Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Taking the barriers of entry down for real therapy, with real therapists and bringing it into the 21st Century. I am true believer in therapy and that it should be for everyone, no just people going t... Voir plus

Noté 5 sur 5 étoiles

I would highly recommend Spill to anyone who is going through a tough time. Christine helped me stepped out my very 'tunnel vision' mindset and see things from a different perspective. A huge weight w... Voir plus

Noté 5 sur 5 étoiles

I had such a good experience with Spill. The app itself is genuinely so easy to use and being able to book therapy around work/life without loads of admin made such a difference. I was matched with Em... Voir plus

Noté 5 sur 5 étoiles

I've been using Spill for some time now. I had a block of sessions then have continued to see the same therapist with one off bookings. I always come away from the sessions feeling so much lighter. Sh... Voir plus

À propos de l'entreprise

  1. Service de santé mentale

Écrit par l'entreprise

Mental health support that employees actually use (and love). With Spill you can: Spot anyone who's struggling; give them access to qualified therapists; reap the rewards of being an employer that really cares. Fully integrated with Slack and MS Teams.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

198 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,9

Tous les avis

(198)

85 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Cancellations and miscommunication

I couldn’t be more unhappy with my Spill experience. I had three therapists quit on me before I ever got a first session. In some cases the reason the therapist couldn’t make the session were Spills fault such as they weren’t allowed to practice in my country.
My first session was an intake with a therapist that I didn’t vibe with. No problem it happens. But that 20 minute intake session counted towards my allocated 10 sessions I have every 6 months. So for me to go and try to get the right therapist I have to use up my valuable sessions.
2 of those intakes and I found someone I liked. Then right before our first “full session” she cancelled! And I was charged for the session even though she was the one who cancelled a couple hrs before.
I feel like they have sub-par, unmotivated therapists who just don’t have any reason to make these sessions

13 mai 2025
Avis spontané
Logo de Spill

Réponse de Spill

Hi Graham,

I'm so sorry that this was the experience you had on Spill. This is well below our standards, we expect of ourselves, and I can see how this experience would have been tiring, hurtful and even poor for your mental health. The exact opposite of the experience we wanted people to have when we set up Spill.

Having the first therapist you book in with not be able to work with you is bad enough. But having a session cancelled and then being charged for it is really poor from us and the therapist here. I also agree that having a consultation that doesn't result in a match with a therapist, counting towards your allocation, doesn't make sense. All around, I'm really disappointed that this happened to you.

In the first instance, I'm going to make sure that your account and your company are credited back for these sessions so that neither of you is out of pocket.

There are a small number of therapists on Spill whose insurance doesn't allow them to work with clients in the US. Currently, our system isn't properly excluding these therapists from the results. This is a big oversight from us. I'm going to speak with the engineering team and make sure that's fixed ASAP. I'll update this message once that's fixed*.

Additionally, we should change our intake sessions so that they don't use a session if you didn't find a match. I'll add that to our product roadmap and update this message again once that's been changed. We are also looking into showing therapists' profiles in the future, which should help with this too.

Regarding your personal use of Spill, I know that Eva, our clinical lead, has reached out to you.

I'll keep this message up to date, and you can get in touch with me directly anytime at calvin@spill.chat.

All my best,
Calvin
Founder at Spill

*Update: We have updated our booking form so that you select your location before confirming the booking, making it impossible to book with a therapist who can't practice in your country

Noté 5 sur 5 étoiles

The advise and support is great

The advise is great. It is nice to talk to someone, and you really do feel like you are having a conversation with someone about a worry and being helped.

20 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Tremendous peace of mind, fantastic service and brilliant therapists

My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely personally challenging time, and I can fully say the speed, sensitivity and professionalism exhibited by my therapist was second to none. Being able to access this therapy, and request more if I need it again, gives me tremendous peace of mind - I'd call this the best benefit my company offer as a result!

19 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

I had such a rewarding experience...

One of the best decisions I made this year was identifying that I needed to speak to someone and actually taking the step to do that. I had such a rewarding experience and this is really because my therapist listened with no judgment and led me into a place of clarity. I'm still on a journey but I know I am making progress. I can't thank you (my therapist) enough for helping me make sense of the questions I had. I also am so grateful to my organisation for making this service available.

5 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Really high quality bespoke advice that…

Really high quality bespoke advice that has helped me address recovery from ill health that really dented my confidence and ability at work. This has helped me to better manage my family and work life balance and tools to be able to cope better

10 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

This has been the best benefit I’ve…

This has been the best benefit I’ve ever received from a company. The platform is really easy to use and you can easily change between therapists if you don’t quite click. I happened to find a really amazing therapist and I’ve had a couple of courses of therapy with her. It’s been a really safe space and I’ve been able to be really honest and open with her. Her questions and thoughts have been really helpful and reassuring. A great service, definitely recommended.

19 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing First Therapy Session

Spill was amazing, it was my first ever therapy session and I felt completely at ease with my counsellor. I was able to open up to them completely which I've never felt able to with any friends or family.

24 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Spill is such a great benefit to have

Spill is such a great benefit to have. The therapists are all very good whether through a course of sessions, a one of session or even asking a question and getting a response in writing. It is invaluable to have and has helped me immensely

19 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Best mental health support

Really engaged people , that really care about your wellbeing and mental state. They have helped me cope with alot and couldnt recommended them enough its is a great platform and would really appreciate all the help and support.

19 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Spill Support

Each step from booking to joining the session was easy to use and communication was really good. For my work colleagues it is free to use and certainly something everyone could gain from regardless of what they want to discuss. Sometimes having that outside perspective on things provides the clarity needed. Its hard to see the simple changes that could make a difference when you are too involved in something

10 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Life changing experience

Life changing experience. I've been self reflective for about 5 years, and although I've made some changes, I recently adopted a way of thinking recommended by my therapist and at first I was on guard, a bit hesitant, but once i started applying on my triggers, I've noticed that I was able to come away from the initial trigger feeling much faster and was able to act calmly must faster! I love Spill and I'm glad I did this. I didn't want to at first, but I couldn't be more thankful. Thank you guys, especially my therapist Lucianna. You've helped me so much in such a short amount of time. I'll continue to work with the tools that you've given me and adopt this everyday. Also this will make your life so much happier. Happiness comes from within. Forget about all the external stuff.

6 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Easy scheduling

I feel the on-demand nature of the service is what works for me, as it is easily adaptable to my schedule and needs.

23 août 2023
Avis spontané

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