Showerstoyou Avis 

very helpful sales assistant. Technical knowledge and available to talk.

The man I spoke to was very friendly, the shower reasonably priced and delivered quickly. I was very pleased.

Delivered on time by a very helpful and polite driver

Great price and fast delivery

Good service and polite staff .Refunds given speedily

Great product and quick delivery

Found the site from a Google search for the product I needed. The price was competitive but the difference was the service. I emailed seeking product suitability clarification - and receive a timely response. This inspired confidence and the order was placed. Everything worked as promised

The shower it’s self is beautiful much nicer than I intisipated it to be now that it is in place I am over the moon

Great shower accessory set at a brilliant price. Delivered promptly the next day. Faultless really.. Well done!

Easy to order …reasonable price … quick delivery ..
Very friendly and helpful company

Quality product, decent price and a safe and secure delivery.

I would advise others to think carefully before purchasing from Showers To You. Our experience has been extremely disappointing, particularly when we needed help resolving a problem with an expensive product.
Our builder ordered Merlyn Ionic Essence inline shower doors through the company’s standard retail website for our house renovation. Four doors were ultimately purchased because the first was the wrong size. Showers To You refused to accept it back after installation had begun and the sizing issue was discovered.
We moved back into our partially completed house at the end of July. Since then, the shower door in our main bathroom has repeatedly dropped on its hinges, preventing it from closing properly and requiring repeated readjustment. The plastic strip at the bottom of this door has also broken off. We consider this unacceptable for a product sold at a premium price. We reported the recurring problem and requested that the faulty door and two unused doors be exchanged for suitable sliding alternatives from the same manufacturer. The glass is 8 mm thick, so one would expect a sliding system would better hold its thickness and weight rather than 2 hinges.
However, after numerous time-consuming communications with the online Sales assistant at Showers To You, we have repeatedly been told the solution is to tighten the screws further, even to the point where they squeak. The online sales assistant acknowledged that other customers had experienced the same issue, stating that 100% of those cases had been resolved by tightening the hinges until they squeak. We have done this but it leaves us questioning what happens if the problem keeps recurring. Repeatedly tightening the hinges is not a satisfactory long-term solution if the door continues to lose alignment. We have also been told that if this does not resolve the issue, it must be an installation problem rather than a fault with the door.
Our concern is not simply how to get the door closing properly today, or how to get a new plastic strip which has been ignored, but what happens when it drops again in a few months. Are we expected to keep tightening and readjusting the hinges indefinitely? We need confidence that the underlying problem has been resolved, not just temporarily corrected.
Most frustratingly, the only online sales assistant has refused to deal directly with me because our builder placed the order. Despite the doors being selected for our own home, delivered directly to our property and paid for by us through reimbursement to the builder, the online sales assistant’s position is that I have no consumer rights because the builder made the purchase. That has been said despite the builder being on copy and sending emails himself. This has become a barrier to resolving a problem with a product in our own home, rather than an opportunity to find a practical solution. I find it extraordinary that the way an order was processed through a standard retail website is being used to shut down any meaningful discussion with the people actually experiencing the problem.
We are now left with expensive doors and no satisfactory solution. We are being told, in effect, that the remaining doors must be installed before we can establish whether they develop the same problem, despite the additional cost and disruption this would involve. I am expecting that the response to this review will be that it’s the law that they don’t have to do anything as that is how they respond to all negative reviews. It’s not their fault or responsibility, it’s the manufacturer’s fault and not theirs.
My reply to that would be, problems can arise with any product. What distinguishes a good retailer from a bad one is how it responds when a customer raises a genuine concern. In our experience, Showers To You has shown little willingness to find a reasonable compromise.
The product problem is frustrating but the customer service has made it considerably worse.

Ordering online was easy and the information given was clear. The item I ordered arrived quickly and was exactly what I required.
Thank you.

The web site is easy to use. When I phoned to place my order, I spoke to a man who seemed out of his depth when a carrier cost was required, as I live out of the usual area. I phoned again and it was Gillian who responded and the difference was amazing. My order was placed efficiently and delivered on the due date. Gillian let me know when the order was leaving them. I was delighted by the service all thanks to Gillian.

Ordered the shower glass required. Good price. Easy website to negotiate. Unfortunately, the first shower glass that I ordered was discontinued, but ShowersToYou rang and guided me through another similar product. All good, new order received and happy with the purchase. The only downside was when the shower glass was delivered the delivery driver was unable to bring it into the property and was slightly rude about it. Fortunately my son was able to come round in the evening to lift it into the house. My husband has Parkinsons & unable to grip, I have recently had a total knee replacement and am on crutches. So not ideal. The company & the product good, delivery not so good.

I ordered a shower from Showers To You, paid extra for next day delivery, and that is exactly what I got - right model delivered within 24 hours for a reasonable price. I would therefore have no hesitation in recommending them to purchase from.

Great item and amazing delivery service

Excellent price and service - very quick delivery too!

No fuss return and exchange of a damaged item. Excellent email communication