Smartseal UK Ltd Avis 

10 913
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

To be honest I was a bit reluctant to seal my black limestone patio, as our building work was done two stages which meant that the slabs where part sun bleached. But after putting on the two coats of... Voir plus

Noté 5 sur 5 étoiles

Spoke with Kieran today at Smartseal he was very helpful with placing my order and pointing me in the right direction to how much product was needed. Fantastic service and would highly recommend these... Voir plus

Noté 5 sur 5 étoiles

I've just spoken to SmartSeal's customer service adviser (Ricky Kirwan) about sealing a new paved limestone driveway. Having left a message he called back promptly and not only was he hugely knowledg... Voir plus

Noté 5 sur 5 étoiles

I emailed Smartseal with a query yesterday Sunday and Leanne from Smartseal rang me this morning Monday which was nice as I didn’t expect a phone call just an email. I found Leanne to be very pleasant... Voir plus

À propos de l'entreprise

  1. Fournisseur de produits de nettoyage
  2. Fournisseur de produits chimiques ménagers

Écrit par l'entreprise

Smartseal supply a comprehensive range of professional-grade cleaning products and sealers for external and internal hard surfaces. Catering for the domestic and commercial market, we have built up a solid reputation for quality products that can clean and provide lasting protection to driveways, patios, walls, roofs plus most internal hard surfaces. Our aim is to provide good customer service supported by expert technical advice where necessary. If you are looking to keep your home looking its best, we may be able to help. Feel free to call us and speak to one of our helpful advisors.

Écrit par l'entreprise


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

11 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(10 913)

1 193 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product very easy to use

Great product very easy to use , hope it last as good as it looks , thanks again

9 août 2026
Logo de Smartseal UK Ltd

Réponse de Smartseal UK Ltd

Thank you for your wonderful feedback! We're so pleased to hear that you found the Imprinted Concrete Sealer easy to use. We're confident it will continue to impress.

Noté 5 sur 5 étoiles

Great service

Helpful advice and support and Speed of delivery

9 août 2026
Logo de Smartseal UK Ltd

Réponse de Smartseal UK Ltd

Thank you for your feedback! We are so pleased to hear that you found our advice and support helpful, and that you were happy with the speed of delivery.

Noté 1 sur 5 étoiles

I bought a tin of Smart seal for block…

I bought a tin of Smart seal for block paving silk from BQ in June , one tin should have been enough but it went on patchy so I bought another tin I had just a few patches looking at my driveway today what a mess , it’s gone very patchy all over it looks terrible. I need to get it all off and what a waste of money spending nearly £100 thinking it would be good quality. It’s only been done two months ago. I definitely wouldn’t recommend this product.

16 août 2026
Avis spontané
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Réponse de Smartseal UK Ltd

Hello Kay, sorry to hear about this. A patchy finish indicates an adverse reaction. Please send pictures to nigel.blake@smartseal.co.uk and we help resolve Regards, Nigel Blake

Noté 5 sur 5 étoiles

The product is amazing

The product is amazing, love how my drive turned out! Communication was really good.

29 juillet 2026
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Réponse de Smartseal UK Ltd

Thank you for your feedback! We're so pleased to hear that you love how your drive turned out after using the Tarmaseal! Thank you for your feedback.

Noté 5 sur 5 étoiles

I hadn't used this product previously…

I hadn't used this product previously though found it very effective and easy to apply. I thought the price was a fair reflection of the quality and would definitely buy it again. The logistics was fast though it would have been helpful to get a time frame when delivery would take place.

8 août 2026
Logo de Smartseal UK Ltd

Réponse de Smartseal UK Ltd

We're so pleased to hear you found the Block Paving Sealer effective and easy to apply, and that you feel the price reflects the quality. We appreciate your feedback regarding delivery timeframes and will certainly take this into consideration for future improvements.

Noté 5 sur 5 étoiles

Fantastic company always use smartseal

Fantastic company always use smartseal, customer service and the products are excellent. Customers are always happy with the end product.

29 juillet 2026
Logo de Smartseal UK Ltd

Réponse de Smartseal UK Ltd

We're so pleased to hear that you consistently have a positive experience with our company, products, and customer service! Thank you for your feedback.

Noté 5 sur 5 étoiles
Logo de Smartseal UK Ltd

Réponse de Smartseal UK Ltd

We're so happy to hear that our service continues to meet your expectations. We truly appreciate your continued support and positive feedback!

Noté 4 sur 5 étoiles

Good product look fresh after used

Good product look fresh after used

29 juillet 2026
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Réponse de Smartseal UK Ltd

Thank you for your feedback! We're delighted to hear that you're pleased with the product and that it left everything looking fresh after use.

Kind regards,
Josh@Smartseal

Noté 1 sur 5 étoiles

The product was not delivered

The product was not delivered. Having never experienced delivery problems in the past I am confused and disappointed with the service.

