Sunday 12/20/20, securegive cost us thousands of dollars in lost donations due to a update glitch! Extremely disappointed! They’ve corrected the error and included an apology....
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Since we've been using SecureGive at Hope City Community Church, we've seen an increase in online giving. Our folks love that you can give through our website, the secure give app, or by text. The e... Voir plus
We use the Kiosk, Online giving, Text giving and Mobile giving from SecureGive. Over 50-60% of our weekly giving comes in through these platforms, and we've been able to capture payments for events,... Voir plus
L'entreprise a répondu
Everything has been "working," but there is virtually no customer contact excluding email advertisements for new services and/or products. Also, I made some inquiries about new card readers (read chip... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We are a comprehensive digital giving software allowing churches and non-profits to collect donations, receive payments, and register volunteers through online, mobile, kiosk or text to give solutions. We were created by a local church Pastor for local church Pastors. SecureGive put the first giving kiosk in a church in the United States 12 years ago, and we've been the leader in digital giving ever since. SecureGive serves over 2,000 churches and non-profits in all 50 states. We are based out of Augusta, Ga. and still 100% owned by our founding Pastor, Dr. Marty Baker. We drive and inspire stewardship in churches and non-profits after deployment of our software through our marketing team and tools. SecureGive is a debt free company committed to practicing good stewardship for ourselves as we drive it in the local churches and organizations across the US.
Coordonnées de contact
426 Furys Ferry Rd, 30907, Augusta
- 706.228.3210
- Support@securegive.com
- securegive.com
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Securgive is far and above the …
Securgive is far and above the strongest giving software on the market. They do the best job of navigating the Balance being both safe and innovative. While constantly improving their product, quality is never sacrificed. It is comforting doing business with those who have a passion for the local church and who do what they say they will do.
Need to update event module to export …
Need to update event module to export to excel by individual
Text messaging to communicate with givers
Too Complex For Users...
There are many little things that we've found to be too complex for users. I'm certain that more people would use SecureGive if steps were re-arranged or simplified.
Has been an excellent experience to do …
Has been an excellent experience to do business with Secure Give. It has resulted in "Making Giving Easy"
fees are high
SecureGive is a great tool and the …
SecureGive is a great tool and the customer service when needed was excellent. Our members find it easy to give online and feel secure doing so.
Cathy is GREAT! System feels clunky.
First of all, Cathy is WONDERFUL! So grateful for her assistance. However, I find the system to be a bit clunky. In the end, SecureGive allows us to receive online payments and transfers the information to CCB, which I am grateful for. However, I wouldn't describe the system as user friendly.
SecureGive is a great and affordable …
SecureGive is a great and affordable option for kiosk, mobile and text giving. They are flexible and will work to allow customer to utilize selected credit card processor to manage processing fees.
the experience was quick and efficient
the experience was quick and efficient. very nice.
Quick and Efficient
Quick, efficient and easy to follow instructions. Secure Give really is the secure way to give!
We left Secure Give at one time about a …
We left Secure Give at one time about a year ago with a promise from another vendor that they would be better and they weren't. We came back a few months ago and never ever intend to leave again. Their customer service is the best in the business. We are very pleased with what they provide us and will refer them to anyone looking to move to online giving.
We're a church of 1,500 people in …
We're a church of 1,500 people in Evans, Georgia, a suburb of Augusta, and we have been SecureGive users for many years, including using their giving kiosks in your foyer. People seemed to be apprehensive at first with the thought of a kiosk to give money at a church, but that quickly dissipated once they realized that it is simply a sign of our modern times that brings ease and convenience to something they were already doing. Now, they love it! We recently added a third to our common space area.
Secure Give is at the top of service …
Secure Give is at the top of service and knowledge of their product. Add to this, they are kind in their responses.
They have great customer service
They have great customer service. Have been a customer for close to 2 years, and the uptime/availability of their service has been outstanding.

Réponse de SecureGive
Very nice and helped me make sure our …
Very nice and helped me make sure our account was secure and removed the former website person from the account

Réponse de SecureGive
One of the best giving platform around!
One of the best giving platform around! You cannot go wrong

Réponse de SecureGive
Love the ease...
Love the ease in which our congregation can give, at kiosk, online, on their mobile device.
Thank you!

Réponse de SecureGive
Customer service and support is great
Customer service and support is great. The only problems I face is with the actual equipment. I am constantly getting bad read errors and a lot of times, it just freezes up. But overall, we are very satisfied with Securegive.

Réponse de SecureGive
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