Very disappointed in the eye cream I purchased 3 weeks ago. It wasn’t cheap at £70 for 15ml so it was a little birthday treat for myself. However, after using it “sparingly”on both eyes it’s completel... Voir plus
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Gave me Perioral Dermatitis. No response from customer service. Awful! The scent is so strong, it burns yet is supposed to be gentle. And i spent £188 on these three products that i will never use ag... Voir plus
A Game-Changer for Glowing Skin ✨ The Gentle Acid has officially earned its place as a must-have in my skincare routine. Don’t be fooled by the name; while it’s incredibly kind to the skin (no ting... Voir plus
L'entreprise a répondu
Customer service is phenomenal - prompt replies & very helpful. I have only tried one product from Skin Rocks but it has become a staple in my routine & I have already got my refills stocked. I will d... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We Make Skincare Make Sense — Simplifying Skincare with Products that Deliver Long-Term Benefits Over Quick Fixes. Skincare For All Skin Types. Skincare Products That Work. Help Your Skin Look Your Best!
Coordonnées de contact
London, Royaume-Uni
- store@skinrocks.com
- skinrocks.com
3,6
Moyen
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The moisturiser and facial oil were…
The moisturiser and facial oil were delivered within a few days and they are top quality products; my sensitive, rosacea skin already feels smoother, looks more even and feels calmer. The cosmetics bag is great. Great value. Thanks so much!
16 avril 2023
Réponse de Skin Rocks
Hi Susan, we're thrilled that you are happy with your order! Thank you.
Jodie - Team SR
The best Oil I’ve ever put on my face
The best Oil I’ve ever put on my face, it sinks in , it’s not greasy, it’s comforting Has no discernible smell so it’s good at night and it doesn’t invade your senses. I received my product very quickly and the website and ordering process was very slick. The magnetic close of the cap is not as strong and as effective as the lid packaging of the retinoid product But I still love this product and would repurchase as soon as it’s empty
10 avril 2023
Réponse de Skin Rocks
Hi Diane, wow this is such a lovely review, thank you! We're delighted to hear that you're loving The Support Oil.
Jodie - Team SR
Awesome service
Easy ordering, fast delivery in recyclable packaging.
And, of course, an awesome product 🌟
17 avril 2023
Réponse de Skin Rocks
Hello Maxine, thank you so much, this is great news!
Jodie - Team SR
Réponse de Skin Rocks
Hi Jane, this is what we LOVE to hear, thank you!
Jodie - Team SR
Réponse de Skin Rocks
Hey Rebecca, we're thrilled to hear such wonderful feedback.
Jodie - Team SR
Réponse de Skin Rocks
Hi Sue, thank you for your review, we're so happy to hear your positive feedback.
Jodie - Team SR
I have been so happy with the…
I have been so happy with the recommended products , purchase, and prompt delivery- even to Australia 😊
17 avril 2023
Réponse de Skin Rocks
Hi Vivien, thank you! So wonderful to hear your feedback all the way from Australia!
Jodie - Team SR
Super quick from ordering to delivery
Super quick from ordering to delivery. Fantastic service. Well done to the whole team.
16 avril 2023
Réponse de Skin Rocks
Hello, thank you so much for your kind review, we appreciate this a lot!
Jodie - Team SR
Fantastic service from Skin Rocks
Fantastic service from Skin Rocks! When my original order was lost during transit a replacement was sent immediately and I am delighted with the Skin Rocks moisturiser. Thank you for your excellent customer service.
16 avril 2023
Réponse de Skin Rocks
Hi Paula, thank you! We're delighted that we could turn this around for you and that you're now enjoying your Moisturiser.
Jodie - Team SR
Réponse de Skin Rocks
Hey Lisa, thank you! This is wonderful to hear.
Jodie - Team SR
Réponse de Skin Rocks
Hello Rachel, I'm so glad to hear that! Thank you!
Jodie - Team SR
Réponse de Skin Rocks
Hi Tracey, this is fabulous feedback, we're so glad that your experience was quick and easy.
Jodie - Team SR
Quick response to question
Quick response to question - Fast delivery - fantastic products love it 🥰
16 avril 2023
Réponse de Skin Rocks
Hi Helen! This makes us so happy, thank you so much for your review!
Jodie - Team SR
Réponse de Skin Rocks
Hi Helen, thank you so much, we could hope for nothing more!
Jodie - Team SR
Réponse de Skin Rocks
Hello, we're so happy to hear such positive feedback, thanks so much.
Jodie - Team SR
Fabulous products
Fabulous products, efficient service and kept me up to date about my package from the start to finish.
16 avril 2023
Réponse de Skin Rocks
Hello Helen, we're so glad to hear your great feedback, thank you.
Jodie - Team SR
Fast delivery and the product (retinoid…
Fast delivery and the product (retinoid 2) is brilliant! I can already feel a difference after 1 week of using it
16 avril 2023
Réponse de Skin Rocks
Hello! We're so, so glad to hear that you are loving Retinoid 2, thank you so much!
Jodie - Team SR
Five star for sure
Five star for sure! Excellent products and speedy delivery! Who could ask for more (not me!).
16 avril 2023
Réponse de Skin Rocks
Hello Nikki, yay! We LOVE this, thank you!
Jodie - Team SR
Easy to order which came very fast
Easy to order which came very fast. Very happy with Skin Rocks.
16 avril 2023
Réponse de Skin Rocks
Hi Kathryn, we're so happy to hear this and cannot thank you more!
Jodie - Team SR
Speedy delivery
16 avril 2023
Réponse de Skin Rocks
Hi Karen, so glad that your order arrived quickly, thank you for your review.
Jodie - Team SR
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