26 juillet 2026
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Réponse de Smartseal UK Ltd

Sorry to hear about this Ellie.

I can see on our system, your order for roof cleaner was dispatched to our courier Monday. They have not made us aware of an issue.

We will check with our courier when they re-open and update you.

My apologies again for any inconvenience caused. Regards, Nigel@Smartseal

Noté 5 sur 5 étoiles

The first coat has already made an…

The first coat has already made an amazing difference. Just need to wait for it to cool down before I apply the second coat.

7 août 2026
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Réponse de Smartseal UK Ltd

We are so glad to hear you are happy with the difference after using the Black Limestone Sealer - even after one coat! Thank you for your feedback!

Noté 5 sur 5 étoiles

Five star company offering five star…

Five star company offering five star products and information end of.

7 août 2026
Logo de Smartseal UK Ltd

Réponse de Smartseal UK Ltd

We're so glad you feel our Black Limestone Sealer and company are five stars! Your kind words truly make our day. Thank you!

Noté 5 sur 5 étoiles

It's like Magic :)

Just a quick note to say thank you Christie Lewis for looking after my drive requirements.
Products delivered in good time and followed your instructions for a truly remarkable outcome.

I even have enough for a re-coat if and when required.

7 juillet 2026
Avis spontané
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Réponse de Smartseal UK Ltd

Thank you for your wonderful feedback! We're so pleased to hear that you're happy with the products and that Christie's instructions led to such a remarkable outcome for your drive!

Noté 5 sur 5 étoiles

Good customer service and advice fast…

Good customer service and advice fast and efficient delivery

6 août 2026
Logo de Smartseal UK Ltd

Réponse de Smartseal UK Ltd

Thank you for your wonderful review! We are so pleased to hear that you experienced good customer service and advice, along with fast and efficient delivery. Your feedback is greatly appreciated.

Noté 5 sur 5 étoiles

Very helpful

Very helpful expert, Ricky, discussed the different options for waterproofing my property and guided me to the most suitable option. Would recommend.

13 août 2026
Avis spontané
Logo de Smartseal UK Ltd

Réponse de Smartseal UK Ltd

We're delighted to hear about your positive experience with Ricky! We appreciate you sharing your kind words and recommendation. It's great to know our expert was so helpful.

Noté 3 sur 5 étoiles

Good website, bad couriers

Ordering was simple and straightforward. Delivery options were reasonable. I paid for 24-hour delivery for the parcel to arrive on a Friday. It didn't.

I spoke to the courier who promised a Saturday delivery - something to do with a logistics issue. It didn’t arrive on Saturday - something to do with an unexpected problem.

It finally arrived outside of the booked delivery slot on the Monday.

In fairness, I did not give Smartseal an opportunity to act as I didn’t see what they could have done differently. The courier, one I haven’t heard of, was truly awful and having bad couriers does make me reconsider where to buy goods.

6 août 2026
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Réponse de Smartseal UK Ltd

My apologies for your experience with our courier Zak, thanks for making us aware.

We work with 4 different couriers, unfortunately, occasionally issues occur with all of them. Sorry for the inconvenience caused. Regards, Nigel@Smartseal

Noté 5 sur 5 étoiles

I was looking for the best product on…

I was looking for the best product on the market to seal and stabilise my block paved driveway. Smartseal seemed to be the best rated product available from previous reviews. Although more expensive I would recommend this product as it does everything I was looking for. I used almost 2 x 25ltr of the silk finish block sealer to give 2 good coats. I used a roller to apply and the sealant spread easily. The jointing sand has set solid and the overall look is great. If the finish lasts as well as stated I would definitely use again when the drive needs resealing.

6 août 2026
Logo de Smartseal UK Ltd

Réponse de Smartseal UK Ltd

We are so pleased to hear that our Block Paving Sealer met your expectations for sealing your block paved driveway. It's wonderful to know that you found the application easy. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Excellent customer service

Really enjoyed dealing with Kieran Severn great customer service and advice.

13 août 2026
Avis spontané
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Réponse de Smartseal UK Ltd

We're so pleased to hear you had such a positive experience! It's wonderful to know that Kieran provided great customer service and valuable advice. We truly appreciate your feedback.

Noté 5 sur 5 étoiles

Easy to order

Easy to order, told 2 to3 working days ordered in the morning arrived next morning how's that for service

6 août 2026
Logo de Smartseal UK Ltd

Réponse de Smartseal UK Ltd

We're thrilled to hear that your ordering process was easy and that your delivery arrived so quickly! It's wonderful to know you're pleased with our service.

Noté 5 sur 5 étoiles

Very helpful nothing was to much…

Very helpful nothing was to much trouble
Definitely will order again

13 août 2026
Avis spontané
Logo de Smartseal UK Ltd

Réponse de Smartseal UK Ltd

We're so happy to hear that you found our service helpful! We truly appreciate your kind words and look forward to your next order!

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