One of the most interesting models for a furniture and accessory business in Australia. Every piece has been very well considered, researched and prepared to give a huge variety of options, each with... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
One of the most interesting models for a furniture and accessory business in Australia. Every piece has been very well considered, researched and prepared to give a huge variety of options, each with... Voir plus
L'entreprise a répondu
The guy’s that delivered our purchase are fantastic they unpacked everything placed it where we wanted took packing away, they were very respectful and professional wonderful people. We found the pe... Voir plus
Website good, service good, product in stock and delivered quickly. Delivery was the best I've experienced - the men were careful, pleasant and set my furniture in place. Even had felt pads in his p... Voir plus
Ordering process was easy. Didn't receive too many emails about the order. Shack did what they said when they said. The goods were delivered on time without any damage. No assembling was required. Rea... Voir plus
For over 30 years, Shack has been a leader in the lifestyle industry and has earned an enviable reputation for its dedication to its customers and for sourcing items of beauty from across the globe at affordable prices.
Alexandria Artarmon Moore Park , Australie
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick efficient service delivered product with care and courtesy
The team did best to arrange the delivery that suits my schedule. They delivered and carefully unpacked for me.
The guy’s that delivered our purchase are fantastic they unpacked everything placed it where we wanted took packing away, they were very respectful and professional wonderful people.
We found the people in store are really helpful leave you to wander through and take your time.
We recommend the Shack to all our friends and will definitely return for other purchases.
I was provided excellent customer service from Shack. I’ve recently received my side tables and absolutely love them! 😊 Thanks so much!!
They were helpful.
What I liked the most was the fact that they didn't push or try to sell me things I didn't need. A highly professional service!
Many thanks
The service in store all the way to delivery of my chairs was faultless. I could not be happier with the quality of the chairs and the way they were delivered into my dining room with care and positioned at the table. Love them.
Staff in the shop were helpful but also gave me lots of time to look around and sit on different chairs at my own pace. There was absolutely no pressure but they were there when I needed them.
The delivery of my purchase was also very efficient.
The Shack team were understanding and very helpful when a belated return was enacted. They sought out other items that would work better for our requirements and made the transactions easy :)
A separate furniture purchase was also efficiently done, delivered and put in place by willing and helpful team.
A great experience dealing with this company!
I dealt with several staff members, who were all very professional, patient and knowledgeable about the products. I wanted to order extra items at the time the order was due to be shipped and they were extremely accommodating. Very happy with all the products, extendable table, chairs and side tables. Delivery was handle extremely professionally as well. I would highly recommend.
The products are good quality but just the top coat paint on the wood were very strong and smells. The delivery guys were very professional and good manners.
Sales rep at Artarmon Ali really helped us in the selection process. She was polite & knew about the product & when I asked her she provided us with a discount which sealed the deal. Happy customers.
Very smooth and effortless transaction- delivery was very quick and clean.
This is the second time we purchased from Shack. Furniture is high quality and reasonable prices comparing with others.
Customer service is superb, very friendly and honest.
Highly recommended
Helpful and attentive in store. Delivery went smoothly. Table put together by delivery team no problem. Very happy and would definitely recommend to anyone.
I got the Castillo Stormy seas cushion on sale and I'm glad I didn't pay full price. While the print is gorgeous the fabric is scratchy and stiff and the insert is poor quality.
The service at the Moore Park store was superb. Keen prices, good products
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.