank you for your kind feedback! It means the world to us that you're having a good experience with your new period care.
We can't wait to see you again soon!
Lots of love,
The Ruby Team
xx
The Ruby Cup is the only cup worth buying!
The Ruby Cup I recently purchased was to replace my old one. Before buying this cup, I tried "Hello" and "Toms" cups & both were utterly inferior. They don't fit or open up properly. I'm so glad I bought another Ruby Cup because it goes in easily & naturally "pops" itself open if I didn't do that properly on insertion.
12 juin 2024
Réponse de Ruby Cup
Hi Rebecca,
Thank you for your kind words. It means a lot to us to hear that you're having a great experience with our cup!
We can't wait to serve you again in the future, maybe with a brand new pair of pants!
xoxo
The Ruby Team
Great!!!
The cup is such a life saver and helpful as it doesn’t produce plastic waste. The ruby clean makes it even more convenient because I can just put it in the microwave. Would 100% recommend.
10 juin 2024
Réponse de Ruby Cup
Hi Grace,
Thank you for your kind words. It means a lot to us that you are enjoying your cup! We can't wait for you to try our pants as well.
Lots of Love,
The Ruby Team
xx
Great cup, multiplied by 2
First of all, I love the cup, it was so easy to use! I’ve used another cup before, and it was a very good one, but I must say Ruby was better (for me, at least). It’s a bit stiffer than the one I had, which made it easier to insert and more secure in place. No leaks with this cup! The customer service was nice, they responded promptly and offered to send another cup when I contacted them, asking about my parcel. On the downside, it took a lot of time to receive it and they sent the wrong colour, but that’s not the end of the world. Also, it was quite pricier than the other cup I had, but if it helps another girl in the world get her own cup, I’m all for it. Kudos on a job well done!
5 juin 2024
Réponse de Ruby Cup
Hi,
Thank you for your kind words.
We can't wait to serve you again soon!
Lots of love,
The Ruby Team
xx
Best menstrual cups I have tried
Best menstrual cups I have tried. Easy to order, arrived in a timely manner.
3 juin 2024
Réponse de Ruby Cup
Hi Andrea,
Thank you for your lovely feedback. It make a world of difference to us and millions of people in the world that receive our donations.
Thank you for your support. We hope to serve you again soon.
xoxo,
The Ruby Team
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