I got plenty of emails letting me know the time of arrival and even a tracker at the end. The plumber was really profesional, with plenty of spare parts for unforesen problems and left everything tidy... Voir plus
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Lisez les avis des autres
Serial problems over a few days included two defective toilet flushes, a blocked kitchen sink and a rumbling, vibrating gas fired boiler. Ethan organised the repairs and plumbing engineer, Jader, carr... Voir plus
L'entreprise a répondu
Serviceteam are my go to company for all things related to gas/electrical and plumbing. Jader is a legend in the field of gas installations, testing and repairs. Ethan pulls the strings behind the s... Voir plus
L'entreprise a répondu
I had a new boiler installed because the previous one was full of rust and malfunctioning. The quote they provided was fair and they did not complicate the matter more just to justify an additional pr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Ingénieur gaz
- aussi dans
- Charpentier
- Électricien
- Entrepreneur spécialisé dans les revêtements de sol
- Peintre
- Plombier
Écrit par l'entreprise
Welcome to Serviceteam where you can find out all about OUR TEAM and see our excellent customer reviews! Benefit from using our Team of friendly Property Maintenance Engineers with specialties in HEATING, GAS, CENTRAL HEATING, BOILERS, HANDYMAN, BUILDING, ELECTRICAL, PLUMBING, PAINTING & DECORATING AND CARPENTRY. Available 24/7, 365 days a year to tend to your general and emergency needs. Serviceteam are based in Isleworth, Middlesex and cover the London, TW, KT, UB & HA post codes. Our Loyal customer base love that we have Fast Response Times Qualified, Vetted & Friendly Engineers Clear and easy pricing 24hrs Emergency Services 5% off booking online Our Expert Engineers take pride in providing our valued customers with high quality workmanship, clear and effective communication, fantastic customer service and a ready smile. We know that these type of works are normally surrounded with stress for our customers, so we’re here to provide a service that will ease your stress. Emergency Homecare Property Maintenance We offer an around the clock service for emergency homecare property maintenance for all situations available 24/7, 365 days of the year. Simply call 020 8640 7907 or request a call back via our website and we’ll have one of our local emergency engineers out to you ASAP and all our work is guaranteed. Find out more about the services that we offer by calling our friendly office staff on 020 8640 7907 or check out our website for more information: www.serviceteam.co.uk
Coordonnées de contact
London, Royaume-Uni
- 020 8059 8123
- trustpilot@serviceteam.co.uk
- serviceteam.co.uk
4,6
Excellent
1 k avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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garden tap
hi they came did a good job, but left a hole under the bathroom sink, trying to charge more money for somebody else to come back to fix it
2 juillet 2026
Réponse de Serviceteam
Thank you for your review. We’re pleased you have said the garden tap installation itself was carried out well.
To clarify, the quotation accepted was for the plumbing installation of the outside tap. It specifically did not include decoration, plastering, filling, sanding, painting, or wider making-good to the internal wall area. Basic sealing immediately around the pipe penetration is different from finishing the wall to a decorative standard, which requires a separate trade.
We understand you are disappointed that a separate quote was provided for the additional making-good works, but those works were not included in the plumbing quotation accepted.
Given your review confirms you were happy with the work we were asked to carry out, we would respectfully ask you to consider whether a one-star rating fairly reflects the plumbing service quoted and completed, rather than separate decorative works that were excluded from the original quote.
Kind regards,
Serviceteam
Serviceteam are my go to company for…
Serviceteam are my go to company for all things related to gas/electrical and plumbing. Jader is a legend in the field of gas installations, testing and repairs. Ethan pulls the strings behind the scene to ensure all goes to plan.
If you 've not used Serviceteam before then you are missing out, if peace of mind is a defining factor!
Gra. C
12 juin 2026
Avis spontané
Réponse de Serviceteam
Hi Graham, thank you for your 5-star review.
We’re really pleased to hear Serviceteam continues to be your go-to company for gas, heating, electrical and plumbing work. Your kind words about Jader and Ethan are much appreciated, and we’ll make sure they’re passed on.
It’s great to know the team gives you peace of mind. Thanks again for taking the time to share your feedback.
Kind regards,
Serviceteam
The engineer arrived in the stated time…
The engineer arrived in the stated time period and did an efficient service of our boiler. David is familiar with the appliance and did a thorough clean and check that everything was working safely.
8 juin 2026
Réponse de Serviceteam
Thank you for the 5-star review. We’re really pleased our engineer arrived within the stated time and that you were happy with the efficient and thorough boiler service. We appreciate you taking the time to share your feedback
Réponse de Serviceteam
Hi Freya, thank you for your 5-star review. We’re really pleased you found the team attentive and kind throughout the process. It was a pleasure to help with your Plumbing Condition Report in London, and we appreciate you taking the time to share your feedback.
