Sleepkings Avis 

672
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivered really quickly from ordering, really friendly guys, paid for assembly service which was great. Bed is exactly as described and is lovely. Ordered for my elderley mum who needs an adjustabl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic from the order straight to delivery The lady who takes the order follows it through till it's in your bedroom . The value is FANTASTIC I'm a canny Glaswegian lady who had her own busine... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Super service and good friendly service no problems in ordering came on time nice courteous delivery set .y bed up cleared up and left with a smile.

Noté 5 sur 5 étoiles

Extremely good customer service. The adjustable beds are well made, easy to use & very comfortable, amazing value for money. Delivery, removal & install was perfect, they phoned with a delivery date... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de lits
  2. aussi dans
  3. Fabricant de meubles
  4. Magasin de matelas
  5. Magasin de meubles
  6. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

We are Sleepkings, your premier destination for all things related to beds. As a leading UK retailer specializing in mattresses and beds, we've been serving customers since 2005, providing mattress and bed deliveries across the UK. Our primary concern is your quality of sleep, and we're committed to helping you achieve a better night's rest. With a vast selection of mattresses in our inventory, we offer swift delivery for most of our stock items, ensuring you find just what you need. Our focus is on delivering high-quality products directly to consumers, with significant cost savings and convenience. We recognize that buying online, especially from an unfamiliar source, can be intimidating for many individuals. If you have any uncertainties, please don't hesitate to reach out to us through our live chat, telephone, or email support. Our dedicated team is readily available to assist you. If you prefer an in-person shopping experience, visit our store! That's right, you can personally explore and choose your ideal bed or mattress. Our knowledgeable and friendly sleep experts are always delighted to guide you on your path to a more restful night's sleep. Why not pay us a visit? You can find our showroom at 50 Dewsbury Road, Ossett, WF5 9NQ. We look forward to welcoming you! For inquiries, you can contact us at: Email: info@sleepkings.co.uk Phone: 01924 265483 Operating Hours: Mon-Fri: 9:00 AM - 4:00 PM Sat: 9:00 AM - 1:00 PM Sun: By Appointment Only


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

672 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(672)

110 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience with Sleepkings

Great experience with Sleepkings. Delivery was really quick and I was kept informed all the way through. Delivery and set up was excellent, the guys were very quick and professional at removing my old bed and setting up my new one. Absolutely love my new bed, great value for money and an all round excellent experience. Would definitely recommend Sleepkings.

9 juin 2025
Noté 5 sur 5 étoiles

Great customer service!

Great great, great communication. Had a slight hiccup in arranging delivery but the staff were amazing at fixing the problem quickly and with minimal fuss.

4 juin 2025
Noté 5 sur 5 étoiles

Website was easy to use

Website was easy to use, lots of emails at every step from ordering to delivery. We are very pleased with our mattresses , very good quality and very comfortable.

3 juin 2025
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Réponse de Sleepkings

Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.

Noté 3 sur 5 étoiles

Delivery of the bed was quick

Delivery of the bed was quick. We did have a problem with the 3ft single bed not fitting through the doorway of the bedroom. We had taken a 3ft bed out of the room so didn’t envisage a problem getting the new bed in. It had to be put in my lounge which isn’t ideal.

2 juin 2025
Noté 5 sur 5 étoiles

Excellent Service!

We reached out to sleep kings after being let down by another company for an adjustable bed. We needed one as quick as possible in order to get my grandmother home from hospital. We ordered on a Monday and they marked it as urgent for us. The bed was then delivered on the Saturday.
We were kept informed of the delivery process. Bed was set up upon delivery and the delivery men were so nice and friendly.

Thank you sleep kings! We couldn't fault the ordering process at all. Thanks to you my grandmother is now able to come home!

12 mai 2025
Avis spontané
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Réponse de Sleepkings

Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.

Noté 5 sur 5 étoiles

real fast delivery put beds in bedroom…

real fast delivery put beds in bedroom made putting them together easy many thanks sleepkings.

14 mai 2025
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Réponse de Sleepkings

Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. The bed I required was needed urgently. From start to finish it was delivered within 5 days. From the person I spoke to on live chat to the guys who filled the bed was a first class service.

13 mai 2025
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Réponse de Sleepkings

Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.

Noté 5 sur 5 étoiles

Very good 👍 delivered spot on

Very good 👍 delivered spot on , on time , some instructions to put bed together, would have been handy , otherwise very good from sleep kings,

6 mai 2025
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Réponse de Sleepkings

Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.

Noté 5 sur 5 étoiles

Highly recommend

Everything, simple to order and service was excellent delivery was excellent on time and the two guys who delivered the bed were courteous and friendly, Harsh and Paras were their names beds were brought in and unpacked and assembled and all packaging taken away, they explained the controller process for lifting and changing positions perfectly, I would definitely recommend.

6 mai 2025
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Réponse de Sleepkings

Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.

Noté 1 sur 5 étoiles

Customer Service do not respond

I have requested from customer services 3 times for a replacement foot but have not received any response. Trundle bed is very wobbly and my 10 year old grandson had to sleep on it with the legs folded down. The single bed plus trundle bed is not very good quality and not what I would expect from a British manufacturer.

11 avril 2025
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Réponse de Sleepkings

We sincerely apologize for the inconvenience you've experienced. Please rest assured that we have already sent out the replacements for your order.

We understand how frustrating this must be, but as part of our commitment to providing the best possible service, we do have to follow a proper procedure. This includes thoroughly investigating why this issue occurred, identifying the root cause, and ensuring we implement a resolution that not only solves the immediate problem but also helps prevent it in the future.

We truly appreciate your patience and understanding, and we're here to support you every step of the way.

Noté 5 sur 5 étoiles

Very friendly man who help me on the…

Very friendly man who help me on the phone to order our bed not arrived yet but she all will be fine.

28 avril 2025
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Réponse de Sleepkings

Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.

Noté 5 sur 5 étoiles

Latex pillows

Very quick delivery, very happy with the products

24 avril 2025
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Réponse de Sleepkings

Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.

Noté 5 sur 5 étoiles

Everything was great from start to…

Everything was great from start to finish, just needed to be able to track the delivery without setting up an app, not easy for elderly people and lets' be fair most of these beds are for the elderly.
The only other thing, there were no instructions with the bed if you are putting it up yourself.
Very happy with the quality and your delivery man.
Thank you

22 avril 2025
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Réponse de Sleepkings

Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.

Noté 2 sur 5 étoiles

I have no bed as they could not fit it…

I have no bed as they could not fit it in my flat so im sleeping on a chair as i cant get up off the floor due to disabilities

22 avril 2025
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Réponse de Sleepkings

Hi

Thank you for your feedback and we have been in touch and resolved your issue.

Kindest Regards

Sleepkings

Noté 5 sur 5 étoiles

Very easy from order to delivery fast…

Very easy from order to delivery fast and effortless would definitely use again

15 avril 2025
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Réponse de Sleepkings

Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.

Noté 1 sur 5 étoiles

They don't deliver

Advertised as delivering here on the island and then cancelled and refunded the order. If they don't even know where they deliver, what hope is there.

14 avril 2025
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Réponse de Sleepkings

Thank you for your feedback. We apologise that your order was cancelled. While our delivery exclusions are available on our website, it's clear there was a disconnect in the ordering process. We are working to improve the visibility of this information to prevent similar experiences.

Kindest Regards

Sleepkings

Noté 5 sur 5 étoiles

The delivery service was excellent the…

The delivery service was excellent the guys were very helpful…….

14 avril 2025
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Réponse de Sleepkings

Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.

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