Ruby Cup Avis 216

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really pleased with the Ruby cup, after not being able to tolerate a moon cup previously. Love the silicone sterilisation pot too. Returned an item, which went missing, but Ruby assisted me with that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The order was processed in good time and arrived in a reasonable time frame as well. I think the advised time frames were quite accurate and it was good to see different options. The website was easy... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Only mooncup that I could find available in black, which is much more sophisticated than pink or those transparent ones that get stained with use no matter how much you clean and use boiling water to... Voir plus

Noté 5 sur 5 étoiles

I’d never tried period pants before, but these ones are so good. I’m grateful enough to be able to continue my active lifestyle when on my period, however, I still found myself full of anxiety going t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de santé et beauté
  2. Magasin pour femmes enceintes
  3. Magasin de vêtements grandes tailles
  4. Boutique d'articles de toilette
  5. Magasin de sous-vêtements
  6. Magasin de vêtements pour femmes

À propos de Ruby Cup

Écrit par l'entreprise

rubycup.com

Ruby Cup, a women-led and female-founded global menstrual care brand, was born out of a need for innovation in the menstrual care industry. Since 2011, we have been committed to providing sustainable and high-quality menstrual products to all, including menstrual cups and period pants, catering to diverse needs and body types, including plus size individuals. Our pants sizes range from xxs to 4xl!

Shop Pants Shop Cups Our Impact Contact Us

High Quality

Our products are beginner-friendly and suitable for teenagers, ensuring ease of use and comfort for all users. Crafted from 100% soft, medical-grade silicone, our menstrual cups are not only high quality but also vegan-friendly. Additionally, our period pants are Standard OEKO-TEX 100 Certified , guaranteeing that they are free from harmful chemicals.

Ethical

Giving back and making a change is at the heart of what we do. With every purchase of our menstrual cups, we donate another cup to individuals facing period poverty globally. So far, we've donated over 150,000 , helping to address the issue of menstrual hygiene management in underserved communities.

Additionally, each pair of period panties purchased supports our newly-launched learning centre in Kisumu, Kenya, operated by the Golden Girls Foundation. Through education and empowerment, we strive to create lasting change and improve menstrual health for all.

Join us in our mission to make a difference.

Shop All

Period Care for Good

Écrit par l'entreprise

Fighting period poverty since 2011
Our mission is to enable all people to live their periods safely and with dignity, regardless of their income. We provide a sustainable menstrual health solution, we dismantle menstrual taboos and deliver sound education on reproductive health and menstrual care. Every purchase with us contributes to eradicating period poverty and menstrual shame all over the world, positively impacting millions of lives!

120-Days Money Back Guarantee

No Pressure!

No Pressure!
Our menstrual cups are beginner-friendly! Use our 100% money-back guarantee to get used to your new cup. Want a different size? We’ll exchange it for you, or refund your money with pleasure.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

216 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 1 sur 5 étoiles

My ruby cup never arrived

My ruby cup never arrived. The tracking information says it was returned to the retailer on 24/05. That was over a month ago and I've had no refund and no email to ask what the problem was or if I want it sent again. I suspect it's a problem with the chosen delivery company because this is the fourth item they have conveniently been unable to deliver to me. (I live in an apartment block with 12 doors to choose from if I'm not in, and I have twice been in when they said they tried. I do not believe they even come to my building. FYI never use Fast Way Couriers Ireland) But I'm very disappointed to have had no communication from Ruby since they received it back.

1 mai 2024
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Réponse de Ruby Cup

Hi Charlotte,

We're sorry to hear about that. Thank you for emailing us, as we haven't heard anything from the shipping company.

We are now sending you a new Ruby Cup, which should be with you shortly. Please keep us posted about this. Thank you for bringing this to our attention; we have informed the shipping company so it doesn't happen again.

We hope this shipping nightmare won't affect your Ruby Cup experience, and we are really looking forward to your product review.

Let's keep in touch!

Lots of love,
The Ruby Team

Noté 5 sur 5 étoiles

Love ruby cup I have been using them…

Love ruby cup I have been using them for over ten years now. It is my replacement but the old one still has no issues. I just figured I should replace it. I would never buy anything else.

30 mai 2024
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Réponse de Ruby Cup

Hi Theresa,

Thank you so much for your feedback. We are tearing up as we read it.

Lots of love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

Love it. Everything about Ruby Cup.

I'm a fan of Ruby Cup since 8 years and just wanted to get new ones for myself.
The delivery was very quick and everything went well. Please stay as you are and do what you love. You are doing a great job. <3

30 mai 2024
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Réponse de Ruby Cup

Hi Marie,

Thank you for your kind words. It means the world to us to read such heartwarming comments.