Kind regards,
Serviceteam
Réponse de Serviceteam
Thank you for the great review. We’re really pleased you found the service quick, friendly and efficient. We appreciate you taking the time to share your feedback.
Very Bad Service.
Very Bad Service.
Service Team quoted me £115.20 for a Plumbing Job.
After the Job was completed Service Team charged me an extra £10.80 for something
I did NOT want nor require.
Service Team are a Rip Off !
7 mai 2026
Réponse de Serviceteam
Hi Kamal,
Thank you for your feedback.
We are sorry to hear you are unhappy with the additional parking charge, but we do need to clarify that this was not an optional or unnecessary item.
Our quote made clear that parking costs are not included in the labour charge and may be added where incurred. This is because parking costs vary significantly across London, and many customers are able to provide a permit, visitor parking, or specific parking instructions. Including parking automatically within every labour charge would be unfair to customers who are able to arrange parking themselves.
Before the appointment, we also asked for any parking arrangements or special instructions. As no alternative parking was provided, our engineer arranged local parking so he could attend and complete the job.
The £10.80 charge was therefore a direct parking cost required to complete the visit. It was not a profit item and was correctly added in line with the quote and our terms.
Excellent
On time
Pleasant
Overall the service received was very good
Excellent rate
Would use service again
8 mai 2026
Réponse de Serviceteam
Hi Vivien – thank you for your 5-star review.
Great to hear you were happy with the dishwasher installation and found the engineer punctual, pleasant, and helpful throughout.
We really appreciate your feedback and are pleased you’d use us again.
If you need any help in future with appliance installation, plumbing, or heating in London, we’re always here to help.
Thanks again for choosing Serviceteam.
Kind regards,
Serviceteam
Serviceteam were very helpful and once…
Serviceteam were very helpful and once I had overcome the usually difficult subject of “how much will it actually cost, come on be honest because I have been fleeced too often” I was happy to go ahead. I was kept informed throughout, the engineer arrived on time, was demonstrably capable and happily put up with me.
6 mai 2026
Réponse de Serviceteam
Hi Peter - thank you for your 5-star review.
Great to hear you felt comfortable going ahead with the work and that you were kept informed throughout.
We’re pleased Jader arrived on time and completed your outside tap installation professionally.
If you need any help in future with plumbing, outside taps, or heating in London, we’re always here to help.
Thanks again for choosing Serviceteam.
Efficient service
The solved the issue quick and gave a fixed price from the beginning, not per hour, what we preferred
6 mai 2026
Réponse de Serviceteam
Hi Maria – thank you for your 5-star review.
Great to hear you were happy with the quick turnaround and fixed-price approach for the gas pipe adjustment for your oven installation.
We’re pleased the issue was resolved quickly and efficiently for you.
If you need any help in future with gas engineering, plumbing, or heating in London, we’re always here to help.
Thanks again for choosing Serviceteam.
Kind regards,
Serviceteam
Showers look fantastic
It did take a long time for the final shower to be installed due to issues with the supplier and available installer. That notwithstanding we were impressed with Jaders efficient work and with Kevin's constant communication, which helped me navigate a sometimes frustrating situation. All of the replacement showers and new tap look wonderful. Thank you.
4 mai 2026
Réponse de Serviceteam
Hi Kalash - thank you for your 5-star review.
We appreciate your patience throughout the shower installation and are really pleased to hear you’re happy with the replacement showers and new tap.
It’s great to know Jader’s efficient workmanship and Kevin’s communication helped make the process easier despite the delays.
If you ever need help with shower replacements, tap installations, plumbing, or heating in London, we’re always here to help.
Thanks again for choosing Serviceteam.
Quick response to my enquiry
Quick response to my enquiry. Easy to book and an appointment was available quickly. They even arrived before the agreed 3 hour time slot.
13 avril 2026
Réponse de Serviceteam
Hi Kate – thank you for your 5-star review.
Great to hear you were happy with the quick response, easy booking process, and that our engineer arrived ahead of the agreed time window.
If you need any help in future with plumbing or heating in London, we’re always here to help.
Thanks again for choosing Serviceteam.
Kind regards,
Serviceteam
Great job
Jader arrived in the window we were told and carried out the work promptly and left the kitchen tidy. Great job.
9 avril 2026
Réponse de Serviceteam
Hi Keith – thank you for your 5-star review.
Great to hear Jader arrived within the agreed time window, carried out the boiler flue repair promptly, and left everything clean and tidy.
We’re pleased you were happy with the work, and we’ll be sure to pass your feedback on to him.
If you need any help in future with boiler repairs, heating, or plumbing in London, we’re always here to help.
Thanks again for choosing Serviceteam.
Kind regards,
Serviceteam
excellent company to deal with
excellent company to deal with. Very polite, professional, do what they say when they said. Very happy
2 avril 2026
Réponse de Serviceteam
Hi Ruth – thank you for your 5-star review.
