Delivery of injections has always been at the time provided with no problems. Nurse Emma who has been my most regular nurse is friendly and helpful and always arrives around the appointment time she... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The nurse's are very friendly and efficient they make you feel at ease.They let you know what time they will arrive and I have never had a problem with the service.If you have to change your date or n... Voir plus
L'entreprise a répondu
Friendly, understandable nurses and staff. The experience and treatment ran smoothly and the communication between all parties was professional and helped at a very stressful time. It was nice to ha... Voir plus
L'entreprise a répondu
Kept us well informed for each injection delivery and nurse visit. Cannot fault in any way.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Sciensus is a proven life sciences solutions partner with more than 30 years’ experience in navigating and unlocking the complex European healthcare ecosystem. We’re the UK’s leading provider of cancer treatments at home, supporting patients and their families. Our team of specialist cancer nurses, clinical nurse specialists and practice development nurses bring systemic anticancer therapies (SACT), including chemotherapy, to thousands of patients every month, and they’ll be right by your side, every step of the way.
Coordonnées de contact
20 Eastbourne Terrace, Paddington, W2 6LG, London, Royaume-Uni
- 0333 2079882
- marketing@sciensus.com
- sciensus.com/our-services/cancer-care-at-home
4,8
Excellent
383 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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you are easy to talk to over the phone…
you are easy to talk to over the phone although its not always easy to order medication on the app
10 mai 2025
Réponse de Sciensus - Cancer Services
Hi Sandra, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Always efficient friendly and…
Always efficient friendly and supportive staff. I look forward to their visits.
20 mai 2025
Réponse de Sciensus - Cancer Services
Hi Gerry, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
A dependable at home service
Reliable ordering and information on the Sciensus app and efficient, friendly clinical visits.
20 mai 2025
Réponse de Sciensus - Cancer Services
Hi Val, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
In good hands
After nine years of remission, being advised that my prostate cancer had recurred was a shock. Via my Private Health Insurance my oncologist put me on a course of hormone treatment (Abiraterone) to complement the Decapeptyl injections I was receiving via the NHS. The hormone treatment, and the accompanying intensive monitoring is being delivered by Sciensus - a company I was previously unaware of. I have to say that the Sciensus nurses, and the logistics and organisation behind them, have impressed me. They are pleasant, professional, and well informed. I feel that I am in good hands, and that's important at times like this.
22 octobre 2024
Réponse de Sciensus - Cancer Services
Hi Dave, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Réponse de Sciensus - Cancer Services
Dear Customer, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Réponse de Sciensus - Cancer Services
Hi Mrs Julie Anderson, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Support was professional and responsive
2 mai 2025
Réponse de Sciensus - Cancer Services
Dear patient, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
The nurses are always brilliant
The nurses are always brilliant. They get in touch before their visit. They always arrive when they say they will, or let you know if their day isn't going to plan to manage expectations. And, importantly, they're great at what they do too. Always cheerful and friendly, despite what they come to me to do, I look forward to their visits!
19 mai 2025
Réponse de Sciensus - Cancer Services
Dear customer, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Réponse de Sciensus - Cancer Services
Hi RKL, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Your People are great
6 mai 2025
Réponse de Sciensus - Cancer Services
Hi Mr Tony, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Réponse de Sciensus - Cancer Services
Hi Steve, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Delivery is spot on
Delivery is spot on medication needle is rubbish had four faulty but no feedback from company or replacement so now I have no medication
16 mai 2025
Réponse de Sciensus - Cancer Services
Hi Diane, thank you for your feedback. We're so pleased that you're happy with the service provided. We will be sure to include your feedback into a weekly roundup that is sent to all colleagues. Thanks, Anne
Detailed text before each vist with…
Detailed text before each vist with times etc. Lovely, friendly nurses all the time who take the time to enquire about my health and answer any worries I might have.
16 mai 2025
Réponse de Sciensus - Cancer Services
Hi Mrs Jacqueline, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Kiren is a wonderful nurse
Kiren is a wonderful nurse. Perfect in every way. The Sciensus team always succeeds in getting my treatment to happen. In the right way at the right time.
16 mai 2025
Réponse de Sciensus - Cancer Services
Dear patient, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Réponse de Sciensus - Cancer Services
Hi Paul, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
The nurses are brilliant but admin…
The nurses are brilliant but admin often leaves a lot to be desired
15 mai 2025
Réponse de Sciensus - Cancer Services
Hi Mr T, thank you for your feedback. We will be sure to include your feedback into a weekly roundup that is sent to all colleagues. Thanks, Anne
Very good nurses
Very good nurses ! Excellent treatment in my home. Reliable service. Good communication.
16 mai 2025
Réponse de Sciensus - Cancer Services
Hi Gordon, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Réponse de Sciensus - Cancer Services
Hi Lucy, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Lovely staff
Lovely staff visit to give me Injections. They always have time to listen and chat which purs me at ease.
8 mai 2025
Réponse de Sciensus - Cancer Services
Hi Sally, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Reliable and efficient
9 mai 2025
Réponse de Sciensus - Cancer Services
Hi Stephen, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
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