Keep shining bright!

Lots of love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

Great product!

Ordering a replacement, easy to order and speedy delivery.

20 mai 2024
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Réponse de Ruby Cup

Hi Jessica,

Thank you for your kind comment. It means the world to us that you like your Ruby Cup!

Lots of love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

Cool cup for sports activities

I really like this cup, i've been using it in the last 3 years and I just bought a new one.
It was hard to choose the correct size when I bought the first one (I ended up buying both sizes). What I like is the fact that the silicone is not too soft so it holds its shape well even when I go climbing on the 2nd day. And the support team is nice. Highly recommended purchase

1 mai 2024
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Réponse de Ruby Cup

Hi Ioana,

Thank you for your kind words! It means a lot to us that you had a good experience with us, and that you're enjoying your cup.

We hope to see you soon again!

Lots of love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

Easy to use with lots of educational resources!

I thought about switching to a menstrual cup a year ago and after reading a blog post from Ruby, I finally bought one. Ruby does a great job educating about period cups—including how to insert it and take it out. I was worried I would have trouble with it, but the guidance Ruby provided was very helpful. They even have videos for visual learners like me.
I've been using my Ruby cup for a few months now, and I love that I don't have to use (and buy, and restock) tampons anymore. I also love that Ruby donates a cup to other people who don't have access to period products!

2 mai 2024
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Réponse de Ruby Cup

Hi Nicole,

Thank you for your kind feedback and words. We totally understand that switching to menstrual cups is not as easy as it looks, and we are happy we were able to guide you through the process.

Thank you for being part of our journey and for the powerful impact you made on someone's life.

We hope to serve you again soon!

Lots of love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

Great product, great customer service

I ordered my Ruby cup after seeing it in a YouTube review. After a month the product has still not arrived, so I contacted the customer service. They were helpful. But I didn’t expect that they re-send the product for free and on second attempt it reached me. Really appreciate this! As for the product, it looked big even it was the smallest size. But it was so comfortable, I didn’t feel anything. And it really helped that I watched some videos before trying it out, so I had no leakage problems. I can only recommend it!

13 mars 2024
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Réponse de Ruby Cup

Hi Trang,

Thank you for your kind words! It means a lot to us that you had a good experience with us, and that you're enjoying your cup.

We'd love you to know that the person we donated your cup to is also enjoying their new leak-free period.

We hope to see you soon again!

Lots of love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

Received package

We did not receive the original package and they were fabulous, rapidly resolving the issue and now have the rubycup and looking forward to an environmentally sustainable option which will save a ton on money too!
Yay! and thanks

9 mai 2024
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Réponse de Ruby Cup

Hi,

We are so sorry to hear about this, and thank you so much for reaching out.

We really appreciate your feedback so we can improve our service to get you the best experience possible.

Our team launched an investigation, and is working on getting your parcel to you asap.

Your order will be shortly with you.

Thank you again for your feedback, we will be in touch with more updates!

Lots of love,
The Ruby Team

Noté 3 sur 5 étoiles

An improvement, but not great.

I have heavy periods, and I switched to the Ruby Cup to better manage them. Although it is an improvement over my previous cup because it holds more fluid, I still encounter leaking for about three heavy days. I have to wear a pad in addition to the Ruby Cup to avoid embarrassing leaks.

2 mai 2024
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Réponse de Ruby Cup

Hi Jaimie,

We are gutted to hear about that! We would be more than happy to exchange your cup for a different size as that might be the issue.

In addition to the cup, you can also have a pair of period pants so you're extra sure that no nasty stains happen as the pad goes all the way to the back and has the capacity of 3 pads.

Please, email us at hello@rubycup.com so we can find the best solution!

Thank you for your feedback, it is extremely valuable for us, so we can improve our products and services to best match your needs.

Lots of love,
The Ruby Team

Noté 5 sur 5 étoiles

Highly recommend

Great colours, fit and love the buy one, give one philosophy!

1 mai 2024
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Réponse de Ruby Cup

Hi Renee,

Thank you so much for your kind words. It means the world to us that you like your order!

Your impact is life-changing to those who will receive your donation, and we cannot be grateful enough for your support.

We hope to serve you soon again!

Lots of love,
The Ruby Team

Noté 5 sur 5 étoiles

Lovely service :)

Lovely service :) My package got lost, so they sent me a replacement immediately and it arrived very quickly, in about a week (I chose the slowest delivery option). The support was very friendly and helped me immediately.

