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I just received my passport stamp poster and it is great. The quality of the poster is excellent. It was shipped quickly and carefully, arriving in perfect condition. Five stars.

The product was exactly like it was mentioned and pictured, Look forward to the next time I can tick another stamp or two off, But not sure when that will be but 42 ticks is a good start for now!

I placed an order on November 30 for 2 products - a travel poster and a canvas print. I received a preview of both and approved them. I received the poster December 17 but not the canvas print. When i check the order status it says delivered. I emailed them and they said it hasn’t printed yet. I just think they forgot about the other product. I have emailed them 2 more times and heard no response. There is no phone number to call either. I liked the poster but don’t think i will ever get the canvas print.

The graphics are good but sizes run small.If they would advise I would have ordered one size larger. Wish I could exchange or replace. Update they sent me the next size larger at no charge. They went above and beyond. Other companies could learn from them. Thanks Travelbible

Great product and an fast shipping, i cannot ask more from TravelBible!

What incredible service!! I requested a few changes and you were so prompt and obliging. I look forward to receiving my print.

Thank you so much

Love my phone case, which is the perfect travel souvenir and arrived relatively quickly for a custom item. It's great quality, too.

Perfect T shirt, deliverd in the Netherlands 😃👍

I had a problem and the custumer service answer me as well as possible!

Unfortunately there seems to be an error in the webform...
I ordered two t-shirts, men's & women's, in different sizes. I ticked USA under the North America menu for both. Sadly, the USA did not print on either shirt.

The t-shirts however are good quality and feel nice.

Regards
Nathan.

No he recibido mi producto y hace un mes que lo compré
me mandaron una liga para rastrearlo pero dice que desde el 20 de octubre esta en Landmeier Rd ELK GROVE VILLAGE IL 60007 US y no se a quien pueda contactar para darle seguimiento

I love my countries visited shirt. Makes me smile about the places I have been, and will go.

Excellent product, great communication. fast delivery!

TravelBible prepared a gift for my daughter. They sent through a draft version for me to check by email. I asked for a few alterations which were done promptly and after a final check the finished product arrived by post within a few days. The process was straightforward and I’m very pleased with the print.

The delivery was super fast. I am very satisfied with my order.
I will gladly recommend it to my friends and i will definetely shop again in the future.

It's been over a month since I placed my order and it hasn't arrived. Since September 28th my case is stuck in Chicago.

Horrible service!!

I love the phone cases I have purchased through Travel Bible. They’re durable, gorgeous and absolutely unique. Honestly they even help me keep time straight when I can’t remember how long it’s been since I did something or saw someone. I just flip my phone around to figure out what year I went to what country based on my passport stamps and I have my answer!

This was a fun project. Very unique.

TLDR – poor customer support; poor quality of product. Just see photos to expect what you’d get.
I didn’t want to post about it at first because I wanted to see if it was truly a mistake, and that you were rectifying it. But I guess not.
I made an order in June for the travel pillow. After waiting for a month, I received an empty parcel (as show in in the last photo – 0.04g, stated as a plug) which I thought was a mistake. You insisted that you have sent the item out, and only gave me a tracking number to contact my local post office. You refused to offer any help on your end, despite me asking for different options – resending the item or refunding.
At first, to even get a response on how something you insisted you sent out – was actually just the wrapping WITH NOTHING IN IT, took almost a week. All I got after that was “Sorry not sure what happened there will be sending it out shortly”.
After which, I kept asking for a tracking number and the estimated delivery date. I sent many emails, but no respond until (4th September 2020) which he responded – This was delivered today, can you confirm it?
And when I checked the parcel – this was the state it was received in. I am not even joking.
Worst experience from this company. Shop at your own risk.

Edit: they did offer a refund/send another one. I requested they refund me, and kept pressing for 3 more days (3 emails) to ask them:
1) when they will do it
2) to send me proof of refund.
Today, they replied my email, BUT NOT TO ADDRESS MY CONCERNS. "We are wondering if you could change your trust pilot review from 1 start to something not as harsh?" So now my refund depends on my review.

As you can see from just the last interaction with them, they put their customers last and their "reputation" first. If they had replied promptly, addressing my concerns, this would at least be 2 stars.

Also, wondered how their website has such good reviews? After getting my item, I left a 1 star review but it never got published. Seriously, get at your own risk.

Update 15/9: They finally proceeded with the refund after chasing them down for another 2 weeks. Had to send a really nasty email in order to get a reply and my refund settled. In all, I did receive my refund.

Update 20/9/20: Based on the reply below (copied it in case they change their reply), they seem to also miss out the fact that other than the sloppy item which I have received and the slow replies, the main issue is their service recovery. Their review was deemed as more important than settling the true issue at hand (processing the refund). This service has nothing to do with the shipping or the other problems that I had - so don't use COVID 19 as a convenient excuse. As i've mentioned earlier, I did give them ample time before publishing this review, but I've waited too long (3 months for this issue to be settled). Their customer service is still terrible, really just deal with this company at your own risk. I'm 100% authentic with my reviews and everything that has happened. Tried to provide a balance viewpoint for neutral readers but their reply just says it all - always finding the easy way out to handle things.

"Reply from Travelbible
2 days ago
Hi Dilys, we are very sorry to hear about your experience. We understand that you did receive a full refund and the product also. The only issue with the product that we can see is that the box was damaged? We have been very understaffed and have had to make cutbacks and use different shipment partners due to COVID-19 so I hope you understand."