Smart Kid Store Avis 

400
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Wonderful, speedy delivery, within two days. Great communication through emails.Product was Wonderful. I am so impressed with your company, will definitely be using again. I will be recommending to al... Voir plus

Noté 1 sur 5 étoiles

I ordered a SnuzSurface Duo mattress after the product page appeared in searches for a SnuzKot mattress. The page had conflicting information. The title said 70 x 140cm, but the metadata referred... Voir plus

Noté 5 sur 5 étoiles

Absolutely wonderful, we order a rather expensive pram speed bumbleride, the order was easy and clear, and I was contacted twice before and on the day of delivery to receive the order, the staff wa... Voir plus

Noté 5 sur 5 étoiles

Ordered a miniuno touch fold Stroller, the first one was ordered with the no rush delivery and did arrive within the time stated but only take this option if you really are happy waiting the full 20... Voir plus

À propos de l'entreprise

  1. Magasin de puériculture

Informations provenant de diverses sources externes

Smart Kid Store is a multi channel retailer that has been providing quality baby products since 2012.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

400 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(400)

30 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Still haven’t received my high chair…

Still haven’t received my high chair despite paying postage for quicker delivery. Email saying it would arrive today but having checked with dpd looks like Monday. Very disappointed with the service

10 juin 2022
Logo de Smart Kid Store

Réponse de Smart Kid Store

Hi Ruby Whitelaw

Thank you for taking the time to post your review and we are sorry that you are not happy with the service, the delivery timescale that you paid for takes this up until Tuesday next week so don't worry it will be with you within this time. We can see that we have provided the tracking so please do keep an eye on this.

Please don't hesitate to contact us if you have any further concerns

Kind regards

The Customer Service Team

Noté 5 sur 5 étoiles

Giraffe

Fantastic product excellent service good value for money bought this for my granddaughters 1st Christmas I know she will just love it

9 juin 2022
Noté 5 sur 5 étoiles

Delighted with the Hauck Buggy I bought…

Delighted with the Hauck Buggy I bought for my grandson visiting. Wanted a lightweight one for ease and this ticks all the boxes. The basket below is a great size for carrying extras and it comes complete with a rain cover. Love the Winnie the Pooh design on the seat too.
Great communication from Smart Kids Store too. Kept me updated at all times regarding delivery. Fab service all round. Thank you so much. Highly recommended.

3 juin 2022
Noté 5 sur 5 étoiles

excellent website

excellent website, easy to use, clear delivery timescale, easy checkout with lots of pay later payment options, free gift also as we spend over £200

2 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

False information about delivery

Unfortunately when I called costumer service been given false information about delivery time which lead me into cancellation of order and asking for a refund, plus due to not enough time to order item elsewhere i will have to use old stroller for my trip.

27 mai 2022
Logo de Smart Kid Store

Réponse de Smart Kid Store

Hi Simona

Thank you for taking the time to post your review and we are sorry that you were not happy with the service. Having reviewed this and listened to the phone call you made we can confirm the following. This item is a pre-order for when it was due back into stock today. The availability date was shown on the front of the item page as the 27th May, there is then the delivery timescale. We can see that you phoned earlier in the week and were told that it was due back into stock in three days time, we understand that you understood this to be delivered to you in three days time. Please accept our apologies if there was any confusion.

Kind regards

The Customer Service Team

Noté 1 sur 5 étoiles

No sound put batteries in and does not…

No sound put batteries in and does not work
Read a review on Argos and some one said the exact same thing

13 mai 2022
Logo de Smart Kid Store

Réponse de Smart Kid Store

Dear Katie

Thank you for taking the time to post your review and we are sorry that you have an issue with your item. We really would encourgae you to contact our team at hello@smartkidstore.com so that we can resolve any issues.

Kind regards

The Customer Service Team

Noté 1 sur 5 étoiles

Last one. :( dissatisfied customer

Disappointed only in the fact I had ordered the cot bed that was the last one. And they wasn't fully satisfied to send out this one as it didn't meet there standards. And I fell in love with the cotbed as it fitted in with the theme of the room.

9 mai 2022

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus