have had two previous pairs of loafer shoes from this company,good quality leather shoes at a very reasonable price this time purchased suede slippers and am very pleased, next day delivery and re... Voir plus
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I will give a star three rating, and that is because of the timely delivery of the item I have ordered as well as the design and style of the booth I have ordered. However, I am disappointed by the qu... Voir plus
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Extremely pleased with the service from Silver Street and their chosen delivery company. The Chelsea Boots were excellent. Fitting comfortably. An excellent purchase.
L'entreprise a répondu
The shoes I ordered for a gift arrived in perfect condition , well packaged too . I always tend to choose Silver Street shoes when choosing shoes for my partner as they are well made and are of hig... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
A splendid collection of leather shoes, boots, wallets, wash bags and bags blending tradition and modernity. Designed in Leicester, Britain's footwear manufacturing hub.
Coordonnées de contact
Himalayan House, 430 Thurmaston Boulevard, LE4 9LE, Leicester, Royaume-Uni
- 0116 275 6555
- Info@silverstreetlondon.co.uk
- silverstreetlondon.co.uk
4,2
Bien
205 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 36 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Quick del and bootsare ace
11 octobre 2023
Very quick delivery
Very quick delivery, excellent presentation in packaging. Quality boots. All showed care and pride in what they do.
5 octobre 2023
Excellent customer service
The loafers ran slightly small but the Customer Service at Silver Street were very prompt in arranging an exchange.
25 septembre 2023
Order not received...
Made an order and was showing it delivered. Never received it. Made several calls and sent numerous emails. No response. Avoid at all costs...
17 juillet 2023
Réponse de Silverstreetlondon
Dear Customer,
We have been informed by our Warehouse that the order had been dispatched from us and it seems there is a delay from Royal Mail regarding the same.
IGNORED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
bought some boots they sole wore out completely inside 12 months, Silver street phone number 0116 2756655 is fictitious, it never gets answered, filled in the contact for, 4 times no answer what so ever, very rude avoid , there is no customer service what so ever avoid
5 juillet 2023
Avis spontané
Excellent allround service
I Emailed Silverstreetlondon regarding a delivery enquiry, I received a prompt phone call resolving my query and received my order the next day. Excellent service and good quality well priced shoes. Would definitely recommend to friends and family.
28 juin 2023
Professional service & great quality
Customer service was friendly & understanding: regarding enquiry of order status. Shoes are perfect in every way, good leather that will last, simplistic detail make it a must have. Will definitely purchase again in the future.
1 juin 2023
I purchased a rucksack with next day…
I purchased a rucksack with next day delivery at 12:10pm on a Thursday (I needed it for Friday) and it claims on the website to dispatch if ordered before 4pm. They put my delivery on a 48hour instead of next even though I payed extra for next day. Then when I try to contact to return it I had no response at al. Worst part is the quality of the bag isn’t even with the money. Shocking service, I’d avoid if you can!
18 mai 2023
Avis spontané
Réponse de Silverstreetlondon
Hi Ash,
While we apologise for the inconvenience caused, we will surely escalate the delivery service with our dispatch team. Please note that due to the product been bought from a third party retailer and not directly from us we would not be able to assist with returns/exchange as per our policy.
Items were never delivered or refunded
Items were not delivered by Royal Mail and the photo evidence of delivery has a different persons name and address.
Despite reporting this to Silver Street over email twice (as there is no contact phone number) they have failed to even acknowledge my email.
15 avril 2023
Réponse de Silverstreetlondon
Hello Rob,
While we do apologise for the above mishap by Royal Mail, we would like to confirm that not only did we acknowledge your email but also raised the same with Royal Mail and have dispatched a replacement via another Courier service (DPD)
Cancelled without telling me
Confirmed the order then sent me a Parcel Force confirmation number. 24 hours later sent my money back to Pay Pal with out any email explaining it was cancelled.
Poor customer service, wont bother with them again.
2 février 2023
Réponse de Silverstreetlondon
Hi Richard, we were going through a technical issue due to which our stock was not updated properly nor we could reply to any emails. We do apologise for any inconvenience caused
Nothing but send the survey after I…
Nothing but send the survey after I have received the goods!! How can I usefully comment otherwise?!
3 février 2023
Great price on the item I bought
Great price on the item I bought. Communications and delivery were excellent, couldn’t fault anything. Great service.
12 décembre 2022
Ordered my Chelsea boots on Saturday…
Ordered my Chelsea boots on Saturday afternoon and they arrived the next afternoon. Can't believe the quality of the boots absolutely top notch.
18 décembre 2022
Avis spontané
Informed on the progress of my order
Great quality product,kept informed of despatch and delivery even whilst strike action and Christmas rush is a problem. Great price.
19 décembre 2022
Well done Silverstreetlondon
Keeping up to date with what I ordered in delivery by e mails . Plus delivered on the date stated
5 décembre 2022
Great Experience
Fantastic service and delivery incredibly prompt. Great slippers..thank you xxx
3 décembre 2022
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