1.NO prior notice of delivery date or time- arrived unannoumced 2. Wrapped sofa was brought iinto our house, left in front of our TV, & delivery persons departed - my husband & I are both disabled &... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Recieved side table withing a few days of ordering. Easy to assemble. For the most part good quality. The top of one side table wasnt plained very well during manufacturing. The packing was superb... Voir plus
Multiple pieces of a TV stand I ordered had chips / defects / scratches. I was able to successfully construct it, and fortunately the damage was to parts that are not well visualized now that it is... Voir plus
L'entreprise a répondu
I love the chairs we received and ordered more. I'm always a bit nervous using online companies that I haven't used before, but ShipItFurniture as great. Lots of communication, fast shipping, and be... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Ship It Furniture is a one-stop shop for all your furniture needs. We offer a wide selection of furniture for every room in your home, from living room sets to bedroom furniture to outdoor furniture. We also have a wide selection of accessories, including lamps, wall art, and rugs.
Coordonnées de contact
81666 CA-111, 92201, Indio, Etats-Unis
- +1 (760) 888-5217
- help@shipitfurniture.com
- shipitfurniture.com
4,3
Excellent
109 avis
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A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Disappointing First Experience – Communication Needs Improvement
I run a Shopify store (LuxeByMimi.com) and used ShipItFurniture through Syncee for dropshipping. Unfortunately, my experience was disappointing.
A customer placed an order for a mirror priced at $268.79, but the item was never fulfilled. During that time, I attempted to contact the supplier multiple times via phone and email but did not receive a response. I also received an automated message stating that support is only available via email, which made the lack of follow-up more concerning.
After several days, I was informed that there was a delay due to initial payment verification for a first-time order. While I understand that processes like this can occur, clearer communication upfront would have helped manage expectations.
Ultimately, the order was canceled because the item was out of stock in my customer’s region, despite being listed as available. A refund was issued, which I appreciate, but the situation resulted in a chargeback and negatively impacted my business.
As a small business owner, reliability and communication from suppliers are extremely important. While I understand that issues can happen, I hope improvements can be made in inventory accuracy and response times to better support retailers moving forward.
*Update: I was emailed by this supplier on April 27, 2026. They stated that a refund was initiated. It is now May 13, 2026 and I have not received my money. I had to dispute the transaction with my bank.
20 avril 2026
Avis spontané
Quick response
They contacted me quickly after an issue arose. Would not hesitate about ordering from them again.
1 mars 2026
i ordered another set of tables and i…
i ordered another set of tables and i like the waythey look my first order didnt meet expectations in color but customer service helped with my return.
12 mars 2026
Customer Service Very Responsive
Fedex lost my package, so I cannot review the quality of the furniture. However, I will say that customer service responded immediately and rectified the situation fairly. I will give them another try based on customer service alone.
27 mars 2026
Avis spontané
Super Fast Delivery, Slow Order Updates
The order got processed faster than I got notified it got shipped and delivered.
4 mars 2026
Fast shipping but communication with…
Fast shipping but communication with company can be spotty.
15 février 2026
Wrong item was sent to me
11 février 2026
Réponse de Shipitfurniture
Hi Angelita,
I am sincerely sorry for the mix-up with your order. Please rest assured that we are currently working directly with you via email to ensure you receive exactly what you came to us for.
We appreciate your patience as we finalize the resolution and get this corrected for you. We are committed to making this right!
One of the best shopping experiences…
One of the best shopping experiences with a online retailer very well trusted I will be buying future recliners here
20 février 2026
Avis spontané
Great Work!
Honestly, I got what I needed and I'm happy with it. Thanks to this website for making this happen and completing my house!
11 février 2026
Avis spontané
Amazing quality furniture
Amazing quality furniture. Best bed I have had.
14 janvier 2026
Avis spontané
I ordered a couch for my mother
I ordered a couch for my mother. Very comfortable, she loved it. Fast delivery.
4 février 2026
Avis spontané
Excellent furniture
Excellent furniture - great customer service, shoutout to Yusif.
13 février 2026
Avis spontané
This is my 4th time buying from them
This is my 4th time buying from them , nothing but Amazing and fast service ! Highly recommend!! Thank you
29 décembre 2025
Avis spontané
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I don’t usually leave reviews, but I had to for ShipIt Furniture. I was honestly a little skeptical about ordering furniture online, but it turned out to be such a good decision. The delivery was on time, everything was packaged really well, and the quality is actually better than I expected for the price. It just made the whole process easy and stress-free. I’d definitely buy from them again.
14 février 2026
Avis spontané
Great experience overall
Great experience overall! The furniture looks amazing and feels really high quality, especially for the price. Ordering was easy, shipping was smooth, and everything arrived in perfect condition. You can tell they really care about their customers. Definitely recommend checking them out if you’re looking for nice furniture!
12 février 2026
Avis spontané
***UPDATED REVIEW***
*****UPDATED*****
I’m updating my review from 1 star to 4 stars. Once communication was established, I received excellent customer service and they offered an agreeable solution quickly. I will purchase from them again!
I really wish that I hadn’t given this company a chance. I ordered a $300 dresser in Beige and received it in White. Mistakes happen. However, the lack of response to any of my communication via email or on their website is the reason for my 1 star review. If you do not have a phone number for customers to call, then respond to their emails.
11 février 2026
Avis spontané
Réponse de Shipitfurniture
Hello Kaitlan, thank you for connecting with us. We sincerely apologize for the initial communication gap and the color mix-up with your dresser. We are glad we have since established a direct line of communication to resolve this for you. As we are currently out of stock of the beige version, we have offered a significant resolution to make this right, and we look forward to finalizing that with you shortly to ensure you are satisfied.
It’s PERFECT
Quick turn around; very secure packaging
and the cabinet is dead gorgeous
28 janvier 2026
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