Really glad to hear you found the team polite, professional, and reliable, and that everything was delivered as promised and on time.
Our engineer attended to carry out a leak detection visit and identify the source of the issue, so it’s great to know you were happy with the outcome.
If you need any help in future with leak detection, plumbing repairs, or general plumbing and heating work in London, we’re always here to help.
Thanks again for choosing Serviceteam.
Kind regards,
Serviceteam
Boiler replacement
I had a new boiler installed because the previous one was full of rust and malfunctioning. The quote they provided was fair and they did not complicate the matter more just to justify an additional price. Jader and his help were quick and profesional. Everything was left clean, they installed new hatches for flue inspection as well making sure everything is compliant with safety regulations. All was done in half a day. I am happy with the result.
1 avril 2026
Réponse de Serviceteam
Hi Stefania – thank you for your 5-star review.
Great to hear you were happy with the new boiler installation and powerflush, and that everything was completed quickly, professionally, and left clean and tidy.
We’re also pleased you found the quote fair and the process straightforward.
If you need any help in future with boiler installations, heating, or plumbing in London, we’re always here to help.
Thanks again for choosing Serviceteam.
Good job all round
Serial problems over a few days included two defective toilet flushes, a blocked kitchen sink and a rumbling, vibrating gas fired boiler. Ethan organised the repairs and plumbing engineer, Jader, carried out the work. Everything, including new parts, was dealt with quickly and efficiently. A good job all round.
24 février 2026
Avis spontané
Réponse de Serviceteam
Thank you for your kind review. We are pleased that Ethan and our engineer Jader were able to resolve the toilet flush issues, blocked sink, and boiler vibration quickly and efficiently. Your feedback means a lot to our team.
If you ever need help with plumbing, heating, or electrical work in the future, please feel free to contact Serviceteam anytime.
Stay safe - serviceteam
Réponse de Serviceteam
Thank you, David, for your kind words. We’re pleased you were happy with the quick response and clear updates throughout the job. Providing reliable property maintenance and plumbing services in London is what we aim for every day. If you ever need assistance again, please feel free to call our team. We’ll be glad to help.
Stay safe - Serviceteam
Réponse de Serviceteam
Hi Tushar - Thank you very much for your wonderful 5-star review. We truly appreciate you taking the time to share your feedback.
We’re delighted to hear that you were happy with our boiler repair service. Our engineers always aim to deliver prompt, reliable, and professional support, so it’s great to know we met your expectations.
If you ever need assistance in the future, whether it’s a repair, a new boiler installation, or routine maintenance, we’ll be more than happy to help.
Thank you again for choosing us.
Stay safe - serviceteam
Quick turnaround after booking
Quick turnaround after booking. Great service.
20 février 2026
Avis spontané
Réponse de Serviceteam
Thank you very much for your excellent review and 5-star rating.
We are delighted to hear that you found our engineers pleasant, punctual, and professional. Arriving on time and completing every job quickly while maintaining a high standard of workmanship is something we take great pride in.
Your feedback means a great deal to our entire team. If you ever need assistance with repairs, installations, or routine maintenance in the future, we will be more than happy to help.
Thank you again for choosing us and for recommending our services.
Stay safe - serviceteam
The company missed my appointment.
The company missed my appointment then tried to put my next one at the back of the queue, about which, I protested and got the next appointment two days later. The engineer was fine but he had not been given the right fittings for the oven seal. He prevailed.
20 février 2026
Avis spontané
Réponse de Serviceteam
Hi Peter — thank you for your feedback.
We’re sorry for the disruption caused when the original appointment had to be rearranged at short notice due to an engineer being stuck on an emergency gas-related call. Safety issues of this nature do occasionally arise and can impact scheduled visits. We worked to secure the earliest alternative appointment and were pleased to attend within two days.
During the visit, the engineer encountered difficulty fitting the replacement oven seal but was able to restore the appliance to working order at the time. Since then, we have obtained a revised part specification and have arranged to return with the correct component at no additional cost to you.
We appreciate your recognition of the engineer’s efforts and remain committed to resolving this fully.
Best regards,
Serviceteam
Company are very good keeping you in…
Company are very good keeping you in the loop. Admin staff are polite and job was done with minimal fuss
19 février 2026
Avis spontané
Réponse de Serviceteam
Hi Sara - Thank you for your 5-star review and for trusting us with your toilet repair.
We are pleased to hear that you felt kept informed throughout the process and that our admin team provided polite, professional support. Clear communication and efficient plumbing repairs are very important to us, so it is rewarding to know the job was completed with minimal disruption to your home.
If you ever need help with toilet repairs, plumbing installations, leak fixes, or general plumbing maintenance, our team will be happy to assist. We are always here to provide reliable, prompt service when you need it.
Thank you again for choosing our plumbing services and for recommending us with your five-star rating.
Stay safe - serviceteam
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