The Sofa Company Avis 

2 555
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 4 sur 5 étoiles

We got 2 sofas for half the price we paid for 1 inferior sofa previously. The offer of delivery in 2 days was for pallets delivery for self assembly . We had to wait a week longer for 2 men and assemb... Voir plus

Noté 5 sur 5 étoiles

Constant contact from customer services informing me of each stage of delivery and checking all was ok. Friendly delivery staff who set up sofa for me. Sofa so comfortable. Although a deeper shade... Voir plus

Noté 5 sur 5 étoiles

Sofa is great as advertised. Didn't rate delivery and thought not to remove packaging on delivery. Not good .

Noté 5 sur 5 étoiles

Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described. The free swatch sample was a very useful service and m... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de salon

Informations provenant de diverses sources externes

At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.

Free Delivery on All Products

We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.

Everybody hates waiting for things. That's why at the Sofa Company we make sure our products are in stock and available to be delivered next day.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(2 555)

81 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Professional Trader

In telephone conversation with staff, they were very helpful and understood our needs. The whole purchase process was easy and deliver was as stated on the website. Delighted with my purchase and would highly recommend.

30 juin 2025
Noté 5 sur 5 étoiles

Excellent

Excellent
Good quality
Good customer service
Kept uptodate throughout
So pleased with the chair it’s so comfortable and looks fantastic and is very strong, thinking of getting another one

24 juin 2025
Noté 5 sur 5 étoiles

Great

Great, everything was done as and when I was told it would be. My Sofa seems good quality. But most importantly, when I rang the company a couple of times, they were happy to answer the phone and deal promptly and pleasantly, when a lot of companies these days won’t even put a phone number on their website.

4 juin 2025
Noté 5 sur 5 étoiles

Excellent quick service

Excellent quick service. Kept informed of delivery process at every stage. Excellent customer service. The sofa and chair is perfect and of very high quality.

20 mai 2025
Noté 5 sur 5 étoiles

Very best customer service

Very best customer service , a great product and very good prices. The free next day delivery was exceptional. I wish I had found this company sooner

20 mai 2025
Noté 5 sur 5 étoiles

Excellent service

The Sofa we ordered was out of stock but the communication from The Sofa Company was excellent; they rang to let us know and within a week they had it back in stock and arranged for delivery to suit us as we were going away. Would definitely recommend them.

20 mai 2025
Noté 3 sur 5 étoiles

Well I was told free delivery but was…

Well I was told free delivery but was then informed I had to pay £60 or £30 for delivery so I’m obviously not happy with that.
Product & delivery were perfect 👍

20 mai 2025
Logo de The Sofa Company

Réponse de The Sofa Company

Dear Andrew,

Thanks for taking the time to write a review. I am happy you were pleased with most aspects of your order, but sorry you are not happy about the delivery charge of £30.

As outlined in our delivery information and at the checkout before you pay, some parts of Northern Scotland do carry a surcharge due to the distance the couriers have to travel i am sorry this was applicable for the AB postcode.

Feel free to call me if you wish to chat further.

Many Thanks

Lee Burridge
Customer Service Manager
Sofa Company
01803 500810

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