To be honest I was a bit reluctant to seal my black limestone patio, as our building work was done two stages which meant that the slabs where part sun bleached. But after putting on the two coats of... Voir plus
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Spoke with Kieran today at Smartseal he was very helpful with placing my order and pointing me in the right direction to how much product was needed. Fantastic service and would highly recommend these... Voir plus
I've just spoken to SmartSeal's customer service adviser (Ricky Kirwan) about sealing a new paved limestone driveway. Having left a message he called back promptly and not only was he hugely knowledg... Voir plus
I emailed Smartseal with a query yesterday Sunday and Leanne from Smartseal rang me this morning Monday which was nice as I didn’t expect a phone call just an email. I found Leanne to be very pleasant... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Smartseal supply a comprehensive range of professional-grade cleaning products and sealers for external and internal hard surfaces. Catering for the domestic and commercial market, we have built up a solid reputation for quality products that can clean and provide lasting protection to driveways, patios, walls, roofs plus most internal hard surfaces. Our aim is to provide good customer service supported by expert technical advice where necessary. If you are looking to keep your home looking its best, we may be able to help. Feel free to call us and speak to one of our helpful advisors.
Écrit par l'entreprise
Coordonnées de contact
Unit 3, 65-67, Cutlers Road, , CM3 5WA, South Woodham Ferrers, Royaume-Uni
- 01268 722500
- contactus@smartseal.co.uk
- smartseal.co.uk
4,9
Excellent
11 k avis
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Good website
Good website , easy to find products and order the kit.
plus customer care, Ricky , was very helpful and informative. thankyou.
18 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
We're delighted to hear that you found our website easy to navigate and that ordering your Imprinted Concrete Sealing kit was a smooth process. It's wonderful to know that Ricky provided such helpful and informative assistance.
Great customer service from Leanne
Great customer service from Leanne, helped me with the whole process of purchasing from Smart Seal, Answered every question I had regarding the product, was also very patient. Next time I know who to ask for. Thank you for the great experience Leanne.
20 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
We're so pleased to hear about your excellent experience! It's wonderful to know that Leanne provided such helpful and patient assistance throughout your purchase. We truly appreciate your kind words and look forward to assisting you again in the future.
Exceptional service - great product.
Very prompt service my item arrived well on time. This is the 2nd time I have used them. Will continue.
13 août 2026
Réponse de Smartseal UK Ltd
Thank you for your feedback, Jay! We're delighted to hear that your order arrived promptly and that you've chosen to use Smartseal for a second time. We really appreciate your continued support and look forward to helping you again in the future!
Kind regards,
Josh@Smartseal
Easy to order and delivered on time
Easy to order and delivered on time. There is an odour when using Smartseal but it lasted 3 years last time before the drive needed a wash and redcoat. Good to see the formula has not changed so expect the same cover for a similar duration this time.
10 août 2026
Réponse de Smartseal UK Ltd
We're glad to hear that ordering was easy and delivery was prompt. It's great to know you've had a positive experience with our Block Paving Sealer durability. Thank you for your feedback!
Great service
Great service
Ordered
Delivered
Yet to use just waiting for a suitable weather window
12 août 2026
Réponse de Smartseal UK Ltd
Thank you for your feedback, Brian! We're delighted to hear that you were pleased with the service and that your order arrived promptly. We hope you get the results you're after once you've had a chance to use the product.
Kind regards,
Josh@Smartseal
Great customer service
I would like to thank Leanne & Christie for all their help, advise & friendly thoughtful manner, a credit to your company. I have ordered the smart seal black limestone sealer & the extreme natural stone cleaner & I will have before & after photos once I’ve cleaned & sealed
Many thanks
Gwyn (Berkshire)
19 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
Thank you for your lovely feedback, Gwyn! We're delighted to hear that Leanne and Christie were able to provide such helpful advice and friendly service. It's great to know you're happy with your Black Limestone Sealer and Xtreme Natural Stone Cleaner, and we hope you're delighted with the finished results. We'd love to see those before-and-after photos once you've completed the work!
Kind regards,
Josh@Smartseal
Réponse de Smartseal UK Ltd
Thank you for your feedback, Alexandra! We're delighted to hear that you found the product easy to work with and were pleased with the very fast delivery.
Kind regards,
Josh@Smartseal
Réponse de Smartseal UK Ltd
Thank you for your continued support, Christopher! We're delighted to hear that you've always been pleased with our products and that you're planning to buy from us again.
Kind regards,
Josh@Smartseal
Had a problem with an order through a…
Had a problem with an order through a third party. Sorted it immediately. Great customer service
12 août 2026
Réponse de Smartseal UK Ltd
Thank you for your feedback, Lynn! We're sorry to hear there was an issue with your order through a third party, but we're delighted that our team was able to resolve it immediately. It's great to know you were pleased with the customer service.
Kind regards,
Josh@Smartseal
I phoned to get advice regarding…
I phoned to get advice regarding painting a previously untreated concrete driveway approx 2.5m by 20m
(The drive was previously covered with about four layers of very badly applied tarmac, which is now completely removed)
I spoke to Ricky on Tuesday August 18th, and Leanne today (19th August)
Leanne and Ricky were both excellent communicators and friendly, knowledgeable and adept sales people.
As a Business Development Manager ( in a previous job)for many years, working for a major large scale shotblasting and painting contractor, I would be proud to have Leanne and Ricky as part of my team. As customer facing people , they are excellent representatives of your company. Hopefully I will find the right product, at the right price in the near future and order it from SmartSeal.
