Getting fuel delivered no problem.More difficult trying to pay for it.Would like paper receipt.No consideration for older people and any problems they may have in using technology.Sadly that's the wor... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Having been a loyal customer for many years I was badly let down over my last order. I was given totally wrong information and at least 3 false promises of deliveries and call backs. I will be changin... Voir plus
L'entreprise a répondu
-you keep delivering my oil and I will keep paying the bills. I dont need this nonsense rigmarole------------------------------------------------------------------------------------------------------... Voir plus
L'entreprise a répondu
The driver was efficient, friendly and skilful- In getting his vehicle down and back up a tight driveway. A shorter tanker or slightly longer delivery hose would make life easier but I understand ne... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re proud to have been providing fuel, lubricants and so much more to Scottish homes, farms and businesses since 2001 and we’re one of the largest oil distributors in Scotland. Our customer service teams and delivery depots are dotted the length and breadth of Scotland. So you can be assured of a reliable local service all year round. From the Highlands to the Lowlands you can trust us to deliver your fuel when you need it most.
Coordonnées de contact
Head Office - 1st Floor, Allday House, Warrington Road , WA3 6GR, Birchwood, Royaume-Uni
- 0345 300 8844
- myhome@scottishfuels.co.uk
- scottishfuels.co.uk
4,6
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Delivery on time and as arranged
Delivery came as arranged. Excellent driver who was very efficient and helpful.
27 août 2026
Réponse de Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Great and efficient service
27 août 2026
Réponse de Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Staff and fuel man (Michael) couldn't…
Staff and fuel man (Michael) couldn't be more helpful and friendly.
25 août 2026
Réponse de Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Réponse de Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
great service & nice staff
Ordering is easy with price clarity and minimum delivery time wait. Staff always helpful and kind.
27 août 2026
Réponse de Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Heating Oil delivery
Easy to order oil delivery.
Friendly and helpful person at end of phone.
Oil price stated and 1000 litres agreed.
2-3 week Delivery.
26 août 2026
Réponse de Scottish Fuels
Thank you so much for your kind review!
We’re really pleased to hear that you found the ordering process easy and that our team were friendly and helpful.
We appreciate your custom and hope to supply you again in the future.
Thank you for choosing us!
Kindest Regards,
Chelsea
Friendly and reliable service.
Scottish Fuels always provide a friendly and professional service. Their prices are competitive, and deliveries are consistently reliable. It is a pleasure dealing with a company that combines good value with dependable service. I would happily recommend them.
11 août 2026
Réponse de Scottish Fuels
Thank you very much for your fantastic review and recommendation.
We’re delighted to hear that you’ve consistently found our service friendly, professional and reliable, and that you’re happy with our competitive prices.
It’s always a pleasure to look after our customers, and we really appreciate your continued support!
Kindest Regards,
Chelsea
Always a pleasure to deal with the…
Always a pleasure to deal with the helpful staff at the Stornoway Branch. They are very efficient and know their customers well.
25 août 2026
Réponse de Scottish Fuels
Thank you so much for your lovely feedback!
We’re delighted to hear that you’ve had such a positive experience with our Stornoway Branch.
It’s fantastic to know that the team have been helpful, efficient and take the time to know their customers.
We’ll be sure to share your kind comments with the team, as we know they’ll really appreciate them.
Thank you for your continued custom!
Kindest Regards,
Chelsea
Prompt and efficient service
25 août 2026
Réponse de Scottish Fuels
Thank you for your positive feedback!
We’re delighted to hear that you received prompt and efficient service.
We really appreciate you taking the time to share your experience and thank you for your continued custom.
Kindest Regards,
Chelsea
Réponse de Scottish Fuels
Thank you so much for your lovely feedback!
We’re delighted to hear that you had an amazing experience. We really appreciate you taking the time to leave a review and thank you for choosing us!
Kindest Regards,
Chelsea
Courteous delivery man
25 août 2026
Réponse de Scottish Fuels
Thank you for your kind feedback!
We’re pleased to hear that you found our delivery driver courteous.
We’ll be sure to pass your comments on to the team.
We really appreciate you taking the time to leave a review!
Kindest Regards,
Chelsea
Good notification of delivery.
Good notification of delivery.
Very professional, helpful and pleasant delivery driver.
Prompt notification of account balance.
25 août 2026
Réponse de Scottish Fuels
Thank you for your fantastic feedback!
We’re delighted to hear that you were happy with the delivery notification, our driver’s professional and friendly service, and the prompt updates regarding your account balance.
We really appreciate you taking the time to share your experience and thank you for your continued custom!
Kindest Regards,
Chelsea
As usual a pleasure to speak to every…
As usual a pleasure to speak to every member of staff I came into contact with. All delivered as promised.
25 août 2026
Réponse de Scottish Fuels
Thank you so much for your lovely feedback!
We’re delighted to hear that, as usual, you found our staff a pleasure to deal with and that your delivery arrived as promised.
We really appreciate your continued custom and your kind comments.
We’ll be sure to share your feedback with the team!
Kindest Regards,
Chelsea
Réponse de Scottish Fuels
Thank you so much for your fantastic feedback!
We’re delighted to hear that our service met all your needs and helps keep you warm throughout the year.
We really appreciate you taking the time to share your experience and thank you for your continued custom!
Kindest Regards,
Chelsea
Useual trouble free delivery.
20 août 2026
Réponse de Scottish Fuels
Thank you for your feedback! We’re pleased to hear that your delivery was, as usual, trouble-free. We really appreciate your continued custom and taking the time to leave a review.
Kindest Regards,
Chelsea
Réponse de Scottish Fuels
We're so glad to hear you received excellent service and found our driver helpful and friendly.
We appreciate your kind words!
Kindest Regards,
Chelsea
The fuel didn't arrive until long after…
The fuel didn't arrive until long after the delivery date and I ran out of oil. Really wouldn't want to order again with these issues. No compensation or apology
21 août 2026
Réponse de Scottish Fuels
Thank you for taking the time to leave your feedback.
We’re very sorry to hear about your experience and, in particular, that the delay in receiving your delivery resulted in you running out of oil.
We completely understand how frustrating and inconvenient this must have been.
We’re also sorry that you feel you did not receive the apology or support you should have received at the time. This is certainly not the experience we want for our customers, and we appreciate you bringing this to our attention.
We would like the opportunity to investigate what happened with your delivery and review your concerns regarding the service you received.
If you would like us to look into this further, please contact our Customer Solutions Team at customer.relations@Certasenergy.co.uk, and we’ll be happy to investigate this for you.
Once again, please accept our sincere apologies for the inconvenience and frustration caused.
Kindest Regards,
Chelsea
Réponse de Scottish Fuels
Thank you for your feedback! We’re delighted to hear that you find our service very reliable.
We really appreciate your custom and taking the time to leave a review.
Kindest Regards,
Chelsea
Réponse de Scottish Fuels
Thank you for your wonderful review.
We are so pleased to hear that you found our service efficient from ordering to delivery.
We really appreciate your feedback.
Kindest Regards,
Chelsea
They keep you posted on delivery which…
They keep you posted on delivery which is very important where I live. Very pleasant young man on phone
6 août 2026
Réponse de Scottish Fuels
Thank you for your lovely feedback!
We’re pleased to hear that you appreciate the delivery updates, especially given where you live, and that you received such pleasant service over the phone.
We really appreciate you taking the time to share your experience and thank you for your continued custom!
Kindest Regards,
Chelsea
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