Saffron Alley Avis 

1 464
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Saffron Alley has been our go-to provider for getting premium halal meat. The quality of their steaks, especially their wagyu, is to die for I also want to highlight that we faced a slight issue wi... Voir plus

Noté 5 sur 5 étoiles

Dear Saffron I received exceptional support with my delivery issue, from one of your member staff more exactly mister Christopher David, he removed all my stress and worry away. I'm so pleased to lea... Voir plus

Noté 5 sur 5 étoiles

Ordered the steak 'fine dining box' and wanted it delivered a day earlier than i selected on the website and they were very kind and arranged an earlier delivery, this saving me from much domestic gri... Voir plus

Noté 5 sur 5 étoiles

We ordered a whole lamb for Qurbani, unfortunately the courier they use DPD local couldn't deliver it on time, supposed to be next day but it arrived a day later and was on the verge of going off... Voir plus

À propos de l'entreprise

  1. Boucherie
  2. Restaurant halal

Écrit par l'entreprise

Our ethos is built upon providing ethically reared meats for you and your family. Our vast range of both traditional and modern butchery cuts is constantly growing helping you keep meal times special. All our foods are hormone and anti-biotic free. Free delivery over £40; farm fresh straight to your doorstep.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 464)

332 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

lamb Qurbani with saffron.

I had booked lamb Qurbani with saffron.
It was beyond my expectations .
Highly recommend
Meat was of the finest quality possible and was very well packaged.

30 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I saw this company on line and I was…

I saw this company on line and I was impressed with their passion for producing and butchering organic and halal meat. This is the second delivery I have received and it really is first class. The leg of lamb ( cut into 40mm pieces) was tasty, tender and the right amount of fat. I also purchased some lamb cawl fat and again an excellent product. So I have no reservations in fully recommending Saffron Alley you will not be disappointed

28 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Quality of the order is always on…

Quality of the order is always on point. Saffron alley are my main butchers, I trust their word on grass fed, no hormonal, organic produce.
I'm very happy with saffron alley and will continue to order.

2 juin 2026
Avis spontané
Noté 2 sur 5 étoiles

Pieces were too big in cuts and very smelly

Pieces were too big in cuts, meat was not clean, full of fat and very smelly , wife wasn’t happy at all

1 juin 2026
Avis spontané
Logo de Saffron Alley

Réponse de Saffron Alley

Dear Mr. Nasim,

Thank you for sharing your feedback with us. We’re truly sorry to hear that the cuts of meat did not meet your expectations and that you found them unpleasant in quality. We completely understand how disappointing this must have been, especially when it affected your family’s experience.

At Saffron Alley, we take all feedback very seriously as it helps us uphold the standards we strive for. We’ll be reaching out to you directly to understand the issue better and ensure the right resolution is provided.

Your trust means a lot to us, and we’re committed to making this right.

Warm regards,
The Saffron Alley Team

Noté 5 sur 5 étoiles

I had a bit of an issue with my order…

I had a bit of an issue with my order which is not common practice with Saffron Alley so I thought it was best to make them aware of this.

Christopher David went above and beyond to resolve this for me and was happy to replace part of my order that was not satisfactory.

It is hard to get halal meat where i live so i do rely on sites online.

Thank you.

4 juin 2026
Avis spontané
Noté 2 sur 5 étoiles

The meat is good

The meat is good. The only issue is they offer you discount codes for £10 off and these codes never work, as the site says 'the codes have reqached their limit, even when these codes are used within hours of using them. These discoint codes are therefore a scam and I've had to use coupert to give me discount codes for £5 off instead. There 10% codes for giving good reviews don't work either.

4 juin 2026
Avis spontané
Logo de Saffron Alley

Réponse de Saffron Alley

Dear Lee,

Thank you for sharing your experience with us. We’re truly sorry to hear about the difficulties you faced when trying to use our discount codes. We completely understand how frustrating this must have been, especially when you were looking forward to enjoying the offer.

Please rest assured that our discount codes are genuine and never intended to mislead. On rare occasions, technical limits or high demand may cause them to show as “reached their limit” sooner than expected, and we sincerely apologise for the inconvenience this caused you.

We are already reviewing this issue to ensure our promotions work smoothly for all customers going forward. Your feedback is invaluable in helping us improve, and we’re committed to making sure you have a seamless experience next time.

Thank you again for bringing this to our attention. We truly appreciate your support and look forward to serving you better in the future.

Warm regards,
The Saffron Alley Team

Noté 5 sur 5 étoiles

Fine Dining Box

Ordered the steak 'fine dining box' and wanted it delivered a day earlier than i selected on the website and they were very kind and arranged an earlier delivery, this saving me from much domestic grief. Many thanks to Nazeem for making it so. Quality is amazing as usual, nicely packed so came fresh and even though I am still learning how to cook a decent steak, these came out lovely, juicy and tender.

3 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Meat and poultry gone off in transit

This is not the first time this has happened, as summer days are warm now delivery in unrefrigerated vans and transit meat in long hours meant my poultry n meat was warm in and out of regulated temperatures and smelt foul.
Do not recommend to use delivery service on warm days this will cross contaminate your meat.

1 juin 2026
Avis spontané
Logo de Saffron Alley

Réponse de Saffron Alley

Dear Asma,

We are very sorry to hear about your experience and the frustration caused by the condition of your delivery during the warmer days. We completely understand how upsetting it must have been to receive poultry and meat that did not arrive in the state you expected, and we sincerely apologise for the inconvenience this caused.

At Saffron Alley, we take such matters extremely seriously. Please be assured that we have already resolved this issue on our end to prevent it from happening again. Your feedback has given us the opportunity to address and improve our processes, and we are grateful to you for bringing it to our attention.

Thank you once again for allowing us the chance to make things right. We value your trust and look forward to serving you better in the future.

Warm regards,
The Saffron Alley Team

Noté 5 sur 5 étoiles

Incredible produce

Incredible produce, well packaged, really well labelled - including the % of fat in certain products like the mince which is super helpful! The Lamb chops are so delicious, the best I've ever had, yet to work my way through the rest of the produce but I cannot recommend them enough!

28 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Put me off ordering meat online...

We ordered a whole lamb for Qurbani, unfortunately the courier they use DPD local couldn't deliver it on time, supposed to be next day but it arrived a day later and was on the verge of going off all the ice packs had melted, totally put me off ordering meat online again.

Update 10/6/26

They replaced the whole order, it arrived on time and the meat was fresh, thank you.

31 mai 2026
Avis spontané

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