Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very nice delivery, helped me to install the sofa at its best condition, even leave my shoes cabinet up just to get in, amazing service! Thanks so much!

Noté 5 sur 5 étoiles

Excellent service. Ordered my sofa on Tuesday evening and was delivered on Thursday. We love in the a remote area of Scotland. 8 hours away from the supplier, needing a ferry. This didn't put them off... Voir plus

Noté 2 sur 5 étoiles

where do we start... the ordering process was ok..ish, the texts and phone calls that followed were slightly entertaining! after failed attempt at delivery on the first try, the second was eventful... Voir plus

Noté 5 sur 5 étoiles

The delivery men went out their way bless them because it had to be delivered upstairs took them ages, but they’ve done it. What an amazing service. And say no more about the sofa OMG it’s beautiful.... Voir plus

À propos de l'entreprise

  1. Magasin de canapés

Écrit par l'entreprise

We are a direct manufacturer and importer of premium-quality sofas. No middlemen, no extra costs — our products come straight from our warehouse to your home. This means you get stylish, durable, and comfortable sofas at truly unbeatable prices. With a focus on quality craftsmanship and customer satisfaction, we ensure every piece meets high standards before it reaches you. Enjoy great value, fast delivery, and excellent service from a team that genuinely cares about your home comfort.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered a bespoke cinema service the…

Ordered a bespoke cinema service the staff were friendly and helpful and worked out of hours to get my sofa ordered , which was made to measure it fitted perfectly and good quality.
the delivery driver was very kind to place the sofa round the back of the house near the door
Would definitely recommend them to friends

25 mai 2025
Avis spontané
Noté 4 sur 5 étoiles

Lovely sofa

Lovely sofa. A lot of confusion over delivery. Drivers didn't unpack it which was difficult to do alone but raised it with customer services. Ultimately I would recommend.

9 mai 2025
Avis spontané
Logo de Sofaway

Réponse de Sofaway

Thanks Miss Lisa for your honest feedback

Noté 5 sur 5 étoiles

Hannah corner sofa

Delivery a little slow but didn't mind waiting a little longer delivery drivers very helpful, thought had a piece missing rang the office had a video chat with Hammy who was very polite and helpful told me where to find the missing piece of my sofa which was concealed on the underside of the sofa.

24 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered 3 leather sofas and was told…

I ordered 3 leather sofas and was told 1-2 weeks delivery. Despite many calls and messages I have still not received my full order. I have cancelled my payment and I suspect I may now hear from sofasway.

20 avril 2025
Avis spontané
Logo de Sofaway

Réponse de Sofaway

that was missed last time from courier , but today we delivering your missing piece

thanks

Noté 5 sur 5 étoiles

I highly recommend Sofasway

I highly recommend Sofasway! The sofa is incredibly comfortable, exactly as described. The 15% discount made it an amazing purchase, and the delivery was quick and hassle-free. Great experience!"

22 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible

Terrible. Not delivered after 3.5 weeks. No response from emails. Occasional response from WhatsApp with a future promise date that comes and goes.

24 avril 2025
Avis spontané
Logo de Sofaway

Réponse de Sofaway

Hi,
we cant identify your order in our system, plese can you share your order number or postcode we will have a look in it,

thanks

Noté 5 sur 5 étoiles

We had to wait a few days extra for our…

We had to wait a few days extra for our sofas, but it was down to the courier not the company, once they arrived we were very impressed with the quality, a lot better than we thought for the price we paid, would definitely recommend this company from Mrs Woodley

18 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Exceptional experience

Great range of products to choose from, I placed my order on the Monday and received my sofa 2 days later on the Wednesday, the delivery guy's absolutely brilliant helped me get the sofa into the right place. Definitely recommend Sofasway.

14 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

PLEASE AVOID THIS COMPANY

PLEASE AVOID THIS COMPANY, I ORDERED A SOFA AND THEY DELIVERED THE COMPLETEY WRONG SOFA THEY TRIED TO GET ME TO KEEP IT BUT I WAS HAVING NONE OF IT! THANK GOD I DID NOT PAY ANYTHING EXCEPT A DEPOSIT WHICH I HAD TO THREATEN THEM WITH TRADING STANDARDS TO HAVE IT RETURNED! I GOT TOLD NOTHING BUT LIE AFTER LIE FROM THIS COMPANY! PLEASE AVOID UNLESS YOU WANT THE WRONG SOFA DELIVERED AND HASSLE!!!

11 avril 2025
Avis spontané
Logo de Sofaway

Réponse de Sofaway

Hi Christine,
we sincerely apologise for all of this mess around, by mistakenly they loaded wrong sofa in the van, as you said you dont want it anymore, we cancelled your orde and refunded your money

thanks

Noté 5 sur 5 étoiles

Great sofas

I placed an order on Tuesday and the sofas arrived on Saturday.

Sofas are absolutely brilliant. All as described.

Contact via WhatsApp was always promptly answered and super helpful.

Great sofas and service. Thanks so much.

14 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

The Sorrento fabric corner suite…

The Sorrento fabric corner suite arrived, it's perfect, the delivery people were courteous and careful.
The information for customers on the shop app may I add is terrible, needs looking at and chat is slow, it's needed to be good so customers are totally in the loop

11 avril 2025
Avis spontané

L’expérience Trustpilot

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