Scudo Avis 

Our shower bar valve developed a fault, after sending some pictures and proof of purchase to Jess at Scudo she arranged a replacement to be sent.

I know it had a lifetime warranty, but sometimes they mean nothing, and certain conditions have to be met. Credit to Scudo they kept to it and our 3 year old bar valve was replaced. Things do go wrong, it's how a company deals those situations is a sign of their class towards it's customers.

Thank you Jess and Scudo, great looking products and great customer service.

Sam was excellent to deal with .
I had a small issue and he jumped on it immediately to solve it .
Highly recommend

Jess was incredibly prompt, helpful and reliable at coming back to me when I needed some help with some parts to fix 3 showers in our house. Extremely happy with the after sales service that I received. Thank you Jess. I have no doubt that if my issue remains unsolved, she would go out of her way to help me.

Very prompt reply to email and a company who care about customers, very polite and helpful, also dealt with an issue I had with sympathy

A very helpful and friendly ladies on support who helped me get the part despite my vague description they are credit to their firm

Amazing customer service. Got back to me very quickly and sent a replacement part out.

The service provided by Jess was class can not fault her service provided kept my customer very happy thank you

All I can say is A+ customer service. Absolutely fantastic how they helped me when I needed them. They replaced an item for me even when they didn't need to.
Thank you
And a big thank you to Jess

Superb quality for the price paid.. had an issue with a product but managed to speak with Whitney who resolved the issue quickly and efficiently with no delays as a result! Spot on service from a great company. Thanks again Whitney!!

I want to give full marks to Jess from Customer Services at Harrisons for her very positive, prompt and excellent response to my request for a spare part. I would certainly recommend Jess and Harrison’s to do business with. Excellent.

I had a fault on a product, but hey it happens. What's most important is how well it's dealt with, and in my case, the service has been perfect. A quick response and a quick rectification.

Amazing service, couldn’t be more helpful, would highly recommend. Had an issue with a tap we purchased over 2 years ago and they sent me a part straight away.

Update
Service upto this point is excellent

Very happy with the shower,taps,towel rail and shower screen I've bought from scudo looks great, look forward to using them.
Unfortunately had a problem with one part which has been replaced which was quick and easy when I contacted them with no troubles at all.

I was looking for a replacement part for my bathroom. The advisor who dealt with me was professional and helpful and quickly resolved the matter.

Very quick, good service.

Firstly i must give a massive thank you to Jess, who has finally helped to sort an issue replacing some bath screen seals. definitely a 5 out of 5 for that.
As for the company they get a nil out of 5 for their attitude towards returning non faulty items which were duplicated and are still in our warehouse gathering dust. absolute shambles.

Jess has been awesome! Without these girls in the office Scudo would not be able to run. Hats off to Jess!

Had a faulty Bluetooth Mirror which was two years old but after a few calls & texts Sam fixed it out. I am now getting a new mirror. . A very reputable company and my Scudo Mirror has great sound & great illumination .