Really good product Very well made and constructed - compared to other brands Sized for the hips - not the waist - I made that initial mistake Exchanges were handled extremely well with refund o... Voir plus
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Poor customer service. Beyond bad. No phone line. No chat line. Slow email response. Refused to answer my request to raise a complaint. Couldn’t correct my order error 20 mins after initial order me... Voir plus
The underwear is discreet and works well. I’m using one to two pairs in a day after my prostatectomy. I was absolutely terrified of being wet and smelling. The pants work well and look like regular... Voir plus
These are brilliantly thin and feel just like everyday pantyliners. They lock away moisture and odour instantly, giving me complete confidence all day. They stay securely in place and never show under... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Trusted by millions, TENA helps people stay secure, dry and odour free. We are the global leader, offering products that help manage urinary incontinence, leakage and bladder weakness, day and night. For over 60 years we’ve been creating discreet feminine pads, underwear and pants, masculine shields and other effective solutions for this surprisingly common problem. By doing so, people of all ages the world over, can continue to enjoy the active, fulfilling life they deserve.
Coordonnées de contact
Royaume-Uni
- shop.tena.co.uk
4,4
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 28 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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Very good return and exchange process.
4 mai 2026
A well made product
A well made product and very comfortable to wear. Will order more. Speedy delivery.
29 mai 2026
Quick delivery excellent product
28 mai 2026
I don’t have an issue with the product…
I don’t have an issue with the product but with the promotion they advertised. Absolute fake promises of cash backs. Was rejected as soon as it’s been submitted. Please don’t advertise fake promotions
27 mai 2026
Avis spontané
Réponse de TENA UK
Hi Malia,
We're sorry to hear that you experienced difficulties with our promotion.
We'd like to understand more about what happened so that we can look into the issue and do our best to put things right. Please get in touch with our Customer Care team and provide as much detail as possible about your experience.
Your feedback is important to us, and we'll do everything we can to help resolve the issue.
Kind regards,
The TENA Customer Team
Réponse de TENA UK
Hi Frank,
We're sorry to hear that you weren't satisfied with the product.
We'd really appreciate the opportunity to learn more about your experience, as your feedback helps us to improve our products and services. Please do get in touch with our Customer Care team, and we'll be happy to listen to your feedback and see if there's anything we can do to help.
Thank you for taking the time to share your thoughts, and we hope to hear from you soon.
Kind regards,
The TENA Customer Team
I feel I can really trust this tena men…
I feel I can really trust this tena men it makes me feel very confident . Thanks
25 mai 2026
Reasonably priced and prompt delivery
20 mai 2026
right product for me and quickly…
right product for me and quickly dispatched , a little pricey but at least they work and comfortable .
20 mai 2026
Love these so much brought more.
Having suffered for a while with slight incontinence and was using pads daily. I wanted to find some more effective pants. They came beautiful packed. They fit well no issues with odours dampness or thickness around myself. Which had been embarrassing when wearing summer things.
They wash very well . I air dry as instructed. They've given me my confidence back about my leaky bladder so thank you tena so much.
27 avril 2026
Comfortable and efficient
Easy to use website efficient ordering process and prompt delivery. Garments individually wrapped and very comfortable to wear.
19 mai 2026
Timely arrival and nice fitting boxers
Timely arrival and nice fitting boxers. Will continue to use Tena products.
18 mai 2026
full support is given to the pnis and the testicles without any part sliding out of the pouch Tena seem to understand the way which parts grow in size as you age.
the pouch firmly holds all the genitalia even while doing vigorous physical excercise and gives me confidence while wearing shorts.
18 mai 2026
Absolutely awful big and bulky got them…
Absolutely awful big and bulky got them because the shop didn't have Always discreet . Never again would rather wear a nappy
29 mai 2026
Avis spontané
Réponse de TENA UK
Hi Julie,
We’re really sorry to hear that the pants weren’t quite right for you. Thank you for taking the time to share your feedback — we’ve passed this along to our product development team so they can look into it further.
If there’s anything we can help with in the meantime, please don’t hesitate to get in touch — we’re always here to help.
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