2 mai 2024
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Réponse de Ruby Cup

Hi Angelina,

Thank you so much for your kind words. Your feedback is super important and helps us constantly improve our service. We are happy you had a pleasant experience with our support team, and we hope to serve you again soon.

Lots of love,
The Ruby Team

Noté 5 sur 5 étoiles

one cup lasts ten years which is great…

one cup lasts ten years which is great for the environment, giving another to someone in need is beautiful - ive been using RubyCup since 2015 n love them, havent had issues, excellent product n company, THANKS!!

1 janvier 2024
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Réponse de Ruby Cup

Hi Alison,

Thank you so much for your kind words. We are over the moon to hear that you love your Ruby Cup!

Can't wait to serve you again.

Lots of love,
The Ruby Team

Noté 5 sur 5 étoiles

Better than tampons and helps women around the world

As I can not use it myself, due to my gender, my review is partly second hand, and partly impression of RubyCup.

After understanding how many societies threat womens period, it feels good to support someone who tries to help them.

And the one I bought for my girlfriend has worked very well so far, easy and comfortable.

I strongly recommend to try this instead of tampons, and if you do, you help RubyCup to help other women.

30 avril 2024
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Réponse de Ruby Cup

Hi Martin,

Thank you for being a true ally! We are happy we were a good find for your girlfriend, and to do some good on your behalf.

Lots of love,
The Ruby Team

Noté 4 sur 5 étoiles

to the R - to the U - the B - the Y

My period with rubycup is just easier.
I got 2x medium and 1x small sizes;
a few days into the period i change to
a steril cup before it starts to stink, because stink = bacteria.

That one day I got so much blood
I found rubycup the best product,
because it's easy to flop back in and
it holds a big capacity. Ouff!

And then to the small when I'm thru.

/w rubycup —
it's beautiful to be a woman.

4 mai 2024
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Réponse de Ruby Cup

Hi Eli,

We have absolute tears in our eyes reading your kind words.

Yes, it is beautiful to be a woman and we are so happy we help you feel fabulous even on the hardest days of the month.

We can't wait for you to come back and try our pants too!

Lots of love,
The Ruby Team

Noté 5 sur 5 étoiles
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Réponse de Ruby Cup

Hi Kunde,

Thank you for your kind words. Your feedback really helps us improve and do even better. It really is heart-warming knowing that there are people like you who believe in our cause.

Thank you again,
The Ruby Team

Noté 5 sur 5 étoiles

SUPER product!

SUPER product!
buy one give one AND do important education
talk about menstrual health!!!

3 mai 2024
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Réponse de Ruby Cup

Hi Xtine,

Thank you for your kind words and for supporting our cause. It is because of individuals like you that we have achieved the significant milestone of 150,000 cups donated and counting.

We are currently offering double donations on every sale to maximise our impact for Menstrual Hygiene Month. With your valuable contribution, we are one step closer to our goal of donating 300,000 cups this year.

Lots of love,
The Ruby Team
xx

Noté 5 sur 5 étoiles

Tolles Produkt

Tolles Produkt, super Anleitung und dazu noch so eine großartige Spendenaktion! Man muss mit längeren Lieferzeiten rechnen

2 mai 2024
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Réponse de Ruby Cup

Hi Valentina,

Thank you for your kind words and your support. Your choice is positively impacting someone's life in the world, allowing them more freedom and less stress during an already hard time of the month.

We hope to serve you again soon!

Love,
The Ruby Team
<3

Noté 5 sur 5 étoiles

For now I love IT

For now I love IT. It is my second menstrual cup. ❤️

2 mai 2024
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Réponse de Ruby Cup

Hi Sara,

Thank you for your kind words and your feedback. It really fills our cup to hear that you're having a good experience with our Ruby Cup!

We hope to serve you again soon!

Love,
The Ruby Team
<3

Noté 5 sur 5 étoiles

Seats easily

Thick walls and lip mean that I can be sure the cup unfolds fully and seats itself around the cervix easily. I chose black so it would not show any discolouration over time. Used it for one cycle and very happy so far. Arrived quickly after order. Thanks Ruby.

1 mai 2024
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Réponse de Ruby Cup

Hi Laurel,

Thank you so much for your kind words and your feedback. We really appreciate your support, and we love that you totally got us.

We hope to serve you again soon!

Love,
The Ruby Team
<3

Noté 5 sur 5 étoiles
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Réponse de Ruby Cup

Hi Elena,

Thank you so much for your kind words and your feedback: reading it made our bellies tingle <3

We hope to serve you again soon!

Love,
The Ruby Team
xx

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