Sharesy Avis 198

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a fantastic experience hiring this space for my son's birthday party. Communication was excellent from the start, making the whole booking process smooth and stress-free. The venue was easy to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a good experience and found St. Francis halls! Payment and booking is quick and convenient! Host contact and helpfulness are much appreciated :)

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent booking experience from start to finish. The website made it very easy to find and book the perfect venue for our community event. The booking process was straightforward, clear, a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you very much indeed, for the quick communication with the venue. Overall, your website is very clear and understandable, when come to the hall offers and its options hours, image, great service... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Salle de réception

Écrit par l'entreprise

Sharesy is a venue hire platform that puts local communities at the heart of everything we do. Our vision is to provide the tools and knowledge to empower community venues to thrive.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

198 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 1 sur 5 étoiles

I undertand that sharsey booking site…

I undertand that sharsey booking site is an automated service. Made a booking for 3 hours venue hire. The monies was paid via the site. I changed the time slot and added another 30mins hiring time for set uo and set down. When changed the confirmatiin email of this change stated it was CANCELLED. But yet the extended time was displayed in the confirmation of change email.
Ive sinced sent this matter through thier website contact automated system. I did this 3 times and i am still waiting for a response from Sharsey persons. Im upset because of the ongoing ong wait, and im seeking a refund immediately. It seems to me that this is an autmated service which deems problematic when trying to make human contact for concerns and queries. It still a weekday and your services are open and yet i am still waiting for a response. My booking has been cancelled somehow and more than £200 has been extracted from my account that still has yet to be returned.

Ive since have been contacted quite quickly and a refund request from me made promptly. So with this i may actually reconsider them in the future.

10 octobre 2024
Avis spontané
Logo de Sharesy

Réponse de Sharesy

Dear Sancha-Louise,

Thank you for your feedback and for your patience in awaiting a response from our Customer Support team.

We are also sorry that the venue declined your booking on this occasion, but each venue sets their own availability and may not be able to extend their hours. Sorry for any inconvenience this caused you.

We are delighted to hear that you would consider booking with Sharesy again and very much hope to see you again soon.

Sharesy Customer Team

Noté 1 sur 5 étoiles

Scam company

Scam company. Ignores your request for a refund. Will go via small claims court now.

1 octobre 2024
Avis spontané
Logo de Sharesy

Réponse de Sharesy

Hi there,

Thank you for your feedback and we are sorry that you experienced a delay with your refund payment. We have checked with our Payments Team and can see that your booking has now been cancelled and refunded in full to you.

The issue looks to be resolved but please do not hesitate to contact us if we can further assist. We would love to see you again at Sharesy and help you to have a better experience next time.

Sharesy Customer Team

Noté 5 sur 5 étoiles

Heart Focused Mindfulness Group at Christ Church Highbury Community Centre (CCHCC).

I am very appreciative to Christ Church Highbury Community Centre (CCHCC) for the support in beginning to run events at their venue. Booking the space through Sharesy is clear, and organising the opening and closing of the space is also straight forward.
The space with its south facing views to Highbury Fields is very beautiful, and it is a pleasure to host in.

26 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Would definitely use again

The booking process was simple and clear. Communication with the venue was established almost immediately and was seamless. Will definitely use this site again.

23 septembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Second Time Around

On a previous review I was deeply disappointed with the process of cancelling a bad booking. After, a series of messages I rebooked with another venue. The experience was straightforward and booking was a success. The overall experience was much better than the first one. But as you know first impressions are key. My rating is based solely on this booking. Any previous reviews stand.

1 septembre 2024
Avis spontané
Noté 3 sur 5 étoiles

It's OK

It's OK, but I don't like the fact that you're encouraged to pay up front for a venue you haven't even seen in person yet. Sure, it's apparently refundable, but if you're scouting multiple venues, who's got the budget to put down loads of different payments and then get some refunded?

There's inconsistencies in the level of detail provided about each venue, which I guess is down to what the venue provides, but still should be on Sharesy to vet.

24 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great communication

Really quick to respond and changed up our booking details last minute without issue. Very happy with this company and the venue we hired through them.
Thank you

7 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant centre

We play table tennis at the centre and have a delicious soup after our session on Mondays. Staff are brilliant, welcoming and helpful. I highly recommend you give it a try a join us on a Monday lunchtime for a soup, meet other members of the community and find out about other activities of the centre.

8 juillet 2024
Avis spontané
Noté 3 sur 5 étoiles

I liked the speed of booking, BUT...

I liked the speed of booking via Sharesy and the ease of use, but when a problem occurred (i.e. double-booking with the venue ) I didn't find Sharesy very responsive.

They alerted me but were then very slow to respond to my replies, leaving me uncertain whether my emails were going through. Furthermore, the only way to connect to the Sharesy team was via e-mail or contact form. I feel that a telephone call (which I asked for) would've helped alleviate my concerns much sooner.

While all was eventually resolved, I did find this quite frustrating and at the time found the duty of care somewhat unsatisfactory.

Hopefully, another opportunity will improve my experience.

22 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Well priced central london meeting rooms!

This was a brilliant meeting room for our Diamond Mastermind day with 8 women. Fabulous central location, easy to get to with transport links. Lovely spacious room, with all the equipment we needed, plus access to the kitchen as well for tea/coffee etc. The lady on reception was very helpful, organised our catering and couldn't do enough to make sure our day went well. Would highly recommend

13 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Simple, effective and time saving service

Using the Sharesy site was simple and effective from start to finish. The venue search feature, with its convenient and easy-to-read synopsis of each venue, is a great time-saver. The payment process and booking confirmation are flawless. Their communication is consistent and thorough without being overwhelming. Overall, a great service!

11 juin 2024
Avis spontané

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