Thank you Leanne and Ricky for your time and great advice!
Peter Thomson
19 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
Thank you for your fantastic and detailed feedback, Peter! We're delighted to hear that Ricky and Leanne were both able to provide such helpful, knowledgeable and friendly advice regarding your driveway project. It's especially rewarding to hear such high praise from someone with your own experience in the industry and customer-facing roles.
We'll be sure to pass your kind words on to both Ricky and Leanne. We really appreciate you taking the time to share your experience, and we hope we can help you find the right product for your driveway when you're ready to proceed!
Kind regards,
Josh@Smartseal
A problem with a damaged and missing…
A problem with a damaged and missing item was dealt with very quickly and politely by Christie Lewis at Smartseal.
14 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
Thank you for your feedback, Ian! We're sorry to hear that there was an issue with a damaged and missing item, but we're delighted that Christie was able to resolve this quickly and politely for you. We'll be sure to pass on your kind words to her.
Kind regards,
Josh@Smartseal
I spoke to Ricky
I spoke to Ricky, he provided invaluable product technical advice I don’t believe I would found be online search. Although we missed each others calls a couple of times, he maintained contact, that makes a bit difference.
Phil Moses
18 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
Thank you for your fantastic feedback, Phil! We're delighted to hear that Ricky was able to provide valuable technical advice and continued to stay in contact despite missing each other's calls. It's great to know that the personal support made a difference and gave you information you wouldn't have found through an online search. We'll be sure to pass on your kind words to Ricky!
Kind regards,
Josh@Smartseal
Fab product and great customer service
I had asked a question about the Grout Cleaner and the following day I got a phone call from Ricky. He was very attentive to what I was asking and provided me with a solution that I was not expecting but grateful to receive. Would definitely recommend their products, I have used the sealer, cleaner and mould & mildew cleaner to bring my shower back to life. Thank you
17 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
Thank you for your wonderful feedback, Jacqui! We're delighted to hear that Ricky took the time to understand your question and provide a solution that worked for you. It's fantastic to know that you've used several of our products to bring your shower back to life and that you're happy with the results. We'll be sure to pass your kind words on to Ricky. We really appreciate your recommendation.
Kind regards,
Josh@Smartseal
The whole team was such a helpful…
The whole team was such a helpful bunch. Ordered a block paving sealant and what a difference it made to the curb appeal. Neighbours and people have been knocking my door asking regarding the product used as it looks like brand new paving. Thanks to Jake for the help and all the advice! @house_round_the_corner
3 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
Thank you for your fantastic feedback, Dr. Krishanth! We're delighted to hear that the whole team was so helpful and that you're thrilled with the transformation from our Block Paving Sealer. It sounds like the results have really caught the attention of your neighbours! We'll be sure to pass on your kind words to Jake.
Kind regards,
Josh@Smartseal
Smartseal top of the helpful tree I contacted Smartseal inquiring about…
I contacted Smartseal inquiring about some of their Block Magic products for my patio and driveway way, Ricky Kirwan was the guy on the other end of the phone, he couldn’t have been more helpful, I asked him a few questions about the product I wanted to purchase including if it was pet friendly, he went into great detail explaining how and when was best to use the product and anything else I asked was absolutely no hassle, I found him very knowledgeable and helpful indeed, I would definitely recommend this company and use them again.
17 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
Thank you for your fantastic feedback, Deyne! We're delighted to hear that Ricky was able to answer all your questions and provide such detailed advice on the Block Magic products. It's great to know that his knowledge and helpful approach gave you confidence in using the product for your patio and driveway. We'll be sure to pass your kind words on to Ricky. We really appreciate your recommendation and look forward to helping you again in the future!
Kind regards,
Josh@Smartseal
Réponse de Smartseal UK Ltd
Thank you for your feedback, Kevin! We're delighted to hear that you were pleased with the quick delivery and found the product well-priced.
Kind regards,
Josh@Smartseal
Excellent people to deal with
Spoke with Sophie Yan to place my order. As usual with Smartseal a pleasant experience. Efficient and friendly and a quick delivery to look forward to. I wish all companies were as easy to deal with.
17 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
We're delighted to hear that Sophie made placing your order such a pleasant experience and that you found her both efficient and friendly. It's great to know you've had another positive experience with us.
Kind regards,
Josh@Smartseal
Does what it is meant to do
Was a bit awkward to fill my sprayer from first couple of fills from 25L container as very heavy and difficult to get filling angle right without spillage. After that plain sailing . Spread quickly, evenly and smoothly from backpack sprayer and job was finished quicker than I envisaged. Nice finish and wait and see how long it lasts. Very pleased so far.
8 août 2026
Réponse de Smartseal UK Ltd
Thank you for your detailed feedback, Peter! We're delighted to hear that, despite the initial difficulty filling your sprayer from the 25L container, you soon got the hang of it and found the product quick, smooth, and even to apply. It's great to know you're pleased with the finish so far and that the job was completed quicker than expected.
Kind regards,
Josh@Smartseal
Informative website
Informative website, ordering system easy. The impressed concrete sealant is excellent which restored the colour and appearance of a previously sealant applied surface.
9 août 2026
Réponse de Smartseal UK Ltd
Thank you for your feedback, Anton! We're delighted to hear that you found our website informative and the ordering process easy to use. It's fantastic to know that our Imprinted Concrete Sealer has restored the colour and appearance of your previously sealed surface.
Kind regards,
Josh@Smartseal
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