Ski Solutions Avis 

330
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

James took our requirements and found a tailored solution for our ski break. Knowledgeable and gave us a great insight into various resorts. Cara was also able to help with our ski equipment require... Voir plus

Noté 5 sur 5 étoiles

I book every year through ski solutions. I use the same agent, James. This makes the process very easy: he has all our details, and knows what we are after, so the whole process is very quick and easy... Voir plus

Noté 5 sur 5 étoiles

I have been booking ski holidays through Ski Solutions for about 10 years now. Andy always finds us top quality accommodation in all the resorts we have been to. Nothing is too much trouble even when... Voir plus

Noté 5 sur 5 étoiles

We have been using the company's services for four years now, and we have never had a single complaint. Any issues were always resolved quickly. The company employs a team of professionals. I highly r... Voir plus

À propos de l'entreprise

  1. Vacances & voyages

Informations provenant de diverses sources externes

Enjoy unforgettable ski holidays with Ski Solutions, the luxury ski specialists. With over 30 years' experience - benefit from our expert knowledge.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

330 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(330)

43 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Tom Power

Tom Power, as always , offered sound advice and researched a number of combinations.

18 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Very professional and reliable

Very professional and reliable.

I found Ski Solutions online and they were truly excellent. Clare was incredibly professional and has clearly been in the industry for a long time. We have been booking chalets for years and Clare has been by far the best agent we have dealt with. She knew the ski areas very well and was very helpful in finding chalets which would cater for babies (cots, access, size of bedrooms etc.). Ski Solutions carried out thoroughly due diligence on the chalet we were looking at booking before taking our deposit payment - she really went above and beyond in all respects.

23 août 2023
Avis spontané
Noté 5 sur 5 étoiles

2024 booking

We've booked three or four trips now for a party of 12 people with Ski Solutions. Good at understanding requirements, not at all pushy (we've gone through same rep - Emily - each time) and good after sales support up to travel date. I don't perceive that you pay any more using them as an agent and saves a lot of time and hassle. Can usually get a discount and/or some extras thrown in.

31 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Perfect first ski experince for the kids

Speaking to Ross really helped me to understand our options and get what we want from our ski holiday.
As novice skiers taking the kids for the first time we wanted a relaxed positive expereince, and thats 100% what we got.

2 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Sophie is a total legend

Sophie is a total legend. She was so patient with my endless requests to look at different options and super efficient with getting back to me quickly.
Then at the end of it all I have ended up with a great deal for my next holiday. Thank you Sophie and Ski Solutions

4 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Understood our interests and budget

Ski solutions were able to show us a range of different options for the proposed dates that we could travel. Their knowledge of the different ski areas, comprehensive quotes, with a range of options and desire to find the right thing for us was exceptional. They didn't try to just sell us the most expensive option, gave thoughtful comments on best value and ski terrain. We can't wait for the holiday and will most definitely be using them again

30 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Always finds the answer

Always finds the answer!

We have been dealing with Sophie now for 5+ years and she always comes up with a solution to our awkward booking (10+ people for a few nights in a ski resort). Super speedy responses to any questions and always finds us a great resort and hotel.

30 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Another positive booking experience

We have used Ski Solutions on several occasions and have had nothing less than first class service from Clare. This time was no different and as ever, she was understanding, obliging, helpful, knowledgeable and very keen to get our booking sorted.

22 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Knowledgeable and pleasant people to deal with

From the initial contact, James at Ski Solutions was both very responsive and a pleasure to deal with. He came up with a number of good ideas and came back to us quickly with options once we had decided on location and dates. Good follow up but not too pushy (which was helpful when booking for a group as we needed time to get all in agreement!)

19 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

A personal service

A personal service, you tell the consultant what you want, and the consultant does all the research and comes back with options.

10 mai 2023
Avis spontané
Noté 2 sur 5 étoiles

My daughter's brand swimsuit…

My daughter's brand swimsuit disappeared from room while we were away. We complained several times since December. No responsibility taken neither by Ski Solutions nor by the hotel they organised for us.

19 décembre 2022
Avis spontané
Logo de Ski Solutions

Réponse de Ski Solutions

Hello Laila,

Having liaised with your hotel, they were unfortunately unable to find your swimsuit.

Apologies that we were unable to assist you further.

Regards,
Murray Dee – Head of Client Services

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