SW COAST REFILLS Avis 

324
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fabulous independent store with excellent service - I bought some gardening gifts online and they arrived quickly, in perfect condition and had been packaged with the care and attention to detail that... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Poor customer relations to resolve problems. No attempt to call or email Instead they just ask for money for products that never arrive. Nearly £30 spent to receive nothing. Then when asking for help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love this shop, owner and staff are always helpful and friendly and the produce and products are good quality. I tried the Mediterranean soup kit, good quality ingredients and it made 4 good hear... Voir plus

Noté 5 sur 5 étoiles

Great little shop, very clean and organised. Run by a lovely young couple who are both friendly and helpful. Generally reasonably priced and good products. So far I have tried the skincare, reusable... Voir plus

À propos de l'entreprise

  1. Magasin d'alimentation bio
  2. Boutique de cadeaux
  3. Magasin général
  4. Service de livraison des courses

Écrit par l'entreprise

We are a zero waste shop based in Weymouth, Dorset. We sell ethical and sustainable homewares, refills and products for a zero waste lifestyle. Planet friendly items for home and garden, vegan beauty, skin and hair products. Order online for UK delivery. In store we have an extensive range of dried organic and non-organic foods, fresh fruit and vegetables, plant milks and much more!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

324 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(324)

32 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Wasn’t impressed with all the packaging peanuts I had to get rid of

After purchasing some bits from this website I thought it could be a company I would continue using but was very disappointed. The delivery was lengthy and it was very annoying that their packaging came wrapped in lots of packing peanuts that I had to get rid of. ( guidance in how we could recycle these would be helpful) There was other ways they could have packed my items safety using eco friendly materials.

18 avril 2022
Logo de SW COAST REFILLS

Réponse de SW COAST REFILLS

Please see our website for more information on our packaging. That “Single Use Plastic Packaging” or “single use packing peanuts” as you refer to them, were fully compostable and biodegradable soluble packing peanuts. Sad that you didn’t recognise a very commonly used sustainable packaging or our company ethos and so quick to slam a small business without actually realising what you were purchasing.

From Our Website:

Environmentally Friendly Packaging

You will receive your order either in reused, recyclable or biodegradable packaging. We commonly use fully biodegradable packing peanuts to protect Jars and Tinned products. These are plant based and soluble. Most orders are sent plastic-free as standard. If you receive ANY plastic in your parcel it will be from reused packaging (for example plastic tape that was already on the parcel or a bubble wrap from a product return that is being reused).

Noté 5 sur 5 étoiles

I'm happy with the veg box I ordered…

I'm happy with the veg box I ordered online it contained a good variety of fresh seasonal veg. It was easy to order from their website. When I collected it from the shop the staff were lovely friendly and helpful.

18 avril 2022
Noté 5 sur 5 étoiles

I love this shop

I love this shop, owner and staff are always helpful and friendly and the produce and products are good quality.
I tried the Mediterranean soup kit, good quality ingredients and it made 4 good hearty portions at just over £1 a portion. Though I think this would feed a family of six if including children.
Love the refills, have tried all sorts from the jumbo oats, to fabric conditioner. Some items work out cheaper than the branded items others a little more expensive but if you want to reduce waste and plastic, it’s definitely worth it. The chocolate coffee beans are a must try too!

1 avril 2022
Noté 5 sur 5 étoiles

My favourite shop in Weymouth!

Get all my refills here so no more plastic waste, great products and lovely people who own/work there. Started getting vege boxes delivered and the contents are great, no plastic and great variety of fresh produce. Can recommend very highly!

24 février 2022
Noté 5 sur 5 étoiles

Fantastic as always

I have nothing but positive things to say about this shop. The staff are all lovely and helpful and they are always happy to answer any questions. The products are brilliant and always great quality.

22 janvier 2022
Noté 2 sur 5 étoiles

Poor delivery service - avoid

The company used Hermes as its delivery partner - never a good sign. Despite standard delivery, which I paid for, advising 2-4 days, it took almost a fortnight to arrive snd then was very bashed and damaged when it did arrive. Will not be ordering from South West Coast again

10 décembre 2021
Logo de SW COAST REFILLS

Réponse de SW COAST REFILLS

Thanks for letting us know Laurence. Kind of you to review a fledgling business based on its courier company. We are actually currently using three leading courier services and are experiencing difficulties across the board with all of them. This is a sign of the times and current situation. We have huge delays with all our deliveries currently during the pandemic and Christmas rush. This is specifically noted in both our shipping information and recent Covid update. Thank you for bringing this to our attention in this way.
It should also be noted that you’re lying. Your order was placed Dec 3rd 3:22pm and you have left your review with parcel received on December 10th - within 5 business days and exactly as stated on our website aligned with current delivery times.

Noté 5 sur 5 étoiles

Brilliant company and service

Brilliant company and service, orders online expecting to collect locally in store, got a knock at our front door 2 days later and the order was handed to us!!

31 octobre 2021
Logo de SW COAST REFILLS

Réponse de SW COAST REFILLS

Thank you so much for leaving a review! See you again soon.

SW Coast Team 🌿

Noté 4 sur 5 étoiles

A happy new customer

The box came at the correct time. There was more, and a bigger variety, of vegetables than I expected, which was nice. I liked that there was no packaging, just the wooden crate, which I will either reuse in the garden or give back. The only disappointment was that the aubergine started to rot so I only got to use half of it. Other than that I was very pleased with my first box and will definitely buy again.

31 octobre 2021
Logo de SW COAST REFILLS

Réponse de SW COAST REFILLS

Thank you so much for leaving a review! See you again soon. Sorry about
the aubergine 🍆
SW Coast Team 🌿

Noté 5 sur 5 étoiles

Excellent service all round

Excellent service all round, have had delivery and go to store, always very helpful and polite, couldn't ask for more. Thanks guys.

19 septembre 2021
Logo de SW COAST REFILLS

Réponse de SW COAST REFILLS

Thank you so much for leaving a review! See you again soon.

SW Coast Team 🌿

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