Sleepkings Avis 

672
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivered really quickly from ordering, really friendly guys, paid for assembly service which was great. Bed is exactly as described and is lovely. Ordered for my elderley mum who needs an adjustabl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic from the order straight to delivery The lady who takes the order follows it through till it's in your bedroom . The value is FANTASTIC I'm a canny Glaswegian lady who had her own busine... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Super service and good friendly service no problems in ordering came on time nice courteous delivery set .y bed up cleared up and left with a smile.

Noté 5 sur 5 étoiles

Extremely good customer service. The adjustable beds are well made, easy to use & very comfortable, amazing value for money. Delivery, removal & install was perfect, they phoned with a delivery date... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de lits
  2. aussi dans
  3. Fabricant de meubles
  4. Magasin de matelas
  5. Magasin de meubles
  6. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

We are Sleepkings, your premier destination for all things related to beds. As a leading UK retailer specializing in mattresses and beds, we've been serving customers since 2005, providing mattress and bed deliveries across the UK. Our primary concern is your quality of sleep, and we're committed to helping you achieve a better night's rest. With a vast selection of mattresses in our inventory, we offer swift delivery for most of our stock items, ensuring you find just what you need. Our focus is on delivering high-quality products directly to consumers, with significant cost savings and convenience. We recognize that buying online, especially from an unfamiliar source, can be intimidating for many individuals. If you have any uncertainties, please don't hesitate to reach out to us through our live chat, telephone, or email support. Our dedicated team is readily available to assist you. If you prefer an in-person shopping experience, visit our store! That's right, you can personally explore and choose your ideal bed or mattress. Our knowledgeable and friendly sleep experts are always delighted to guide you on your path to a more restful night's sleep. Why not pay us a visit? You can find our showroom at 50 Dewsbury Road, Ossett, WF5 9NQ. We look forward to welcoming you! For inquiries, you can contact us at: Email: info@sleepkings.co.uk Phone: 01924 265483 Operating Hours: Mon-Fri: 9:00 AM - 4:00 PM Sat: 9:00 AM - 1:00 PM Sun: By Appointment Only


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

672 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(672)

110 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

5* products

Can’t thank Andrea enough for the 5* service had a few mattresses and toppers off her now. Always amazing customer service and products!

22 mars 2025
Avis spontané
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Réponse de Sleepkings

Aww Andrea is a credit to us. She goes above and beyond. We appreciate it when customers acknowledge this so thank you and we will pass this on to her.

Noté 5 sur 5 étoiles

Excellent bed and service

Great bed, price, service and delivery. Extremely happy with the bed, after looking for something suitable for a while, it was great to come across a company who sold the electric bed with the divan, mattress and headboard included in the price. It was only 4 days between ordering and it being delivered and set up. Having the option to have the old bed frame and mattress removed made everything stress free.

16 septembre 2025
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Réponse de Sleepkings

Hi Jo. We try our best to make the order and delivery process as easy and stress free as possible for our customers. We're super pleased to hear you're happy with your purchase and are enjoying your new bed. Thank You for your order and review.

Noté 5 sur 5 étoiles

Best bed I've bought in years the

Best bed I've bought in years the, mattress is so comfortable I'm getting the best night's sleep and it's also helping with my asthma and arthritis. The best investment I have made. And the delivery was spot on well informed on the day of delivery the two delivery team guys pamma and paras were polite and friendly assembled the bed and took away all the packaging first class service from sleepkings

9 septembre 2025
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Réponse de Sleepkings

Good Afternoon Martin...This is music to our ears. To hear our products are helping customers getting a better nights sleep and improving some health issue is amazing. Thank you for such a fantastic review and for your order.

Noté 5 sur 5 étoiles

First time using this company and had a…

First time using this company and had a brilliant service brought my dad a bed delivery was spot on drivers rang me to say what time they was turning up first class service thank you very much well happy 👏👏👏👏👏👏😁

3 septembre 2025
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Réponse de Sleepkings

Hi David, This is amazing to hear. we're very grateful for your order and your kind review.

Noté 1 sur 5 étoiles

Terrible customer service and a low quality bed.

The bed was delivered and put together by some guys who didn’t really know what they were doing. They had to call someone and be talked through it. Just as they left we got mum on the bed to test it out. She pressed the button to raise her head and there was an almighty crack and the bed collapsed. The motor was held on the frame with a flimsy bit of plastic. I called and left a message and an email with customer services and got a call and a WhatsApp after a while. I complained and was asked to send pictures which I did. I heard nothing ever again despite emails and messages to sleep kings on WhatsApp. The customer service was appalling! The bed (£800) was terrible quality and the fact that they didn’t care about my frail 77 year old mother and the shock the bed collapsing caused was worst of all

31 décembre 2024
Avis spontané
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Réponse de Sleepkings

We’re very sorry to read your review and to hear about your experience. This is certainly not the standard of product or service we aim to provide, and we sincerely apologize for the distress this caused, especially for your mother.

We take feedback like this very seriously and will investigate what went wrong. Please rest assured we want to make this right for you.

Noté 5 sur 5 étoiles

Good service from Andrea

Good service from Andrea. Great bed well worth it. Am now sleeping sitting up as I do , and not slipping as knees can raise. Brilliant sleep. Would recommend

25 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and assistance

Having called Sales, I initially spoke to Andrea and I found her to be very knowledgeable and helpful. I subsequently purchased an electric adjustable bed for my mother in law and she is delighted with the comfort and other attributes of the bed. I then purchased sheets which were received the next day. I cannot fault the service and would highly recommend Sleep Kings.

17 juillet 2025
Avis spontané
Noté 4 sur 5 étoiles

The bed arrived on time and was…

The bed arrived on time and was assembled in good time. Very happy with the flexibility and comfort. I've enjoyed restful night's sleep in a bed for the first time in years.

The only criticism I have was a conversation with a very curt and unhelpful person in sales. Hence 4 and not 5 stars.

11 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Had a good overall experience with…

Had a good overall experience with Sleepkings. I had a query about delivery and Andrea from Sleepkings arranged that straight away. the bed arrived within the stated 5 days and was put together within 30 minutes of delivery. When the delivery guys left I noticed that mattress retaining bracket was missing but Andrea put one in the post the same day and gave me a 50% discount on the installation charge - excellent customer service.
The bed itself (Restwell Adjustable Double) seems solidly built and the motors work quietly and smoothly with a good range of adjustment. However, I thought that the supplied mattress which was the memory foam option was cheaply made and is at least 2 inches longer than a standard 4ft 6 mattress. This kept getting caught under the headboard as the head of the bed was raised. Tried sleeping on it for one night and woke up with back pain so swapped it back to my old pocket sprung mattress that I was keeping for my spare bed. Happy now and find the bed really comfortable so my advise would be to go for the pocket sprung option. So, in conclusion Sleepkings - excellent customer service, Restwell bed - very good, good value but shame about the mattress which I seem to be stuck with...

11 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Rubbish after sales

Dreadful customer service, very polite on the phone, make all sorts of promises to put things right, but never follow through & nothing gets done. I have had my bed a few months & have had to buy my own headboard & mattress. Don't bother, you get what you pay for. Complaining 23rd April to 28th may !!

28 mai 2025
Avis spontané
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Réponse de Sleepkings

We're truly sorry to hear about your experience, and we sincerely apologise for the inconvenience and frustration this has caused. While we always aim to provide a high standard of service.

Please be assured that we take your concerns seriously, and we will be thoroughly investigating the matter to understand what went wrong. Your feedback is very important to us, and we’re committed to making improvements.

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